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Palace Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Hotel

Outdoor pool, open 7:00 AM to 6:00 PM, sun loungers
2 bars/lounges, lobby lounge, sports bar
Lobby
Exterior
Breakfast, lunch, dinner served; Indonesian cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry

Explore the area

Map
Jalan Raya Cipanas, Cipanas, West Java, 43253
  • Cipanas Presidential Palace
    2 min walk
  • Kebun Raya Cibodas
    5 min drive
  • Taman Bunga Nusantara
    7 min drive

Room options

View all photos for Suite

Suite | Minibar, soundproofing, free WiFi, bed sheets

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, soundproofing, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, soundproofing, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Front of property

Pesona Alam Resort & Spa

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (33)
The price is $125
per night
$151 total
includes taxes & fees
Dec 7 - Dec 8
Pesona Alam Resort & Spa

About this property

Palace Hotel

3.5-star Cipanas hotel with 2 bars/lounges
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Housekeeping is not available.
Palace Hotel offers 192 air-conditioned accommodations with minibars and complimentary newspapers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and slippers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Palace Hotel features an outdoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This Cipanas hotel also offers a children's pool, a fitness center, and a terrace. Complimentary self parking is available on site.

Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Flamboyan Cafe - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Palace Food Court - Onsite restaurant. Open select days.
Lobby Lounge - This lobby lounge serves light fare only.
Cempaka Club - Onsite sports bar.
Room service is available.

Languages

Arabic, English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 85,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cempaka Club
  • Flamboyan Cafe
  • Lobby Lounge
  • Palace Food Court

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 85000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 7:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Palace Cipanas
Palace Hotel Cipanas
Palace Hotel Hotel
Palace Hotel Cipanas
Palace Hotel Hotel Cipanas

Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 5 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Tan

Traveled with family
Not so good, facilities too old
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this establishment, Nice room, good service and the food is excellent . keep up the good work.
Stayed 1 night in Aug 2019

10/10 Excellent

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services but, Build.B to street is very noisy, I changed to back garden, however, some guests are using microphones for their games, I suggest stopi using microphones.
Stayed 3 nights in Jul 2019

8/10 Good

Darwi

Liked: Staff & service, property conditions & facilities, room comfort
Family vacation
Overall was good. Is just had quiet few black ants.
Stayed 1 night in Apr 2019

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is very big and the site great. But not clean at all. Also, the bed not clean along with the bathroom. The safety box were missing in the room.
Stayed 1 night in Aug 2018

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Market area hotel
A nice hotel close to the market. A few fast food restaurants close by.
Stayed 2 nights in Jul 2018

8/10 Good

Mohammad Hassn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception improvments would make the hotel Outstan
Hotel was nice in general, one if the lady reception gave me a hard time in check in, by trying to give me 1st floor, by saying 3rd floor dont have Air Conditions, took me more than an hour to find suitable room at 3rd floor with A/C. Rest of my 3 nights was fine
Stayed 3 nights in Jul 2017

8/10 Good

Åne

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Good value, with clean rooms and ok food
Stayed 1 night in Jun 2017

6/10 Okay

Khalil, Dammam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
nice hotel that has amazing view
The hotel is quite good. the mountain view in the restaurant is amazing. the room is quite good. the staff is awesome. and that wat made our short stay fun

6/10 Okay

Sheryl, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for what is offered.
A last minute booking as driver was too tired to drive on. All rooms tend to be noisy from traffic. We did not have the opportunity to explore much of the hotel as it was an overnight stop. Great breakfast on offer. Comfortable rooms, great staff, very welcoming.

4/10 Poor

Thesis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Thesis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

TOMOHARU, YAO

Stayed 2 nights in Aug 2021

10/10 Excellent

Andry, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liburan yg berkesan
Secara keseluruhan cukup baik, pada awalnya ada perbedaan antara kamar yg dipesan dgn yg tersedia. Kamar luas. Tp segera diperbaiki sesuai dgn permintaan. Sarapan oke dan variatif.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
A little bit pricey
Hotel needs renovation
Stayed 1 night in Aug 2018

8/10 Good

Osamah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جيد جدا
جيدجدا
Stayed 10 nights in Aug 2018

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Fakih, Bintaro,Tangerang Selatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lama,interiormya kuno
Saya dapat kamar berisik karena menghadap ke jalan raya ditambah dgn suara musik dari lounge yang tepat berada disamping jendela. Kamar mandi mengeluarkan bau yang tidak sedap,dan tidak diresponse keluhan saya oleh mereka.

8/10 Good

Verified traveler

8/10 Good

rosi, Bekasi

Liked: Cleanliness, property conditions & facilities, room comfort
Pallace Hotel Cipanas
Sejuk, Bersih, Nyaman, dan Menginspirasi.. Thanks Pallace Hotel Cipanas ;)