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Mercure Cieszyn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cieszyn

Terrace/patio
Breakfast, lunch, dinner served; Polish cuisine
Standard Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board
Reception
Hiking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Motelowa 21, Cieszyn, Silesian, 43 400
  • Gora Zamkowa
    5 min drive
  • Piast Castle Tower
    5 min drive
  • Cieszyn Romanesque Rotunda
    6 min drive
  • Ostrava (OSR-Leos Janacek)
    40 min drive

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mercure Cieszyn

3-star Cieszyn hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a complimentary children's club, and self parking. Change of towels is available on request.
Mercure Cieszyn offers 78 accommodations with complimentary bottled water and coffee/tea makers. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a sauna, a library, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Cieszyn is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hotelowa - This restaurant specializes in Polish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 55 for adults and PLN 27.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotelowa

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Library
  • Sauna
  • Shopping
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 45 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 55 for adults and PLN 27.50 for children
  • Self parking fee: PLN 20 per day
  • Pet fee: PLN 45 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Mercure Cieszyn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 129 reviews" "
Rating 8 - Good. 43 out of 129 reviews" "
Rating 6 - Okay. 16 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christodoulos

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Stayed 9 nights in May 2024

4/10 Poor

Piotr

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mateusz

Stayed 1 night in Aug 2022

4/10 Poor

Frank, Greeley

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor service
Stayed 9 nights in Aug 2022

10/10 Excellent

ronen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Peter

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
transit
dated bedrooms
Stayed 1 night in Sep 2019

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very nice 3 star hotel, good value for the price paid
Stayed 1 night in Mar 2019

8/10 Good

Samy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Mitch, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for your exploring Cieszyn.
The staff were very helpful and kind, and we're very approachable.
Stayed 7 nights in Jul 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Excellent
Stayed 1 night in Jul 2018

8/10 Good

Wojciech, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite location.
Everything was great. Close to Ostrava and Beskidy.
Stayed 3 nights in Dec 2017

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in Cieszyn.
We had a very nice time visiting Csiezyn and the Mecure Hotel was a comfortable base from which to explore the surrounding area. The hotel is clean with friendly staff and a very good restaurant. This is the second time we have stayed at this hotel. Both times have been very good.
Stayed 3 nights in Aug 2017

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
Good for one night! Friendly and helpful at check in and check out. Nice lobby.
Stayed 1 night in Jul 2017

8/10 Good

David, Bournemouth England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Reasonable hotel with good service.
Nice hotel for 3*,friendly staff and the breakfast was very good.Did not use the restaurant but the bar was very nice with good service. Location just outside the town was nice and quiet. Prices were very reasonable and altogether a great spot to stay.

6/10 Okay

john, Picton

Liked: Cleanliness, staff & service, property conditions & facilities
Sleepless and out of touch in Cieszin.
Overall a good hotel....but! The WiFi in the room was poor. The bed sagged in the middle and was not That comfortable. To say the hotel bar prices were outrageous is an understatement.

8/10 Good

Rafal, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in journey. There was a problem with breakfast price. In the evening when we declare eating breakfast it was 35 pln but in the morning 39 pln. Fortunately after some discussions about that we have paid this lower price. Apart of that the breakfast was very tasty. Remember to be sure that staff notice your decision about eating breakfast.

10/10 Excellent

m, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
I very enjoyed the hotel

10/10 Excellent

Mike, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
the sauna is available upon request for no charge, they opened it for us at 2 AM

6/10 Okay

Craig, Loughborough

Liked: Room comfort
Ok hotel, certainly for the price. A bit away from the main points of interest but as I was working it was perfect for me.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant!
All of the staff in hotel and restaurant were extraordinary. Would definitely stay there again.

10/10 Excellent

Peter, Temecula, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Cieszyn, PL. Comfort & Convenience
Visited family and friends in PL and CZ Republic areas of Cieszyn. Very comfortable room and bathroom. Enjoyed the service and all our requests were satisfied.

10/10 Excellent

maureen, kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff walking distance to town
Easy check in/out good breakfast fair choice of food. Only problem was eating in restaurant on Sunday evening food good but service poor, there were 6 in our group and our meals all arrived at different times so some had almost finished before others arrived.

10/10 Excellent

Gavmaxwat, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great room, fantastic dinner and breakfast. A good stopover point after visiting Auschwitz on the way to Prague.