Along with a restaurant, this smoke-free hotel has a bar/lounge and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a TV in a common area are onsite.
Hotel Pozo del Cielo offers 38 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This Coporaque hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Pozo del Cielo is a smoke-free property.
A complimentary full breakfast is served each morning between 5 AM and 8:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 5:00 AM to 8:30 AM
A bar/lounge
A restaurant
Things to do
TV in common areas
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Garden
In the mountains
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
More
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
More
Heating
Safe
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 5 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20498578617
We should mention
This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property
Property is also known as
Hotel Pozo Cielo Chivay
Hotel Pozo Cielo
Pozo Cielo Chivay
Pozo Cielo
Hotel Pozo del Cielo Hotel
Hotel Pozo del Cielo Coporaque
Hotel Pozo del Cielo Hotel Coporaque
Hotel Pozo del Cielo Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Check-in was difficult as the two there were not fluent in English. I had booked a room with a view but had to look at two other rooms before we settled in without a room with the view I had asked for. The staff were very helpful and brought us hot water for tea plus free bottled water for us was already in the room. It was very cold that night and the following morning but again the staff came to our rescue and showed us how to use the wall heater. The meal at the restaurant was delicious and the right serving size. The gardens within the hotel area were gorgeous and well kept up. The beds are only full but we sure enjoyed having a washcloth for our shower; the first in our two weeks already in Peru!
Carole
Stayed 1 night in Jun 2018
2/10 Terrible
J
Mar 25, 2018
Disliked: Staff & service
Pozo From Hell
Got to the hotel after traveling all day. They had no record of my reservation even though I had a confirmed reservation number from Expedia.. after talking with a few people, the issue was resolved.
On checkout, i was told they did not accept Mastercard, only Visa even though I had used my Master cad to reserve the room. They asked for cash, which I refused to guve them. They wanted me ti go to an ATM and take out a cash advance to pay for the room. I refused to do that. My son endedd up using his Visa card and we left never to return again!!
I believe it would be the best hotel and Chiva and honestly speaking I'm not disapoint with the hotel as every is great including staff, environment, room's condition, breakfast and anything else but one point is water is not hot.
I believe that would be the problem of whole Chiva and actually hot water is available at the early time but it's getting cold at night time
A cidade é muito simples com poucas opções de hotéis. Com isso escolhemos o Pozo. O hotel fica afastados do centro, uma caminhada de 1km mais ou menos, hotel limpo, serviço ok. O lado negativo é que só aceita dinheiro e pagamento na hora. Dentro das opções da cidade é bom, porém olhando as opções do Peru é um hotel muito caro pelo que oferece.
Hôtel à l'architecture sympa. Les chambres sobres ont la vue sur la vallée, avec un petit coin salon.
Par contre ne pas manger au restaurant qui n'est vraiment pas bon et cher.
Chivay nos recibio con lluvia toda la tarde y noche, mucho frio pero no. fue obstaculo para admirar la belleza del paisaje, del hotel, del lugar . El trato super amable de Isabel que se preocupo de cada detalle para mi hijo y para mi.