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Crowne Plaza Christchurch by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Christchurch by IHG

Bar (on property)
Reception
Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

Map
764 Colombo Street, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Cathedral Square
    ‪2 min walk‬
  • Isaac Theatre Royal
    ‪2 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub (Low Floor)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Living Area)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Christchurch by IHG

4.5-star hotel in Christchurch City Centre
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3122 square feet (290 square meters) include conference space. This luxury hotel also offers a fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Crowne Plaza Christchurch by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Market Place Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 - This café specializes in Modern European cuisine and serves breakfast, brunch, and lunch. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 36 for adults and NZD 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
  • Self parking fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 948 reviews
Rating 8 - Good. 198 out of 948 reviews
Rating 6 - Okay. 39 out of 948 reviews
Rating 4 - Poor. 24 out of 948 reviews
Rating 2 - Terrible. 15 out of 948 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Robes were stained but other than that absolutely fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent first night in New Zealand after 2 very long flights. Really helpful staff.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel in a great location. Easily in walking distance to the gardens and shopping. Parking is available onsite for a price.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff and very clean and comfortable rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Because we had an IHG credit card, we were upgraded after the first night to a higher room with terrace. The staff were very accomdating. We thoroughly enjoyed our stay overlooking Coogee Beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel warm and welcoming
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They overbooked, no actual room available.
I arrived to be told I had been rebooked into another hotel, which was not as new or nice and was in a less convenient location. No attempt was made to contact me prior and no refund or anything was offered.
Stayed 2 nights in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were far too soft. Woke up with a sore neck.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert, PARIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated local pub across the road.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Friendly staff and spacious room. Convenient location to the city centre too
Stayed 3 nights in Oct 2024

10/10 Excellent

Tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Awesome location in christchurch
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and helpful check in with a lovely lady at the front desk. We were lucky enough to get a room upgrade since the room we booked wasn’t clean or available. Lovely quiet, clean, warm room with a beautiful outlook. Breakfast was tasty and plentiful with lovely staff. Great to have parking option available, though we were lucky to get one due to limited availability and it was at extra cost. All in all a lovely overnight get away with great access to the city centre a very short walk away.
Stayed 1 night in Nov 2024

8/10 Good

Nelson. Y, Toronto

Stayed 1 night in Oct 2024

8/10 Good

Nelson. Y, Toronto

Stayed 1 night in Oct 2024

10/10 Excellent

Chong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Overall it was a very nice stay. We could easoly walked to city and shopping areas. There are also plenty of restaurants in the areas. Breakfast is the usual item + cooking station for eggs and pancakes
Stayed 2 nights in Oct 2024

10/10 Excellent

Jackie

Stayed 2 nights in Sep 2024

10/10 Excellent

BRETT

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All round good stay and handy location for town hall. Only downside was the $25 additional fee for parking on arrival. In my experience with Hotels parking for guests is usually included with the room
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Deborah Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, great welcome. Clean and tidy. Issue with fridge in room was sorted promptly and without intrusion. Stayed with breakfast included, was really good selection at breakfast. Location was really great, walk into the centre with wase, also near local transport. Stay in the Plaza was quiet. Overall had a great stay and highly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024