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Crowne Plaza Christchurch by IHG

4.5 star property

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Photo gallery for Crowne Plaza Christchurch by IHG

Bar (on property)
Property amenity
Reception
Junior Suite, 1 King Bed (Living Area) | 1 bedroom, minibar, in-room safe, desk
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
764 Colombo Street, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Christchurch Casino
    ‪6 min walk‬
  • Hagley Park
    ‪10 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, City View

9.4 out of 10
Exceptional
(14 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(17 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View (High Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Low Floor)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(9 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Christchurch by IHG

4.5-star hotel in Christchurch City Centre
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3122 square feet (290 square meters) include conference space. This luxury hotel also offers a fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Crowne Plaza Christchurch by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Market Place Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 - This café specializes in Modern European cuisine and serves breakfast, brunch, and lunch. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 988 reviews
Rating 8 - Good. 205 out of 988 reviews
Rating 6 - Okay. 40 out of 988 reviews
Rating 4 - Poor. 25 out of 988 reviews
Rating 2 - Terrible. 15 out of 988 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Property conditions & facilities

Great location and staff

Beautiful hotel located on the tram hop on hop off circuit. A great way to find your way around the city. Great book in staff member organised a room with a view on a higher floor. Easy car parking in secure area next door. Excellent hotel for food across the road.
Stayed 2 nights in Mar 2025

10/10 Excellent

Prof Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel… it ticks all the boxes!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean & well appointed rooms!
Stayed 4 nights in Mar 2025

10/10 Excellent

Noreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel close to everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
A nice clean hotel in central location and with parking
Stayed 2 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staying at Crowne Plaza was fantastic. The staff are really the best parts of New Zealand brought together, laid-back and friendly character mixed with really great attention to detail. Highly impressed and will stay here again for sure.
Stayed 2 nights in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class.
Stayed 10 nights in Feb 2025

8/10 Good

Yashan Zarir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern, clean
Stayed 1 night in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a good location in Christchurch. 10 minute walk to the riverside market. Staff was very friendly and helpful. Only downside was the parking at the property was a bit expensive. I would park in the lot across the street. Otherwise a great hotel and I would stay again!
Stayed 1 night in Feb 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Dave

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 5 nights in Feb 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice rooms
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is worth the cost they even have a juicer and fresh fruit also omelettes or pancakes made to order. Rooms were nice and it was close to great restaurants like downstair and 27 steps
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to town - gym facilities. Bar nice. Comfortable and convenient for my 84yr old Mum and a wheelchair was available for her to use so we could take her into town easily and she could shop and go to restaurants easily. Hotel restaurant convenient and the bar good
Stayed 5 nights in Feb 2025

10/10 Excellent

Dean

Good beds great area and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Nila

Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel in perfect location in the city. Easy walk to everything. Hotel staff very nice and friendly would highly recommend this hotel when visiting Christchurch.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff especially our server at the bar ( recently from France) Dinner was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jason, Durham

Liked: Cleanliness, property conditions & facilities
Wonderful stay.
Stayed 1 night in Dec 2024