2/10 Terrible
Edis
Traveled with partner
Nov 13, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever!
We arrived around 6 pm after a long drive.
We booked this hotel because we were sure this would be the best place to rest well in a quiet location.
Unfortunately, we were placed in the last available room on the first floor, facing the street.
We could hear people talking and every car passing by.
Furthermore, we could hear the people in the next door room and on the second floor because the hotel is made of old wood, so you can hear everything!
We kindly asked the reception to change our room, but they said it was the last available room.
We asked for a refund because this room was not suitable for an overnight stay.
The staff said that because we booked through Expedia, they could not refund us and advised us to contact Expedia for a refund.
We did so.
We left this hotel and booked another one.
48 hours later, we received an email from Expedia telling us that the hotel had rejected the refund.
We were shocked.
This hotel is a complete scam, old, and with rude staff.
Stay away!
Edis
Stayed 1 night in Nov 2024