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Novotel Christchurch Cathedral Square

4.5 star property

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Photo gallery for Novotel Christchurch Cathedral Square

Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Shower, eco-friendly toiletries, hair dryer, towels
Front of property
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
50 Cathedral Square, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪2 min walk‬
  • Isaac Theatre Royal
    ‪2 min walk‬
  • Christchurch Casino
    ‪10 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Bar (on property)

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  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (981)
$126 nightly
The price is $126 total
includes taxes & fees
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About this property

Novotel Christchurch Cathedral Square

4.5-star hotel in Christchurch City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. Housekeeping is available on request.
Novotel Christchurch Cathedral Square offers 154 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3767 square feet (350 square meters) include a conference center. This luxury hotel also offers a fitness center, multilingual staff, and ski storage. Onsite parking is available (surcharge), along with a car charging station.

Novotel Christchurch Cathedral Square is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Square Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Square Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, German, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Square Bar
  • The Square Restaurant

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station
  • Conference center (3,767 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Novotel Christchurch Cathedral Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 969 reviews
Rating 8 - Good. 344 out of 969 reviews
Rating 6 - Okay. 91 out of 969 reviews
Rating 4 - Poor. 29 out of 969 reviews
Rating 2 - Terrible. 18 out of 969 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better

Visited Christchurch to attend a business meeting.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, elegant and comfortable. The staff was very friendly and polite. Everything looked elegant and modern. The hotel is within walking distance to everything. I strongly recommend it.
Stayed 1 night in Feb 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

HARSH, Santa Clara

Stayed 2 nights in Nov 2024

10/10 Excellent

Kierra

Stayed 3 nights in Feb 2025

10/10 Excellent

Elgan

Stayed 3 nights in Oct 2024

8/10 Good

Craig

Stayed 1 night in Jan 2025

6/10 Okay

Sreenivasa Rao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall convenient property.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Stayed 2 nights in Jan 2025

2/10 Terrible

Michelle

Stayed 2 nights in Jan 2025

6/10 Okay

Kody

Business traveler
Disliked: Room comfort
It's a pretty basic hotel. Nothing fancy, but the location is great for wandering Christchurch.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice of hotel for our stay in Christchurch.
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cups wasn't very clean, room a little tired, unusual room configuration, however great location, super comfy bed, great strong shower, excellent view, lovely check in lady who helped with scanning for parking.
Stayed 2 nights in Jan 2025

2/10 Terrible

Bassam

Traveled with family
Disliked: Amenities
Very inconsiderate about crediting the cancellation because of a death in the family.
Stayed 1 night in Jan 2025

2/10 Terrible

Bassam

I requested to cancel my reservation because of the death of my father but it was declined. I did not cancel because of convenience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Garry

Traveled with family
Liked: Cleanliness
Good stay, even though my sister left her head phones in the room, we call that evening to let them know, never got them back. Wasn’t to happy about that.
Stayed 1 night in Jan 2025

2/10 Terrible

Bryan

Ive already done a novotel review. The experience was a shocking and terrible
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and positioned to the city centre. Quiet as well. Rooms are a little dated, marks on carpet and walls but nothing extreme. Overall a good choice.
Stayed 1 night in Jan 2025

8/10 Good

Ronita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Good nice hotel but had to pay for parking. Nice views from hotel but bit mouldy in the bathroom. Loved the service and food at the breakfast.
Stayed 2 nights in Jan 2025

6/10 Okay

Regina, Belmont

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The perfume in the lobby is toxic for everyone but especially a problem for those of us with asthma and allergies.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Amenities
Clean, friendly staff, close to the center of the city
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Okay

Room is starting to look dated. No refrigerator, mini bar had no alcohol
Stayed 1 night in Jan 2025

10/10 Excellent

ADINA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location, friendly staff. We enjoyed three nights in this hotel. Close to restaurants and easy walks around it. Very basic amenities. Breakfast food wasn’t the best, and they should offer better coffee quality in a city that prides itself on coffee offerings. Other than that, happy overall.
Stayed 3 nights in Jan 2025