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Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4.0 star property

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Photo gallery for Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lobby sitting area
Bar (on property)
Indoor wedding
Desk, laptop workspace, soundproofing, free WiFi
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
Park Hall Road, Chorley, England, PR7 5LP
  • Heskin Hall
    ‪3 min drive‬
  • Worden Park
    ‪9 min drive‬
  • Robin Park Arena
    ‪17 min drive‬
  • Manchester (MAN)
    ‪52 min drive‬

Room options

Apartment, 2 Bedrooms

  • 538 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

Desk, laptop workspace, soundproofing, free WiFi

Standard Room

  • 280.0 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Desk, laptop workspace, soundproofing, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Desk, laptop workspace, soundproofing, free WiFi

Junior Suite

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Desk, laptop workspace, soundproofing, free WiFi

Superior Room

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony | Desk, laptop workspace, soundproofing, free WiFi

Superior Room, Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4-star Chorley hotel with restaurant
Along with a full-service spa, this hotel has a restaurant and a health club. Free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers 64 accommodations with hair dryers and complimentary toiletries. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Chorley hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals features a health club and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day.

7 meeting rooms are available. This family-friendly hotel also offers a terrace, an arcade/game room, and a garden. Complimentary self parking is available on site. A total renovation of this property was completed in June 2024.

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals has designated areas for smoking.

A complimentary manager's reception is offered each day.
Brookes - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brookes

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 7 for children
  • Crib (infant bed) fee: GBP 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

BRILLIANT Park Hall Hotel
Park Hall Hotel Spa Chorley
Park Hall Lancashire a member of Radisson Individuals

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 116 out of 268 reviews
Rating 8 - Good. 61 out of 268 reviews
Rating 6 - Okay. 35 out of 268 reviews
Rating 4 - Poor. 25 out of 268 reviews
Rating 2 - Terrible. 31 out of 268 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ian

Business traveler
Disliked: Property conditions & facilities, room comfort
I got an adjoining room. Never asked for one but took it anyway. I felt i was lying next to the woman next door that continually coughed. I could easily hear what she was watching in her IPad and whose morning alarm went off 4 times between 5am and 6am. Oh and to top it off the hotel gave us another early morning fire alarm at 6am.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to stay again
I booked here purely because of its location and wasn't expecting anything much but was blown away by the size of the room, it's cleanliness, it's modern decor, the gym, and the spa. For the price I cannot believe it!
Stayed 1 night in Nov 2024

2/10 Terrible

Shannon

Stayed 1 night in Nov 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best stay
The whole place was really cold, there was a heater in our room,but it had not been switched on even though snow and frost had been forecast. The staff were helpful and friendly. The food was okay.
Stayed 1 night in Nov 2024

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great stay. Lovely room, really clean, great food and superb gym!
Stayed 1 night in Nov 2024

8/10 Good

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

KIBROM

Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality stop , very well appointed.
On overnight stop great people and service. Easy parking close to M6 .
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three stars overall
Polite and helpful staff, room was clean and well presented. No complaints at all about the stay but would caution against the breakfast; I was asked on checking in if I wanted to pay for breakfast which I did, the following morning I was informed that my choices were a very limited continental buffet, or full English breakfast. Any other breakfast items (even those cheaper than the full English) would be charged extra. I acquiesced to the full English and went to get some toast- the toaster machine drops the toast onto counter at the back of the machine, meaning you have to reach underneath and drag your toast out. I pointed this out and was told they didn’t know where the capture was to stop this. I cancelled my breakfast order and requested a refund which was processed immediately, the staff were very apologetic about it so I cannot fault the service at all.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Stayed 1 night in Nov 2024

4/10 Poor

liam

Stayed 1 night in Apr 2024

2/10 Terrible

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Angela

Stayed 1 night in Oct 2024

2/10 Terrible

Shivani

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tony

There is no Swimming Pool. Never has been…
Advertised as having a swimming pool. It does not have a swimming pool. Booked here three years ago, again advertising their non existent pool. Why are they still allowed to say they have a pool. Lots of complaints at checking out, all saying they had booked this hotel especially for the pool. It would not surprise me if in three years time it is still advertising a non existent pool.
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel very welcoming from the start. We were checked in by Ishi who was friendly and extremely helpful as we're all the staff. The room was very clean and fresh and the bed extremely comfortable. The food was delicious both for the evening meal and the breakfast. Very good value as well. There had been lots of work done here recently and some more to finish all being done to a high standard. Would thoroughly recommend staying here very good value indeed.
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service
Had a great stay. The staff are all great. I got the sense that many of the staff are quite new - but they are all really helpful and kind. The restaurant and bar are also really good. The rooms are clean and well appointed and modern. I will definitely come back.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Not enough room to tell you about the restaurant
Arrived at the hotel. Signage could have been clearer once turned off from the main road. Check in was great. Although we think we might’ve got our two rooms mixed up. I thought I’d requested a king size bed for mine, but we got a double and a sofa bed. But this could have been my error, rather than the hotel’s. They seemed embarrassed about a £50 pre-authorisation to cover any room damage - which made me wonder if they regularly had rough crowds in. Room 103: smelled of smoke on arrival, despite being clearly marked as non-smoking. So we left the window open whilst we went for a spa to air it out. Broken window handle that they must know about because there’s a hook screwed in to the frame to close it with. Bathroom tiny, but had everything that was needed. The room was clean enough, and had enough plug sockets for phone chargers. Spa: Disappointing: pool closed; steam room closed; didn’t find a drinking water tap to fill water bottles; nowhere to hang robes whilst in sauna; nowhere to put your toiletries whilst showering in changing room; missing handrails on steps going to sauna; inadequate signage both within the spa and to the spa from the hotel; nowhere to sit to cool off after being in sauna; lots of cubicles in changing room but no seat/bench in the cubicles, so nowhere to put bag/clothes etc. But it was a lovely changing room, and is likely to be awesome when it’s finished. (I’m presuming that it is unfinished?)
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, quiet area, staff very friendly and helpful. Good value for money and a nice 24 hour bar.
Stayed 1 night in Oct 2024

6/10 Okay

Gordon

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Limited staff around
Stayed 5 nights in Oct 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations , lovely grounds ,food was great ,staff very friendly and helpful
Stayed 3 nights in Oct 2024

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel breakfast Not much choice Pastries were to hard to eat Scrambled egg did not look appealing to eat
Stayed 1 night in Oct 2024

4/10 Poor

Lewis

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Basic
Ok though not able to charge to room. Building cold main areas nice room basic
Stayed 1 night in Sep 2024