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The Palms at Pelican Cove

3.5 star property

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Photo gallery for The Palms at Pelican Cove

On the beach, snorkeling, beach bar, fishing
Lobby sitting area
Outdoor pool, sun loungers
Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; beach views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
4126 La Grande Princess, Christiansted, St. Croix, 820
  • Sugar Beach
    ‪4 min drive‬
  • Fort Christiansvaern
    ‪7 min drive‬
  • St. Croix Government House
    ‪7 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪21 min drive‬

Room options

View all photos for Queen Bed, Beach View, Beachfront

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Queen Bed, Beach View, Beachfront

  • 172 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Beach View, Beachfront

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Beach View, Beachfront

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View, Oceanfront

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Ocean View, Oceanfront

  • 364 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

The Palms at Pelican Cove

3.5-star Christiansted resort with private balconies
At The Palms at Pelican Cove, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
The Palms at Pelican Cove offers 40 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and microwaves are provided.

Bathrooms include showers and complimentary toiletries. LED televisions come with premium satellite channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palms at Pelican Cove features an outdoor tennis court and an outdoor pool. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a beach bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This beach resort also offers multilingual staff, gift shops/newsstands, and karaoke. Onsite self parking is complimentary.

The Palms at Pelican Cove is a smoke-free property.

Full breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekdays.
The Palms - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 8:00 AM to 11:00 AM for a fee: USD 4 to 19 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • The Palms

Things to do

  • 24-hour pool access
  • Bingo
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Snorkeling
  • Stereo
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting room

Outdoors

  • On the beach
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: USD 75 for check-in between 5:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property requires credit cards for all onsite purchases.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.00 to 19.00 per person
  • Late check-in fee: USD 75 for check-in between 5:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

Palms Pelican Cove
Palms Pelican Cove Christiansted
Palms Pelican Cove Hotel
Palms Pelican Cove Hotel Christiansted
Palms At Pelican Cove Christiansted
Palms At Pelican Cove Hotel
The Palms At Pelican Cove Hotel Christiansted
Palms Pelican Cove Resort Christiansted
Palms Pelican Cove Resort
The Palms At Pelican Cove St. Croix/Christiansted
Palms At Pelican Cove Hotel
Palms At Pelican Cove Christiansted
Palms Pelican Cove
The Palms at Pelican Cove Resort
The Palms at Pelican Cove Adults Only
The Palms at Pelican Cove Christiansted
The Palms at Pelican Cove Resort Christiansted

The Palms at Pelican Cove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 262 out of 637 reviews
Rating 8 - Good. 203 out of 637 reviews
Rating 6 - Okay. 83 out of 637 reviews
Rating 4 - Poor. 54 out of 637 reviews
Rating 2 - Terrible. 35 out of 637 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No maintenance, no lighting around building. Mold in pool. Busted beer bottles. Maid services were good. No grounds keeper. Way over priced for what it was.
Stayed 5 nights in Nov 2024

8/10 Good

David Walker

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was in very poor condition. The TV didn’t work, the safe didn’t work, the phone didn’t work and there were exposed wires in the room, which is dangerous. The bathroom had broken racks and tp holder. The fixtures had white crud all over them and were unsanitary. The dressers were all scratched up and dirty. The pool was cloudy with rust on the sides and couldn’t be used. There was trash around the area as well as the garbage cans were never emptied and smelled. The Restaurant was always closed and it was rare to reach anyone. We tried many times to contact the general manager by phone and email and she never replied or answered. The grounds were also unkept. We took photos of all the problems. We checked out after staying only one night and are still waiting to hear back for a refund of the 6 nights we didn’t use. Upon leaving we spoke to the office assistant who told us we would be refunded. It has been a week and we are still waiting so we will now try to get a charge back through our credit card. We also contacted Expedia and have a case no. They also tried to contact the hotel with no response.
Stayed 7 nights in Nov 2024

