*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Ciénaga hotel also offers a terrace, barbecue grills, and tour/ticket assistance.
Hotel Diamante Real Cienaga is a smoke-free property.
- Barbecue grill(s)
- Coffee/tea in common areas
- 24-hour front desk
- Business center
- Meeting rooms
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference center
- Snack bar/deli
- Reception hall
- Total number of rooms - 56
- Television in common areas
- Airport transportation (surcharge)
- Number of stairs to reach property 2
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Snack bar/deli
Room Amenities
Hotel Diamante Real Cienaga offers 56 air-conditioned accommodations with complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Free local calls
- Free toiletries
- Separate sitting area
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size: 32
- Rainfall showerhead
- Bedsheets provided
- Number of beds 7
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Brasas y sabor - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
Hotel Policies
Fees
You'll be asked to pay the following charges at the property:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Fee for local cuisine breakfast: approximately COP 8000 per person
- Airport shuttle fee: COP 30000 per vehicle (one-way)
- Nearby parking fee: COP 6000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1:00 PM
Check-in time ends at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
No hot water onsite
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Cash deposit required
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed
- 1 total pets
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
There is no hot water on site.
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Hotel Names
- Hotel Diamante Real
- Diamante Real Cienaga
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- Diamante Real Cienaga Cienaga
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Hotel Reviews
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