Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4.0 star property

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Photo gallery for Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lobby sitting area
Banquet hall
Lobby
Desk, laptop workspace, soundproofing, free WiFi
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Spa
  • Bar
$63
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Park Hall Road, Chorley, England, PR7 5LP
  • Heskin Hall
    ‪3 min drive‬
  • Yarrow Valley Country Park
    ‪8 min drive‬
  • University of Bolton Stadium
    ‪17 min drive‬
  • Manchester (MAN)
    ‪42 min drive‬

Room options

Apartment, 2 Bedrooms (Cottage)

  • 538 sq ft
  • Sleeps 6
  • 2 King Beds

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

Junior Suite

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

Superior Room

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom (Cottage)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4-star Chorley hotel with restaurant
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers 64 accommodations with hair dryers and complimentary toiletries. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Chorley hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day.

7 meeting rooms are available. This family-friendly hotel also offers a sauna, a terrace, and an arcade/game room. Complimentary self parking is available on site. A total renovation of this property was completed in June 2024.

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals has designated areas for smoking.

A complimentary manager's reception is offered each day.
Brookes - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brookes

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 7 for children
  • Crib (infant bed) fee: GBP 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

BRILLIANT Park Hall Hotel
Park Hall Hotel Spa Chorley
Park Hall Lancashire a member of Radisson Individuals

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 362 reviews
Rating 8 - Good. 79 out of 362 reviews
Rating 6 - Okay. 55 out of 362 reviews
Rating 4 - Poor. 32 out of 362 reviews
Rating 2 - Terrible. 53 out of 362 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Rhian

Traveled with family and small children
Only ok and a bit disappointing. Being completely honest I expected more from this hotel, as soon as we arrived I felt disappointed and it unfortunately continued. The car park is definitely not big enough, we got the last space and driving around the outdoor area seemed sketchy, particularly the abandoned looking buildings to the side. Check in took an age, the priority seems to be trying to up sell on meals. Rreception, lobby and bar areas were all lovely and we felt hopeful again about our room. Once in the room on first look it seemed great but after a few minutes we realised it was a little dated, there weren't enough towels for the 3 of us and it wasn't as clean as we'd expect. We were with our 1 year old daughter and I wasn't happy enough to let her sit on the floor. Amenities in the room great - hairdryer, iron, ironing board, tea & coffee making facilities. Bed was clean and comfy, a great night's sleep. The food in the restaurant was nice, both in the evening and then again for breakfast, definitely the best bit about the hotel, they were also more than accommodating of my daughter's severe milk allergy and nothing was too much trouble. Please note though the bar and restaurant are cashless, this isn't stated anywhere and one of the waiters even said he'd get in trouble for accepting it. Can't comment on the spa facilities as we didn't have time but the extra charge for the pool was bad in my opinion. I'm afraid I wouldn't recommend and wouldn't return
Stayed 1 night in May 2025

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel entrance was lovely, it wasn’t until u went to the room an they where very dated could do with a re-vamp with most uncomfortable beds ever like you was sleeping on a board so had the worse nights sleep. Not much to do in the area not many places to dine out.
Stayed 1 night in Jun 2025

10/10 Excellent

Pete

Stayed 1 night in May 2025

2/10 Terrible

David

Stayed 1 night in May 2025

2/10 Terrible

Hannah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin. First impressions prior arrival upon booking. Once booked. You will get an automatic message once payments been taken to let you know that there is a £50 deposit also which is not mentioned prior. Upon arrival, very modern beautiful enterance. However sharp changed.. upon check in and taking a holding deposit. We had to wait roughly 10minutes for the lovely polite receptionist to check the room. The lack of organisation or systems to ensure rooms are tidy seem lacking. We then walked to our rooms and the condition of the hotel and the lick of paint really shows the cracks. Also before I forget. A £5 fee per person to use to pool is not mentioned. Then the room itself. Well considering the tv in the next room was clearly on the bedbpard wall. We could hear everything. No sound cancelling. Every word of the tv and it wasnt blaring. No fan and the room was extremely hot. Saying that. Room bedding was white and clean. Pillows okay however had silk protectors showing inside that didnt look that clean. When reading our room key slip. Misspellings of weekdays to say weed days etc and many other slight things that have been over seen on literature and throughout this hotel.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as good as it looks on the website

The dinner service on Saturday was terrible. Our food took an hour to arrive at the table and that too after multiple chases. Drinks took about 45 mins to arrive at the table. The food wasnt seasoned and flavour to what we ordered. On the contrary, the dinner was good on Friday. So very inconsistent service. The housekeeping did not clean the room and when we reported at the reception, they said that "the hotel was fully booked so maybe a few rooms werent cleaned". There were some construction works ongoing which caused the access from inside the hotel to the swimming pool blocked. So, had to walk around the back of the property.
Stayed 2 nights in May 2025

