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311 Motel Riccarton

3.5 star property

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Photo gallery for 311 Motel Riccarton

Accessible parking
Premium Apartment, 2 Bedrooms | Desk, laptop workspace, soundproofing, iron/ironing board
Premium Apartment, 2 Bedrooms | Living area | 43-inch plasma TV with satellite channels, TV
Mini-fridge, microwave, coffee/tea maker, electric kettle
Family Apartment, 3 Bedrooms, Connecting Rooms | Living area | 43-inch plasma TV with satellite channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • Kitchen
$98
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
311 Riccarton Rd, Christchurch, 8041
  • Place, Riccarton Road
    ‪1 min walk‬
  • Place, University of Canterbury
    ‪7 min walk‬
  • Place, Westfield Riccarton Mall
    ‪18 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Studio

9.0 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Basic Studio, 1 Queen Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Basic Studio, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Accessible

Deluxe Studio, Accessible | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio, Accessible

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Desk, laptop workspace, soundproofing, iron/ironing board

Premium Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment, 3 Bedrooms, Connecting Rooms

Family Apartment, 3 Bedrooms, Connecting Rooms | Living area | 43-inch plasma TV with satellite channels, TV

Family Apartment, 3 Bedrooms, Connecting Rooms

  • 753 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Apartment

  • Sleeps 3

View all photos for Standard Queen Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Queen Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4

View all photos for Standard Queen Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Queen Studio

  • Sleeps 2

View all photos for Standard King Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Standard King Studio

  • Sleeps 2

View all photos for Deluxe Accessible Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Accessible Studio

  • Sleeps 2

View all photos for Family Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Family Apartment

  • Sleeps 6

View all photos for Economy Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Economy Studio

  • Sleeps 2

View all photos for Executive One Bedroom Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Executive One Bedroom Suite

  • Sleeps 3

View all photos for Executive Two Bedroom Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Executive Two Bedroom Suite

  • Sleeps 5

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About this property

311 Motel Riccarton

3.5-star motel in Upper Riccarton
Along with a snack bar/deli, this smoke-free motel has laundry facilities and a free grocery shopping service. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
311 Motel Riccarton offers 21 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 43-inch plasma televisions come with satellite channels. Accommodations at this 3.5-star motel have kitchenettes with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The motel offers a snack bar/deli. Wireless Internet access is complimentary. This business-friendly motel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

311 Motel Riccarton is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Snack bar/deli

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 45 per night
Cribs (infant beds) are available for NZD 20 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 20 per night
  • Rollaway bed fee: NZD 45 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

311 Motel
311 Riccarton
311 Motel Riccarton Motel
311 Motel Riccarton Christchurch
311 Motel Riccarton Motel Christchurch

311 Motel Riccarton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 186 reviews
Rating 8 - Good. 72 out of 186 reviews
Rating 6 - Okay. 7 out of 186 reviews
Rating 4 - Poor. 6 out of 186 reviews
Rating 2 - Terrible. 2 out of 186 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Good room and convenient to all shopping options including restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Shawna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great all round
Stayed 2 nights in Jul 2025

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the motel is ideal. Only issue is that there is no shelving to store bathroom items on ie Toilet bags.
Stayed 2 nights in Jul 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Pros - Cleanliness, proximity to everything, very friendly staff, very comfortable unit. Cons - No Sky TV, no spare blankets for cold nights
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great motel

Clean, quiet, comfortable. Friendly staff. Excellent bathroom and kitchen facilities. The only (tiny) issue is that it's very hard to turn right out onto Riccarton Rd (ie towards the city). We had to turn left then find a nearby street to turn around.
Stayed 1 night in Jun 2025

8/10 Good

Felicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Easy to access from road and close to shops and had some undercover parking.
Stayed 2 nights in Jun 2025

10/10 Excellent

Torika

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff,nice bed and room
Stayed 1 night in May 2025

8/10 Good

Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Was met by a lovely lady when we arrived. Even gave us an upgrade. Very accommodating and was very happy with accommodation.
Stayed 1 night in Mar 2025

2/10 Terrible

Zyrus

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM ALERT - NOT RECOMMENDED

Extremely disappointed with my experience here. I booked and fully paid for a room, only to arrive and be told my booking was not in their system. Despite showing my confirmation, the staff insisted they had no available rooms and offered no solution, leaving me stranded and scrambling for last-minute accommodation. To make matters worse, when I later reported this case to booking platform, they claimed they had reached out to the motel to request a refund, but the motel refused. This completely contradicts what the staff told me on the night—that the booking or payment never reached them. So, either the motel misled me at check-in, or they are now refusing to take responsibility. Would not recommend. Avoid this place at all costs.
Stayed 1 night in Jan 2025

10/10 Excellent

Mathew

Stayed 3 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the room upgrade. Very clean. Well appointed kitchen. I had a bit of trouble working out the tv but that's more of a me problem.! Well located if you are using the intercity bus. Thanks.
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness
There was no tv channels other than Freeview. I booked that motel as the pro-mo said that there was Sky with 50 plus channels. (See the yellow part of the signage in the image above)
Stayed 2 nights in Nov 2024

8/10 Good

Luke, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to shop
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the University and easy transportation into the city. Very friendly staff and nice rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremy

Helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Bret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet well priced
Stayed 2 nights in Nov 2024

10/10 Excellent

Shiralee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person who greeting us was lovely she had upgraded our room at no extra cost as we had 1 child with us and gave us a 1 bedroom appartment instead of a studio room. She showed us to your room and told us off the ammenties of the room. Very lovely and friendly would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Stayed 1 night in Oct 2024

8/10 Good

Chano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness
Power points good bed good shower good lighting kitchen bathroom poor Cutlery supplied bear minimum no desert spoon no vegetable knife
Stayed 2 nights in Sep 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joji

Convenient
Stayed 1 night in Oct 2024