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Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

3.0 star property

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Photo gallery for Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Sundeck
Hot springs
Lobby
Breakfast and lunch served, Japanese cuisine
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
$294
Nov 10 - Nov 11

Explore the area

View in a map
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287
  • Place, Shikotsuko Onsen
    ‪3 min walk‬
  • Place, Lake Shikotsu
    ‪7 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪13 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪57 min drive‬

Room options

View all photos for Japanese Style Room, Lake side, Non Smoking

Minibar, in-room safe, bed sheets

Japanese Style Room, Lake side, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

Japanese Style Room, Lake side, Irori Kaiseki, Non Smoking

  • Sleeps 4
  • 2 Twin Beds OR 2 Twin Futons

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About this property

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

3-star Chitose ryokan walkable to Lake Shikotsu
A restaurant, a snack bar/deli, and concierge services are available at this ryokan. WiFi in public areas is free. Other amenities include a 24-hour front desk, an arcade/game room, and a garden.
Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan offers 55 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers, bidets, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are hot springs on site.
The ryokan offers a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan features hot springs. This hot springs ryokan also offers a terrace, an arcade/game room, and karaoke.

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Komakusa - This restaurant specializes in Japanese cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 per person
  • A restaurant
  • Kaiseki meal
  • Snack bar/deli

Restaurants on site

  • Komakusa

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Spa

  • Hot springs
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers pickup service from Shikotsukohan Bus Terminal only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Marukoma Onsen Ryokan Chitose
Marukoma Onsen Chitose
Marukoma Onsen
Marukoma Onsen Ryokan Ryokan
Marukoma Onsen Ryokan Chitose
Marukoma Onsen Ryokan Ryokan Chitose