6/10 Okay
Rhian
Traveled with family and small children
Jun 4, 2025
Only ok and a bit disappointing. Being completely honest I expected more from this hotel, as soon as we arrived I felt disappointed and it unfortunately continued. The car park is definitely not big enough, we got the last space and driving around the outdoor area seemed sketchy, particularly the abandoned looking buildings to the side. Check in took an age, the priority seems to be trying to up sell on meals. Rreception, lobby and bar areas were all lovely and we felt hopeful again about our room. Once in the room on first look it seemed great but after a few minutes we realised it was a little dated, there weren't enough towels for the 3 of us and it wasn't as clean as we'd expect. We were with our 1 year old daughter and I wasn't happy enough to let her sit on the floor. Amenities in the room great - hairdryer, iron, ironing board, tea & coffee making facilities. Bed was clean and comfy, a great night's sleep. The food in the restaurant was nice, both in the evening and then again for breakfast, definitely the best bit about the hotel, they were also more than accommodating of my daughter's severe milk allergy and nothing was too much trouble. Please note though the bar and restaurant are cashless, this isn't stated anywhere and one of the waiters even said he'd get in trouble for accepting it. Can't comment on the spa facilities as we didn't have time but the extra charge for the pool was bad in my opinion. I'm afraid I wouldn't recommend and wouldn't return
Rhian
Stayed 1 night in May 2025