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Christchurch City Hotel

4.0 star property

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Riverside Market
    ‪3 min walk‬
  • Christchurch Botanic Gardens
    ‪16 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(29 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 624 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio

9.8 out of 10
Exceptional
(46 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 4
  • 1 King Bed

Executive Studio

  • Sleeps 3
  • 1 King Bed

Studio

  • Sleeps 2
  • 1 King Bed

About this property

Christchurch City Hotel

4-star hotel in Christchurch City Centre
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a porter/bellhop are onsite. Change of towels is available on request.
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This eco-certified hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Christchurch City Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The One Restaurant & Bar - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per day
Cribs (infant beds) are available for NZD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 352 out of 468 reviews
Rating 8 - Good. 90 out of 468 reviews
Rating 6 - Okay. 16 out of 468 reviews
Rating 4 - Poor. 5 out of 468 reviews
Rating 2 - Terrible. 5 out of 468 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a great location. Clean and spacious room, polite staff. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Christchurch
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Liked: Amenities
Lovely rooms in a great location, would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Perfect location in center Staff were very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and close proximity to lots of restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and of course only 2 yrs old. Room was great,shower and bathroom good size, bar and restaurant on the 5th floor very good. Would stay here again with hesitation.
Stayed 2 nights in Mar 2025

8/10 Good

Yanjie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack microwave stove and laundry
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, underrated hotel

The manager was excellent, gave us tons of advice, very friendly and helpful and made us feel at ease. I like exploring new hotels each time I visit a city but I will probably be back. Perfect location too.
Stayed 3 nights in Feb 2025

2/10 Terrible

Vasile

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The one star rating is actually for the person who booked the room(myself😩). The lady (in training) at the front desk was really great, she did everything she could to accommodate our requests. UNFORTUNATELY, the room does not have a window, it is clearly stated in the booking section, but …I did not notice this detail when I selected the room. It is all on me, my only unhappiness is the fact the hotel is offering this room with no window. Certainly it should be a storage. Otherwise, the room size, cleanliness, bed quality, all are great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean room. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathy, HOLLAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city center location. Many restaurants in walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Geoff

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very handy for the city and shopping and eateries. Clean, tidy hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location. Would definitely recommend and stay in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey L

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Convenient location. Walking distance to Riverside Market and the walking trails along the river. Also walked to the Cardboard transition church.
Stayed 1 night in Mar 2025

8/10 Good

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Duncan

Liked: Staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

WAI CHI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with modern furnishings. We loved the location near Cathedral Square and shops
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good downtown location. Easy walk to most places. Good size room and good restaurant on the top floor.
Stayed 2 nights in Mar 2025