6/10 Okay

KEVIN, Lake Stevens

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The view is very good even from a ground floor unit. We were the only guests at the hotel our first night, would have been nice to get moved to the second floor. Apparently there was some maintenance taking place. I find it interesting that on our second night a member of the USVI legislature stayed at the hotel and was able to get a second floor unit. The biggest bummer was the restaurant /bar closed early the first night with no notice. Our second day the restaurant/bar did not open at all. What good does it do to have a ticket for a free Rum Punch for each day of your stay if the bar is closed. Having said that, when the bar was open our servers, Neish and Becky took great care of us. At the front desk we meter Starr and her partner Ashley, both of them were superb friendly and helpful, thanks ladies!
Stayed 2 nights in Oct 2024

2/10 Terrible

Ianner

Stayed 2 nights in Sep 2024

4/10 Poor

Alison

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not ready on arrival. No phones in the room to call front desk, when an issue occurred. Washing machine and Dryer were not working. No lights on the steps. The property itself looked in kept.
Stayed 6 nights in Sep 2024

6/10 Okay

Lauriel Francis

Liked: Staff & service
…
Stayed 1 night in Sep 2024

4/10 Poor

Magol

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival, after receiving our room key, we went to the bungalow. Our first impression was that the bungalow was not well-maintained. However, the real disappointment came at bedtime when we found that the bedsheets had an unpleasant smell and appeared to not have been changed. The next day, when we went to the front desk, nobody was there. Despite my efforts to call and visit the front desk, there was no response and it seemed deserted. Frustrated, I decided to take matters into my own hands and went to the nearest laundromat to wash the bedsheets, pillow covers, and bedspread. After returning from the laundry, I attempted to talk to the front desk again, and once more, there was no one there, despite a sign indicating the employee's return at 11 AM; it was already 11:20. I eventually gave up on making a complaint because I was on vacation and didn't want to deal with unresponsive staff who seemed indifferent. If you're unconcerned about hygiene, this might be the place for you. I even found hair from the previous customer in the bathroom, and everything seemed unclean. Despite the disappointments, the property's front beach was quiet, and the few interactions we had with employees were friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is right there, everything is on point
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Magdy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like anything we were out side for 1 hour no one was there to receive us we had to go and book another hotel I want my money back or else the hotel and Expedia will get horrible reviews
Stayed 1 night in Aug 2024

2/10 Terrible

Nakia

I did not stay at this property. When I arrived I was told that they did not have any power and were waiting for WAPA who hadn’t arrived yet. I was told that they weren’t going to process my order but then I get this stating I stayed here which is completely fraudulent.
Stayed 3 nights in Aug 2024

8/10 Good

Tanya

Traveled with partner
Liked: Staff & service
Our stay at The Palms was a time to remember. Thanks to Star and the staff, all the way from maintenance to the server, they were all so incredibly nice, helpful and accommodating. Even though we were there during a hurricane, they all made sure we were safe. The staff alone will be the reason we visit again.
Stayed 7 nights in Aug 2024

8/10 Good

Dale

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Employees were very helpful
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Stayed 1 night in Jul 2024

10/10 Excellent

Israel, San Juan, Puerto Rico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, good WIFI, lots of parking space
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PP stay
Great accommodations. Needs more light on the hallway steps leading up to room. During check out, was asked about the stay and thanked for staying at the resort
Stayed 2 nights in Jul 2024

4/10 Poor

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Angelique

Traveled with partner
Liked: Cleanliness, staff & service
Pool was being cleaned during the entire time I stayed there, but good thing that there was the beautiful beach nearby to swim in.
Stayed 3 nights in Jul 2024

8/10 Good

Carissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Edilberto, Bayamon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy, and the kitchen was dated. The TV wasn't working, and there was no security. The green areas were poorly maintained. I would not recommend this hotel to anyone.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful
Stayed 4 nights in Jun 2024

6/10 Okay

Ellis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A lot of people just walking around not safe and no one in the rentals
Stayed 5 nights in Jun 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to get a staff to help you, room floor was dirty, the property need to cut the grass. But most of all, the staff was not around
Stayed 2 nights in Jun 2024