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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
$84
includes taxes & fees
Oct 28 - Oct 29

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Naval Base San Diego
    ‪3 min drive‬
  • Place, San Diego Convention Center
    ‪8 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(95 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

3-star Chula Vista hotel with outdoor pool
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary self parking is available on site.

SureStay Hotel by Best Western Chula Vista San Diego Bay has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Reviews

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 711 out of 1523 reviews
Rating 8 - Good. 343 out of 1523 reviews
Rating 6 - Okay. 212 out of 1523 reviews
Rating 4 - Poor. 107 out of 1523 reviews
Rating 2 - Terrible. 150 out of 1523 reviews

Reviews

6/10 Okay

Wade

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff argued with how to check me in which was weird. They didn't argue with me, just with each other. The breakfast was really nice and clean, though the staff was not pleasant, though. I received a text to check out online, which I thought was convenient, but when I verified that's the process with the desk staff, she argued randomly that I was wrong and that this hotel isn't with Best Western and that I needed to turn my key in to check out and get a deposit back. That's truly not in line with the industry, but I did what she said. I'm not sure why everyone was in a dismal mood, but the property was adequate. The bed, pillow, water pressure, room temperature, tv were really great. I wish the staff dispositions were as pleasant as the property.
Stayed 6 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Very convenient location. Everything is close by! Only 18 minutes from the zoo and 15 min from sea world. Food options are walking distance. Market is only a walk away!
Stayed 3 nights in Jul 2025

10/10 Excellent

ethan

Stayed 2 nights in Jul 2025

10/10 Excellent

Ralynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the staff checked in to make sure everything was ok. Traveling alone, this was a bonus, feeling safe and looked after. I am always very pleased when i stay there 2 or 3 times a year to visit my family
Stayed 2 nights in Jul 2025

6/10 Okay

Heintje

Liked: Staff & service
Might be better to have a wood floor instead of a carpet. Some area of the carpet was ripped.
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025

6/10 Okay

Nicholas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Stayed 4 nights in Jul 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and clean the staff was great. Wear
Stayed 5 nights in Jul 2025

4/10 Poor

David

Traveled with family
Disliked: Amenities
Only clean room once during 5 nights.
Stayed 5 nights in Jul 2025

8/10 Good

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
It was ok
Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Darlene

Traveled with family
Stayed 3 nights in Mar 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel wasn’t terrible, but it definitely didn’t live up to my expectations. The room was basic and lacked the comfort and quality I was hoping for. While it was generally clean, the overall atmosphere felt a bit outdated. The staff were okay, but not particularly warm or welcoming. The biggest downside for me was the location — the neighborhood didn’t feel very safe or pleasant, especially in the evening. It’s an acceptable place if you’re not too picky, but I wouldn’t stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

victor

Stayed 1 night in Jul 2025

4/10 Poor

Davetta

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was super dirty and smelt like old. They don’t want to give additional towels and washcloths. We were a family of four staying in a room with two beds and they only wanted to give us two towels. We had to beg for more towels. They didn’t give us any additional wash cloths so two of us used washcloths and two of us used hand towels as washcloths. The free breakfast was trash and not what was displayed on the site. Overall this place is dirty and stingy with towels.
Stayed 3 nights in Jul 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Ramon

Stayed 1 night in Jul 2025

10/10 Excellent

Athena

Stayed 1 night in Jun 2025

8/10 Good

Monica A

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
You get what you pay for. No frills but clean, good location, easy parking and friendly staff. The breakfast could use a little more excitement and options so we ate elsewhere. Overall recommend
Stayed 5 nights in Jun 2025

6/10 Okay

Denise

Stayed 4 nights in Jul 2025

10/10 Excellent

Rosaimelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jul 2025

8/10 Good

Bryce

Stayed 2 nights in Jul 2025