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the front desk was very helful.

This is a really lovely hotel. The rooms are luxurious, clean and quiet. The included breakfast is excellent, the rooftop bar and pool are beautiful and relaxing places to spend a couple of hours with a beer and watch the sunset. All of the staff are incredibly attentive and friendly - service was excellent all around. The location in the old quarter and close to the lake is fantastic for sight seeing and taking in the bustling atmosphere. Highly recommend this hotel.

this hotel is beautiful. one of the nicest places i’ve stayed in Vietnam

Overall very comfortable and welcoming

Our stay at the Hotel du Lac Signature as a family of five with three kids (two teens) was incredible. Communications before arrival were fantastic, it was in a great location in Hanoi and the accommodation itself was beautiful. Two things that really stood out were: 1) The food: the breakfast buffet was amazing, with everything being extremely fresh and varying every day. 2) the staff. I don’t think I have ever stayed in a hotel with such friendly and attentive staff. Every single team member was would greet us with a smile and offer to help at every turn. We really felt like VIPs- but I could see this is how they treated every guest. If I ever stay in Hanoi again, I would stay at the Hotel du Lac Signature without a second thought and couldn't recommend it more to anyone else travelling to Hanoi.

The staff was so kind and accommodating.