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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes
Reception
Front of property
Exterior
Breakfast and dinner served, Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Riverside Market
    ‪3 min walk‬
  • Christchurch Botanic Gardens
    ‪16 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View | Minibar, desk, laptop workspace, blackout drapes

Executive Studio, 1 King Bed, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Minibar, desk, laptop workspace, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Minibar, desk, laptop workspace, blackout drapes

Studio

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows | Minibar, desk, laptop workspace, blackout drapes

City Room, 1 King Bed, No Windows

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, desk, laptop workspace, blackout drapes

Executive Suite

  • Sleeps 4
  • 1 King Bed

Executive Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Bathroom amenities | Shower, eco-friendly toiletries, hair dryer, towels

Studio

  • Sleeps 2
  • 1 King Bed

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About this property

Christchurch City Hotel

4-star hotel in Christchurch City Centre
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a porter/bellhop are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Christchurch City Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The One Restaurant & Bar - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per day
Cribs (infant beds) are available for NZD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 340 out of 455 reviews
Rating 8 - Good. 89 out of 455 reviews
Rating 6 - Okay. 16 out of 455 reviews
Rating 4 - Poor. 5 out of 455 reviews
Rating 2 - Terrible. 5 out of 455 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Traveled with partner
Liked: Staff & service, property conditions & facilities
Lovely restaurant
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Liked: Amenities, property conditions & facilities
Very nice, prefer room with window, the restaurant was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
We were travelling the next morning on the intercity bus so this hotel was very convenient. A short walk with luggage to the bus stop. The only disappointment was the service in the rooftop cafe in the morning. We had a tight timeline for the bus the next morning so we had to leave without coffee because she didn’t want to serve us till she had washed all the tables-not cool!
Stayed 1 night in Feb 2025

10/10 Excellent

Zaher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to access everything in town, staff were very helpful and enjoyed being there on this trip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, comfortable stay

Location was great, very central and easy to get from airport on city bus. Room was clean and had basic amenities (tea/coffee and fridge).
Stayed 1 night in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location in a great city. And excellent breakfasts too
Stayed 2 nights in Feb 2025

10/10 Excellent

bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very close to averything. New building comfortable beds. Would stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upstairs breakfast was very outstanding with excellent decor , very modern with led lighting. Very good selection of high quality food served with friendly staff. Rooms were spacious and very modern facilities. Big thumbs up for this central location very clean hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth, Ashland

Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a first time visiting Christchurch. Centrally located, making the city easily walkable. Nearby to great food options and attractions. Helpful and friendly staff. Clean and modern rooms with good amenities. Overall definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position for city sightseeing. Roof top restaurant serves a good choice of breakfast dishes. Great friendly and helpful staff. Would certainly stay again if visiting Christchurch
Stayed 1 night in Feb 2025

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Great location.
Stayed 1 night in Feb 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient center city location, but you pay for that.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Susanne Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fact that although in the Centre of the shopping district this property was super quiet. Rooms are comfortable, clean and well serviced.
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin and Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restuarant on the 5th floor was fantastic. Hotel was clean, quiet and great views from our room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar and restaurant was stunning beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

BENOIT

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very convenient for attractions and dining options. Highly recommend 😀
Stayed 3 nights in Feb 2025

10/10 Excellent

Brent, Waterloo

Stayed 1 night in Feb 2025