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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes
Executive Suite, 1 King Bed with Sofa bed | Living area | 42-inch Smart TV with digital channels, TV, Netflix
Front of property
Exterior
Breakfast and dinner served, Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Riverside Market
    ‪4 min walk‬
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪5 min walk‬
  • Christchurch Botanic Gardens
    ‪17 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes

Executive Studio, 1 King Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Minibar, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Minibar, desk, laptop workspace, blackout drapes

Studio

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows | Minibar, desk, laptop workspace, blackout drapes

City Room, 1 King Bed, No Windows

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, desk, laptop workspace, blackout drapes

Executive Suite

  • Sleeps 4
  • 1 King Bed

Executive Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Bathroom amenities | Shower, eco-friendly toiletries, hair dryer, towels

Studio

  • Sleeps 2
  • 1 King Bed

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About this property

Christchurch City Hotel

4-star hotel in Christchurch City Centre
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a porter/bellhop are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Christchurch City Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The One Restaurant & Bar - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Things to do

  • Mini golf

Family friendly

  • Babysitting
  • Mini golf

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per day
Cribs (infant beds) are available for NZD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 to 30 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 326 out of 437 reviews
Rating 8 - Good. 85 out of 437 reviews
Rating 6 - Okay. 16 out of 437 reviews
Rating 4 - Poor. 5 out of 437 reviews
Rating 2 - Terrible. 5 out of 437 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tzu Meng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a city stay in Christchurch. Was a convenient walking distance from everything. Room was clean & spacious.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast & made-to-order coffee included!
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in a great location, right in the town center. Easy walk to places and to the beautiful city garden. The hotel is pretty new. We had a suite that easily slept three people (with two bathrooms!). Very clean and spacious. We were there on the NYE, unfortunately the rooftop restaurant was closed for the holiday (was one of the reason I chose to go to this hotel to hope to see the firework), but the city canceled the fireworks anyway. They offered the breakfast at another hotel because the restaurant was closed. It was fine. Excellent front desk service. People were friendly and helpful. We had a great stay. Parking was a pain because it is not onsite, it is about a block away.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were friendly. Parking available at short walkable distance from hotel
Stayed 1 night in Dec 2024

8/10 Good

Leanne, twizel

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff are very helpful and friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Grant

Stayed 1 night in Dec 2024

10/10 Excellent

Tracey, Mayfield

Stayed 2 nights in Dec 2024

2/10 Terrible

Tariq

Disliked: Staff & service
Staff attitude.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! Walking distance to the main downtown attractions, very clean and comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Kittiphat

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good but could be better if the tv works
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so close to wherever you want to go, so concenient
Stayed 1 night in Dec 2024

10/10 Excellent

WEIZHEN, OAKLAND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel. It has good location, safe environment, clean and quiet room, friendly customer service.
Stayed 3 nights in Dec 2024

8/10 Good

Charles, Cincinnati

Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay and cannot fault anything. Probably the cleanest hotel I've stayed in, and very quiet given its busy central location. Firm, comfortable bed, spacious room, great shower. The rooftop bar and restaurant is a lovely space. Warm and friendly staff. Quality fittings - as a single traveller I felt very secure behind that hefty, stylish fire-proof bedroom door!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice place in middle of city activities and tours
Stayed 2 nights in Nov 2024

10/10 Excellent

Antony

Stayed 2 nights in Nov 2024

10/10 Excellent

Stew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable stay. Great location. Rooftop bar is great.
Stayed 1 night in Nov 2024

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場が近く、食事処も近く使いやすいホテルです。スタッフも親切でした。
Stayed 2 nights in Nov 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024