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Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4.0 star property

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Photo gallery for Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lobby sitting area
Desk, laptop workspace, soundproofing, free WiFi
Banquet hall
Lounge
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Spa
  • Bar

Explore the area

Map
Park Hall Road, Chorley, England, PR7 5LP
  • Heskin Hall
    ‪3 min drive‬
  • Robin Park Arena
    ‪14 min drive‬
  • University of Bolton Stadium
    ‪17 min drive‬
  • Manchester (MAN)
    ‪42 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms (Cottage)

Apartment, 2 Bedrooms (Cottage) | Desk, laptop workspace, soundproofing, free WiFi

Apartment, 2 Bedrooms (Cottage)

  • 538 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

Desk, laptop workspace, soundproofing, free WiFi

Standard Room

7.4 out of 10
Good
(12 reviews)
  • 280.0 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Desk, laptop workspace, soundproofing, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, soundproofing, free WiFi

Junior Suite

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Desk, laptop workspace, soundproofing, free WiFi

Superior Room

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony | Desk, laptop workspace, soundproofing, free WiFi

Superior Room, Balcony

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Cottage)

Apartment, 1 Bedroom (Cottage) | Private kitchenette | Highchair

Apartment, 1 Bedroom (Cottage)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

4-star Chorley hotel with restaurant
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers 64 accommodations with hair dryers and complimentary toiletries. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Chorley hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day.

7 meeting rooms are available. This family-friendly hotel also offers a sauna, a terrace, and an arcade/game room. Complimentary self parking is available on site. A total renovation of this property was completed in June 2024.

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals has designated areas for smoking.

A complimentary manager's reception is offered each day.
Brookes - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brookes

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 7 for children
  • Crib (infant bed) fee: GBP 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

BRILLIANT Park Hall Hotel
Park Hall Hotel Spa Chorley
Park Hall Lancashire a member of Radisson Individuals

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 131 out of 326 reviews
Rating 8 - Good. 72 out of 326 reviews
Rating 6 - Okay. 48 out of 326 reviews
Rating 4 - Poor. 30 out of 326 reviews
Rating 2 - Terrible. 45 out of 326 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tanzeela

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
The staff are so welcoming and look after you. It was warm, friendly, clean and food delicious In some parts the hotel is looking a little tired and needs updating which I understand is in planning
Stayed 3 nights in Apr 2025

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort

Not up to standard

Hotel is not up to usual Radisdon standards at all. Staff were great , hotel is tired and needing a serious refurbishment. Stayed in a junior suite , bed comfy but no fridge/mini bar in room, no vanity unit, no mirror in reaching distance of a plug to do hair. Stark room really not up to junior suite standard expected. Breakfast was terrible, arrived at 9.15 (45 mins before end of service) and they had run out of most foods. No pastries, only sliced bread for toast (supermarket sliced bread ) very driee up looking sliced cheese and cheap ham on continental breakfast selection. No option for cooked breakfasts other than what was sitting on hot plate. Very very disappointed
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny

Stayed 1 night in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

2/10 Terrible

Rhys, Bridgnorth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Janine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible avoid at all costs

Quite frankly I did not stay I checked in and checked out I was absolutely horrified at the state of this place. It looks lovely online I was out in what they call a apartment but In fact more like a butlins shed in a car park 5 minutes walk away it felt super unsafe and was freezing it really was terrible. I went back to reception and two guys who checked in the same time as me were also at the front desk checking out too. I did not leave until the reception cancelled the booking and sent me an email stating I wouldn’t be charged and they had contacted hotels.com to issue my refund. What is more disappointing I have not heard from hotels.com after sending them 3 emails along with proof of email I would not be charged and I’d receive full refund. Terrible service all round and now taken this issue up with my credit card provider.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mike

Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lara

Stayed 1 night in Mar 2025

6/10 Okay

Drew

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

A ways to get until it's a genuinely good stay

I regret to have to give this 3 stars because I think if I return in a year it'll be an excellent place to stay. It's clearly just been bought out by Radisson as it's not finished it's refurbishment. The furniture is all brand new, the lobby is great. Room was nice (although didn't have all the amenities advertised, and it was the most expensive room). The gym is state of the art. but the pool was not in use. You could use the steam room/sauna, but you had to walk out of the changing rooms and round a few corridors to access which would be fine except there were no robes or slippers provided. Also, I presume because occupancy is very low due to refurbishments, they were very low on staff. Often no one at the bar in the lounge and I had to walk into the separate restaurant to ask for a member of staff to serve me twice. I think it *will* be good. But right now, it isn't.
Stayed 1 night in Mar 2025

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor communication

Lovely hotel with nightclub next door. Very convenient Only problem was water was cut off in the night and didn't get put back on. Nobody seemed to care. No apology. No compensation. It was very unhygienic and very inconvenient
Stayed 1 night in Mar 2025

10/10 Excellent

DEREK HARRY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Colette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very disappointing. Book with caution

Rebooked and paid. Despite receiving confirmation and reminders of stay they didn’t have the booking? So had to wait for them to sort. Sofa bed basicallly takes up whole area of lounge. Lift limited to 2 people. Room cleaning disgrace - emptied bin but didn’t clean cups or bathroom and then there are charges against my bank account even though I didn’t buy or use anything in the hotel. Also no fridge in rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Gill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attending a function

Stayed in the hotel as we were attending a function there. The hotel was lovely could not fault it. The function suit on the other hand was absolutely freezing, which ruined the evening.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

Bedroom didn’t lock (staff were unphased), incorrectly advertised room (double not queen), and towels had gross stains on. Poor experience Complained on check-out and staff were unbothered
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful reception

When I arrived I was greeted with a very friendly smile and a charming receptionist.. The room was very comfortable, Good TV and very good shower.. Top Marks
Stayed 1 night in Mar 2025

10/10 Excellent

J&J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Charlie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

My stay at park hall

claimed to be soundproof room. Was not I was woke up to a couple shouting and also speaking at half 4 in the morning couldn’t get back to sleep. Water stopped working in the morning couldn’t flush toilet or brush teeth or have a shower.
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faulty towers is still in Chorley

Very slow reception to check in, pool closed until further notice ( doesn’t say this on website ) sauna broken , not hot water in room from sink , no signal for tv or internet, fire exits blocked with rubbish and drain pipes , rubbish all over the exterior areas and, food was average. Feels very disjointed and not what I expect from a hotel! Really disappointing as I stay in the area for work often! Fire doors don’t close, fire exit has chains on the door locking it ! Poor health and safety , stayed here 1 year ago and thought I would try after the refurb but still very poor. Previous emails to managers never got a reply !
Stayed 1 night in Feb 2025

2/10 Terrible

WAYNE

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

I booked a junior suite. The room was really bare. No TV in the bedroom, only a bed, and wardrobe. The lounge had only a sofa and a desk. The hand soap was empty. Also the shower gel was empty too. I had to get out of the shower and find some in my case. The heating made a banging noise all night at random times. The door didn’t open and lock properly. I had a key card that was a waste of time as the door was broken. I had to back to reception and get a regular key to open another lock that had been added. When the door was locked it was not safe as it moved back and forth an inch. Very disappointed! Definitely not suite quality!
Stayed 1 night in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

nigel

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kay

Stayed 1 night in Feb 2025

10/10 Excellent

Alexa

Stayed 2 nights in Jan 2025