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Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4.0 star property

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Photo gallery for Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lobby sitting area
Lobby
Desk, laptop workspace, soundproofing, free WiFi
Lounge
Banquet hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Spa
$70
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Park Hall Road, Chorley, England, PR7 5LP
  • Place, Heskin Hall
    ‪3 min drive‬
  • Place, Yarrow Valley Country Park
    ‪8 min drive‬
  • Place, University of Bolton Stadium
    ‪17 min drive‬
  • Airport, Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, soundproofing, free WiFi

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Desk, laptop workspace, soundproofing, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, soundproofing, free WiFi

Junior Suite

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Desk, laptop workspace, soundproofing, free WiFi

Superior Room

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Cottage)

Apartment, 1 Bedroom (Cottage) | Private kitchenette | Highchair

Apartment, 1 Bedroom (Cottage)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Cottage)

Apartment, 2 Bedrooms (Cottage) | Desk, laptop workspace, soundproofing, free WiFi

Apartment, 2 Bedrooms (Cottage)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 6
  • 2 King Beds

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About this property

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4-star Chorley hotel with restaurant
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers 64 accommodations with hair dryers and complimentary toiletries. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Chorley hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day.

7 meeting rooms are available. This family-friendly hotel also offers a sauna, a terrace, and an arcade/game room. Complimentary self parking is available on site. A total renovation of this property was completed in June 2024.

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals has designated areas for smoking.

A complimentary manager's reception is offered each day.
Brookes - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brookes

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 7 for children
  • Crib (infant bed) fee: GBP 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

BRILLIANT Park Hall Hotel
Park Hall Hotel Spa Chorley
Park Hall Lancashire a member of Radisson Individuals

Reviews

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 154 out of 391 reviews
Rating 8 - Good. 83 out of 391 reviews
Rating 6 - Okay. 59 out of 391 reviews
Rating 4 - Poor. 34 out of 391 reviews
Rating 2 - Terrible. 61 out of 391 reviews

Reviews

6/10 Okay

Tahira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Steven, Heywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and so were the grounds, we stayed in room 132 but the room was soooooo hot with no windows or air conditioning. The shower was rather freezing cold or boiling hot with no inbetween
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Got a double room even though I had.booked a twin so had to go back down to change it. No AC and the room was very hot. Had a fan but it only stated on for an hr or so, had get up in the night to turn back on. Staff were good though, especially in the restaurant.
Stayed 1 night in Jul 2025

2/10 Terrible

Martin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the annoyance it will cause

Whole hotel is poor and needs shutting and refurbishing. Even the newer areas are still poorly finished.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Vejay

Stayed 2 nights in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

The hotel was lovely. Staff polite and helpful. A lot of building improvements going on but didn't disturb my stay. Food was delicious.
Stayed 1 night in Jul 2025

6/10 Okay

Gary

Stayed 1 night in Jul 2025

10/10 Excellent

Bilal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean enjoying pleasure
Stayed 1 night in Jun 2025

6/10 Okay

Kaaron, Sheffield

Its clean very nice buildings but staff are horrendous except for waitress
Stayed 1 night in Jun 2025

10/10 Excellent

Karl

Stayed 1 night in Jun 2025

6/10 Okay

Pauline

Liked: Staff & service, room comfort
Needs up dating tired looking
Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

pascal

Stayed 2 nights in May 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Stayed 2 nights in May 2025

2/10 Terrible

Hasnein

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheer incompetence and pathetic level of service provided by everyone within this establishment. Bare in mind, this isn't cheapest hotel available and there was no deal available either for when I booked it, and as a customer paying full price for something, I am entitled to speak out, not to tarnish how fine this establishment believes it is, but to warn others that some of the other reviews are in fact, very very true! Rooms are not as described. The superior rooms are very basic and bland, the hallways smell of weed, cigarette smoke and urine. The lift is shocking. The rooms are not soundproofed either and blackout curtains do not exist. When making concerns known to hotel staff, I received a barrage of excuses. For example, requesting hot water for a shower at 1:00am before bed, I was told "It is warm" and could be because other guests might be showering at the same time. Give it time. Another example: When advising that the TV doesn't work, housekeeping came to the room, flicked through the channels to see that it wasn't working, told me it wasn't working and said he'd be back, and he didn't come back. The bedsheets smell like smoke and damp mixed. Unfortunately, this hotel is no where close to bring a 4 star hotel. I didn't get as far as using the spa facilities because I checked out the following after an extremely depressing sleepless night. Be careful guys and girls.
Stayed 2 nights in Jun 2025

2/10 Terrible

Miss Sandra L

Disliked: Cleanliness, staff & service, property conditions & facilities
The toilet was filthy and the carpet was full of dust like it hadn't been hoovered for a long time, since being taken over by this company the staff are terrible they look you up and down and are not very friendly people
Stayed 2 nights in Jun 2025

2/10 Terrible

Beth

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel reception area is beautiful, but the rest of the hotel is just nasty. The glass doesn't look like it's been cleaned since forever. The doors down the many corridors are filthy. You really didn't want to touch the door handles. On my long walk to my room I passed an emergency exit, which had a sign saying please keep closed. The door didn't shut it was just blowing in the wind which made feel very unsafe. My lock didn't work, if I locked the door I could just turn the handle and it would open. There was a mark on my duvet cover that looked like spilt red wine. No telephone in the room. Dark and dingy. I didn't sleep as I didn't feel safe. I put the chair under the door handle. The bathroom was very clean though and the towels were clean and fresh. Walking around the exterior was a strange experience, what is a beautiful stone building was surrounded with graffiti walls advertising gaming. Everything was run down and boarded up.
Stayed 1 night in Jun 2025

8/10 Good

Saleem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

free parking friendly staff nice room and had nice breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Gerard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated and spacious. Staff are very helpful and always on hand if you require assistance.Would stay again without hesitation.
Stayed 1 night in Jun 2025

2/10 Terrible

james

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

don't bother

checking in the place looked lovely but was told the boiler was broke and no hot water so they where giving me a room in another part of the building. by the time i went up stairs down stairs and through dirty passageways with mattresses in them. the room was tiny. on checkout i wated for over 15 min for still no one to show so i threw the key over the counter and went !!!!
Stayed 1 night in Jun 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Rhian

Traveled with family and small children
Only ok and a bit disappointing. Being completely honest I expected more from this hotel, as soon as we arrived I felt disappointed and it unfortunately continued. The car park is definitely not big enough, we got the last space and driving around the outdoor area seemed sketchy, particularly the abandoned looking buildings to the side. Check in took an age, the priority seems to be trying to up sell on meals. Rreception, lobby and bar areas were all lovely and we felt hopeful again about our room. Once in the room on first look it seemed great but after a few minutes we realised it was a little dated, there weren't enough towels for the 3 of us and it wasn't as clean as we'd expect. We were with our 1 year old daughter and I wasn't happy enough to let her sit on the floor. Amenities in the room great - hairdryer, iron, ironing board, tea & coffee making facilities. Bed was clean and comfy, a great night's sleep. The food in the restaurant was nice, both in the evening and then again for breakfast, definitely the best bit about the hotel, they were also more than accommodating of my daughter's severe milk allergy and nothing was too much trouble. Please note though the bar and restaurant are cashless, this isn't stated anywhere and one of the waiters even said he'd get in trouble for accepting it. Can't comment on the spa facilities as we didn't have time but the extra charge for the pool was bad in my opinion. I'm afraid I wouldn't recommend and wouldn't return
Stayed 1 night in May 2025