8/10 Good

Nerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but improvements needed

At the check in desk there was no record of our reservation so we had to wait about 30 minutes until it was sorted out. Check in staff were friendly but everything seemed very slow. We’d booked a suite which we didn’t realise was one of the cottages/lodges rather than the main hotel which was a bit disappointing. Room was spotlessly clean and comfortable but despite it being a hot day, the room/cottage was absolutely freezing so remember to put the heating on! Restaurant was great, really lovely food and excellent service. Pool are looks a bit tired and the spa isn’t finished yet despite us being told it was done
Stayed 1 night in May 2025

6/10 Okay

Philip, Stockport

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Certain areas of the hotel are in poor condition and need renovating. Staff were excellent especially Antonia who needs special mention . Spa and swimming pool is a quirky setup
Stayed 1 night in May 2025

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was the most dirty and smelly place I've ever stayed
Stayed 5 nights in May 2025

8/10 Good

Amarpal

Traveled with family
Liked: Cleanliness, staff & service
Good location, friendly staff, room was clean and good size. One criticism is that swimming pool and spa facilities close too early to use.
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I woke at 2am to find water pouring through the light fitting in the room. Such a huge fire risk. I had to walk down to reception and speak to night staff. Then back to room to Show problem, then carry my things back downstairs to new room. The room was noisy with passing staff so I did not sleep again. Reception were not willing to help despite calling them twice. Complaint and request for Health & Safety executive to check all tons will now follow. Why is there such dreadful customer service in this hotel.
Stayed 1 night in May 2025

2/10 Terrible

Paul, Southwater

Business traveler
Liked: Cleanliness, staff & service, amenities
No shower gel..still waiting for my £50 card swipe to be refunded that they took twice !
Stayed 1 night in May 2025

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness, property conditions & facilities
Took ages for someone to come & check us in. Service in restaurant wasn't great . Terrible smell of drains by the lift , which was rather creaky. Never used the spar as unfortunately I wasn't well , was sick all night not sure from something I'd eaten .
Stayed 1 night in May 2025

6/10 Okay

Frank

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Lewis

Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow so good. Really comfy bed!!!

Lovely staff. I got a late check out for£25 extra which was amazing after a night out. The hotel is really lovely. By a gorgeous lake. Nothing was too much for the staff. I was given an extra blanket on request. I would not hesitate to recommended this hotel with lovely country pubs a walk or uber away. Thankyou. Amelia Jones
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kay-Louise

Liked: Cleanliness, staff & service
Unfortunately hardly any sleep due to other guests being noisy. Not the hotel’s fault. The leisure facilities were nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Phil

Stayed 2 nights in Mar 2025

4/10 Poor

Zach

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior Suite wasn't as advertised. Pictures showed a nicely decorated room, which we didn't recieve. Room was unclean, popcorn the floor, dust everywhere, and questionable bedding. Walls were damaged, and poorly repaired (landlord specials), strange, offputting sewage water smell throughout the hotel. Fire alarm went off at 3am for 5 seconds, with no explanation or appology the next day. During checkout, reception didn't seem to care about our stay, seems we pulled the person away from a personal phone call. Wouldn't call it a spa hotel. There was a pool, and steam room that were ok, but the sauna wasn't hot. Would have been nice to have been preinformed that a £1 coin was required for the lockers, as the spa isn't quickly accessible from rooms during our visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Mr N J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

thomas

Traveled with partner
Liked: Staff & service
Decent Stay but a Few Letdowns The hotel reception and main areas are really lovely – modern, clean, and well-kept, so first impressions were great. The room itself was also nice and comfortable. However, the corridors leading to the rooms felt quite outdated, and unfortunately, the fire doors were constantly slamming shut through the night, which didn’t make for the best sleep. The balcony view was a bit of a letdown, looking straight out onto a scruffy rooftop and industrial surroundings – not exactly relaxing. The spa was another mixed bag – to get there, you actually have to leave the hotel and walk around the outside, which we didn’t expect. We accidentally ended up by a building site after following the spa signs, so that was confusing. Once there, the spa was okay but missing a jacuzzi, and it’s a bit of a trek from the pool to the sauna. On the plus side, breakfast was lovely – fresh, tasty, and plenty of choice. Overall, not a bad stay, but a few things definitely took away from the experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanzeela

Stayed 1 night in Apr 2025