Captains Club Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Captains Club Hotel

Exterior
Terrace/patio
Serves lunch and dinner
Luxury Double Room, River View | In-room safe, free cribs/infant beds, free WiFi, bed sheets
Luxury Suite, River View (Small) | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Hot Tub
  • Room service

Explore the area

Map
Wick Lane, Christchurch, England, BH23 1HU
  • Southbourne Beach
    7 min drive
  • The Thomas Tripp
    3 min walk
  • Christchurch Station
    14 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    9 min drive

Room options

Luxury Twin Room, River View

  • 161 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Luxury Double Room, River View

  • 161 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

Luxury Suite, River View (Small)

  • 215 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Captains Club Hotel

4-star Christchurch hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a spa tub are onsite.
Captains Club Hotel offers 29 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Christchurch hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Captains Club Hotel features a spa tub and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This eco-certified hotel also offers spa services, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Captains Club Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Captain's Club Restaruant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Quay Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captain's Club Restaruant
  • Quay Bar

Things to do

  • Full-service spa
  • Sauna
  • Spa tub

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Captains Club Hotel Christchurch
Captains Club Christchurch
Captains Club Spa
Captains Club Hotel Hotel
Captains Club Hotel Christchurch
Captains Club Hotel Hotel Christchurch

Captains Club Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 133 out of 176 reviews" "
Rating 8 - Good. 35 out of 176 reviews" "
Rating 6 - Okay. 7 out of 176 reviews" "
Rating 4 - Poor. 1 out of 176 reviews" "
Rating 2 - Terrible. 0 out of 176 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Catol

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious and river view rooms. Lush bed. Great food and staff. Outside river view dining and lovely walks along river. Beautiful scenery of boats, paddle boarders etc. Much better than Poole! A great place to stay. Will definitely return. You must try …… you will LOVE .
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, gorgeous view and lovely large room.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend 👌
Great hotel, absolutely brilliant location. Wanted to take my parents away and they loved the hotel. Riverside views from large windows to enjoy, a nice walk along the river into town, close to Mudeford Quay and all the lovely beaches. Great staff. Delicious breakfast each morning.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Amenities
View from room snd location for walks
Stayed 3 nights in Jun 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area and hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Stayed 1 night in Apr 2024

10/10 Excellent

Leanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very enjoyable mini break, staff friendly, food good especially breakfast. Peaceful overlooking the river ,very relaxing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with the friendly and so helpful staff that could not do enough for you. Well equipped rooms and great bathrooms
Stayed 2 nights in Mar 2024

10/10 Excellent

S

Stayed 2 nights in Feb 2024

8/10 Good

Iestyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
Hotel was clean tidy and welcoming. The "spa" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa. The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that. Lovely river side room.
Stayed 1 night in Jan 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with fab view
Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Sarah

Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

David Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here and it was again excellent
Stayed 6 nights in Aug 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2023

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quality Atmosphere and feel all excellent.
Stayed 1 night in Jul 2023