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Chʼiva Vacation Packages

Very clean, comfortable and plenty of room for our family of 4 in a 2 bedroom deluxe.

Pleas don’t book the apartment in this hotel. It’s not associated with the hotel services. The 2nd room has 3 beds all bed sheets were dirty. The has prior hair from guest before us. Behind the headboard I found a dirty t-shirt. Hall restroom tub was rusted and peeling, I was disgusted to see that. The other restroom still had a long hair in the tub. Sanitary is NOT a priority for the owner of this apartment. The price I paid for my 4 day was a steel. Also, beach gear was a laugh in the face. No beach chair, no wagon and the umbrella covered 1 person. I reached out to the person but never showed up with clean sheets. I had to invest in my stay detergent, sanitizing wipes, trash bags and toilet covers. Let me know forget to say, on my first stay the bottom of my feet was all black from the floors being super dirty. The only good thing of the place was the beach distance.

This was our second time here. The first time was a good experience which is why we booked again. This time was way different! The stuff was rude when calling to request our vehicle due to the app not working almost eveytime we used it! The ladies who answered the phone seemed irritated & hung up on us twice when we requested & weren’t even done talking! I had to ask for our room to be cleaned several times and our towels to be replaced even though we had the sign on our door. We a balcony with NO patio furniture it was empty! The walls in the shower looked like they hadn’t been cleaned there was soap residue leftover. Overall we were not satisfied & will not be coming back or recommending to family or friends!

This my go to boutique hotel at South Beach when I am here for work!