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The Observatory Hotel Christchurch

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Observatory Hotel Christchurch

Reception
Lobby lounge
Royal Skylight Room | Premium bedding, down comforters, minibar, in-room safe
Self parking (NZD 30 per day)
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013
  • Hagley Park
    1 min walk
  • Canterbury Museum
    3 min walk
  • The Arts Centre
    3 min walk
  • Christchurch (CHC-Christchurch Intl.)
    18 min drive

Room options

View all photos for Observatory Deluxe Room

Observatory Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Observatory Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Observatory Legacy room- Lower ground floor

Premium bedding, down comforters, minibar, in-room safe

Observatory Legacy room- Lower ground floor

  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room

Prestige Room | Premium bedding, down comforters, minibar, in-room safe

Prestige Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Skylight Room

Prestige Skylight Room | Premium bedding, down comforters, minibar, in-room safe

Prestige Skylight Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Skylight Room

Royal Skylight Room | Premium bedding, down comforters, minibar, in-room safe

Royal Skylight Room

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is $177
per night
$204 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

The Observatory Hotel Christchurch

5-star hotel in Christchurch City Centre
A 24-hour fitness center, coffee/tea in a common area, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
The Observatory Hotel Christchurch offers 33 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Observatory Hotel Christchurch features a 24-hour fitness center, a library, and tour/ticket assistance. Event facilities measuring 269 square feet (25 square meters) include conference space. Wireless Internet access is complimentary. This Victorian hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in May 2022.

The Observatory Hotel Christchurch is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (NZD 30 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Books
  • Concerts/live shows
  • Library

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Meeting room

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Communal living room
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 30 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

The Observatory Hotel Christchurch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 170 out of 184 reviews" "
Rating 8 - Good. 10 out of 184 reviews" "
Rating 6 - Okay. 1 out of 184 reviews" "
Rating 4 - Poor. 0 out of 184 reviews" "
Rating 2 - Terrible. 3 out of 184 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice and quiet. Great location and staff. Will definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Josephine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and buildings with a history. Nice room and facilities, very clean and neat. Rhys was very helpful and gave some tips about what we could do at the weekend in Chistchurch, thanks Rhys.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - mix of character buildings and modern rooms.
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic location
The location was excellent. One of the best hotels I’ve stayed in Christchurch. We love the Arts Centre, it’s iconically Christchurch. We were there for such a short time it’s hard to review it properly but will return in December.
Stayed 1 night in Jun 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic space- lovely rooms. So close to everything. All within walking distance. Only neg was the complicated shower
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Stayed 2 nights in Jun 2024

10/10 Excellent

G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Christchurch
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent boutique hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Randal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely hotel. Characterful but modern, well appointed and well located.
Stayed 1 night in May 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, the staff are awesome and so helpful!
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rhys was great at check-in. The proprerty itself is beautiful and the location was great.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Unique stay, with highly attentive staff and a lovely room.
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique building in a convenient location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Lou Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous historic property with wonderful character and a lovely public space to meet others and sip coffee & tea. Yummy gratis shortbread cookies too... Enjoyed the breakfast as well. Don't stay anywhere else in Christchurch! Great value.
Stayed 4 nights in Apr 2024

10/10 Excellent

BARRY

Liked: Cleanliness
ALL GOOD HERE, VERY COURTEOUS ALL ROUND B
Stayed 2 nights in Apr 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel, spacious rooms with beautiful decor. We would definitely return here. Can’t say enough positive things about the experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Wonderful boutique hotel on the old University of Canterbury campus. There’s more than a bit of Oxbridge about the buildings, which have all the charm you could ask for. The receptionists were helpful and kind. The nearby dining (and wine-tasting) options were excellent. Best of all, the hotel is across the street for the amazing botanical garden and Harley Park. We’ll be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Christchurch
Wonderful, unique hotel. Historic building, but totally renovated and totally modern. Lots of amenities like coffee and cookies in the lobby at all times. Super friendly and helpful staff. The highlight of our stay in Christchurch. Next to the botanical gardens and an easy walk to the main tourist/shopping area.
Stayed 3 nights in Mar 2024