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Sheraton Chongqing Hotel

5.0 star property

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Photo gallery for Sheraton Chongqing Hotel

Exterior
Indoor pool, sun loungers
Breakfast (CNY 161 per person)
Club Room, 2 Double Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Club Suite, 1 Bedroom, River View | Living room | LCD TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
No. 78 Nan Bin Roa, Nan’an District, Chongqing, Chongqing, 400060
  • Huguang Guild Hall
    ‪2 min drive‬
  • Hongyadong
    ‪4 min drive‬
  • Chongqing Chaotianmen Square
    ‪5 min drive‬
  • Chongqing (CKG-Jiangbei Intl.)
    ‪29 min drive‬

Room options

View all photos for Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, City View

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Club Room, 2 Double Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Double Beds, City View

  • 506 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Club Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, City View

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, River View

Club Suite, 1 Bedroom, River View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 Bedroom, River View

  • 969 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Mountain View

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Studio, 1 King Bed, River View

Club Studio, 1 King Bed, River View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Studio, 1 King Bed, River View

  • 861 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Chongqing Marriott Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (67)
The price is $70
per night
$81 total
includes taxes & fees
Feb 27 - Feb 28
Chongqing Marriott Hotel

About this property

Sheraton Chongqing Hotel

5-star Chongqing hotel, connected to a shopping center in Haitangxi
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Sheraton Chongqing Hotel offers 381 air-conditioned accommodations, which are accessible via exterior corridors and feature private hot tubs and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Chongqing hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and an indoor tennis court are featured at the hotel. In addition to an indoor pool, other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to an indoor pool, Sheraton Chongqing Hotel provides an outdoor tennis court, an indoor tennis court, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 20451 square feet (1900 square meters) include a conference center. This Baroque hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Chongqing Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Club Lounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 161 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Club Lounge

Things to do

  • Gym
  • Indoor pool
  • Indoor tennis court
  • Outdoor tennis court
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (20,451 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 49 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Baroque architecture
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 253.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 per person
  • Airport shuttle fee: CNY 400 per vehicle (one way)
  • Rollaway bed fee: CNY 253.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chongqing Sheraton
Chongqing Sheraton Hotel
Sheraton Chongqing
Sheraton Chongqing Hotel
Sheraton Hotel Chongqing
Sheraton Chongqing Hotel Hotel
Sheraton Chongqing Hotel Chongqing
Sheraton Chongqing Hotel Hotel Chongqing

Sheraton Chongqing Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 55 reviews
Rating 8 - Good. 16 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 8 out of 55 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

XiaoYan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, helpful staff and convenient location..
Stayed 2 nights in Jul 2024

4/10 Poor

Damien

Disliked: Cleanliness, amenities, property conditions & facilities
Checked out a few days early , rooms a very run-down and one building is mostly vacant . Lobby and exterior are beautiful , but not much traffic and I think that’s why it’s a bit outdated in rooms … fixtures falling apart and carpets stained , also no English tv options and gate often didn’t lift up when trying to exit parking lot , therefor we had to make multiple calls to front desk sometimes while being honked at . 500 deposit was expected to be paid even though when booking room online , everything was paid for supposedly thru Expedia ! Still waiting for that back after checking out four days early …told absolutely no refund for checking out early due to Expedias policy …. Don’t use Expedia if you have doubts , refunds are next to impossible !
Stayed 8 nights in Apr 2024

8/10 Good

chang h

Stayed 1 night in Dec 2023

10/10 Excellent

Li Hwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

bo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel is too dark everywhere with a very unfriendly staff. Many areas are broken without repair and maintenance. It is a shame to be awarded a 5 stars.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice everybody who work there The manager was real nice I like to buffet They could change the menu once in a while
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like cigarettes. Other than that it was very nice
Stayed 2 nights in Jan 2019

10/10 Excellent

Boon Lim, Nha Trang- Starcity Hotel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to Chongqing
Amazing hotel with vakue for money hotel
Stayed 1 night in Dec 2018

10/10 Excellent

Yik On Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touching Service
I had request a King size bed as normal during web reservation. Check in just a twin bed,Hotel quick reaction to solve the problems even fully book . Excellent service.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Air con not cold
Everything is fine except for the aircond. Is not cold at all and I have to shower frequently within a day just to keep cool. And the design is too old fashion. Not suitable for those who prefer a more modern room or hotel.
Stayed 1 night in Jul 2018

10/10 Excellent

Jiansong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in May 2018

8/10 Good

carol, hawaii

Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning
The room was a very nice corner room but with no air conditioning it was too warm. The window opened a crack, which helped, but not enough. I was told the air conditioning is not activated until May.
Stayed 1 night in Feb 2018

10/10 Excellent

Ringo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Services and Great Hotel
Stayed 2 nights in Jan 2018

10/10 Excellent

yinming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are looking for Luxiary, this is the hotel to stay while most other 5-stars ones are just like a place for home-stay. Try Premium, a room with River View. I'll reserve the same hotel next time when come to Chongqing.
Stayed 1 night in Jun 2017

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for visiting Chongqing!
First time visiting Chongqing; hotel was very nice with good location and lots of restaurants just near by. over my expectation!
Stayed 4 nights in Apr 2017

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
shower had serious water leaking due to bad construction

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Luxury hotel, friendly staffs, super clean, fast internet and great TV progress with CNN

10/10 Excellent

Stig Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a sure bet
The hotel staff was very friendly and helpful. With a spacious pool area, great beds and an outstanding breakfast this hotel is a sure bet.

6/10 Okay

rich, no cal

Disliked: Property conditions & facilities
Hotel staff friendly but.......
My stay was pleasant. But, if you do not know chinese or need anything like toiletries, i.e. need a store for personal things you are out of luck here. There is no one over 25 years WHO works there for some reason. The chinese restaurant is excellent. The views are wonderful. Chongqing is a very unique experience. Bring light clothes in summer - very hot

2/10 Terrible

Chia Ye, Singapore

Disliked: Room comfort
Uncomfortable and Suffering 5-star Experience!
There is no way to adjust the temperature of the room and by keeping the window and door open did not help to lower the room temperature down at all. The room was so unbearably warm and stuffy that I have to work along the corridor because it is cooler. I contacted the reception 3 times and for 3 times, I was asked to change my room. With no better option, I have no choice but to endure the torturing condition of the room. My 3 nights stay at this hotel was a nightmare; the experience was totally uncomfortable and suffering. A 5-star hotel like Sheraton cannot simply assume that all the guests' temperature preference for the room are the same and conveniently set a standard temperature for all the rooms and stop the air-conditioning from working.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

JUNGSOO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024