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Comfortable resort hotel, with a lovely onsen (hot springs), 3 indoor & 1 outdoor pool, sauna etc! Lovely views. Peaceful location in the hills, golf course. Regular free shuttle bus from nearest station which is well connected to Sapporo & airport. All rooms are smoking so it smells a bit, but very clean. Buffet breakfast and dinner. Better for earlier risers as breakfast finishes at 9:30 and checkout is 10am... Take everything you need as it's in the middle of countryside so it's not easy to pop out unless you have your own car. Better book the full meals plan.

The location was incredibly convenient, with plenty of attractions and food spots nearby, including the famous Ramen Alley and Tanukikoji Street (shops, eateries, etc). Downtown Sapporo, Odori Park, Sapporo TV Tower, and Sapporo Clock Tower were all within reasonable reach. The main frustration was check-in: the tablet repeatedly showed my reservation as “not found” and needed several refreshes before I could check in. I called the customer service number displayed on the tablet, but they hung up while I was trying to ask whether English assistance was available. In the family suite, you need to activate the hot water using the bathroom control panel; clearer instructions would help. It was also unclear whether the bathroom doubled as a clothes dryer. Checkout was unusual but quick: write your departure time beside your room number on a laminated sheet using the provided dry-erase marker. Sheet is located directly in front of the check-in tablet. Marker is mixed in with the pens next to the tablet. Don’t be surprised by the accommodation-tax envelope in your room. Staff calculate the amount owed and write it directly on the envelope, along with your room number. The accompanying sheet explains the tax and how to pay. Put the payment in the envelope and leave it in your room. I recommend taking care of this early rather than waiting until checkout. No room key, you get a key code for your room Aside from those issues, I had no other complaints.

We had a wonderful stay at Randor Hotel Sapporo Prestige. The highlight of our stay was the incredibly kind and helpful staff. They went above and beyond to assist us, from helping arrange the delivery of a lost item to recommending an excellent Jingisukan restaurant and patiently explaining transportation options in English. We were truly touched by their thoughtfulness and kindness throughout our trip. Their help made our family vacation in Sapporo much more comfortable and memorable. We are sincerely grateful for their outstanding hospitality and would happily recommend this hotel to other travelers. We hope to stay here again on our next visit to Sapporo!

There is no bidet and the toilet us very small.

I like to stay at Hotel Gracery in Tokyo and Sapporo. In Sapporo, you are connected at the basement level to Tokyo station so it’s a great location. Washer and dryer which can be hard to find elsewhere. Lots of food options in nearby mall and station. The hotel breakfast buffet is very good. We stayed in the twin suite room.

the location is excellent. We drive and can park the car downstairs. There is a very nice Starbucks house just 3 mins walk away. Within 10 mins walk you can find a very nice shopping mall (MaxValu Maruyama Class Store). The flat is spacious and sufficient for six of us. Two bathrooms are a valid advantage. The obly comment is the kitchen ware is highly insufficient for cooking. Also please add a coffee machine there will be nice.