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Royal Safari Garden Resort & Convention

3.5 star property

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Photo gallery for Royal Safari Garden Resort & Convention

Lobby
Panda Deluxe Twin | In-room safe, desk, free WiFi, bed sheets
Waterslide
Giraffe Suite King | In-room safe, desk, free WiFi, bed sheets
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking included
  • Pool
  • Housekeeping

Explore the area

Map
Jalan Raya Puncak 601, Cisarua, West Java, 16750
  • Puncak Tea Plantation
    ‪9 min drive‬
  • Dhamma Java Vipassana Meditation Centre
    ‪15 min drive‬
  • Taman Safari Indonesia
    ‪16 min drive‬
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪80 min drive‬

Room options

View all photos for Leopard Deluxe Twin

Leopard Deluxe Twin | In-room safe, desk, free WiFi, bed sheets

Leopard Deluxe Twin

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Giraffe Executive Twin

Giraffe Executive Twin | In-room safe, desk, free WiFi, bed sheets

Giraffe Executive Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Leopard Deluxe King

Leopard Deluxe King | Bathroom | Shower, free toiletries, hair dryer, slippers

Leopard Deluxe King

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panda Executive King

In-room safe, desk, free WiFi, bed sheets

Panda Executive King

  • Sleeps 2
  • 1 King Bed

View all photos for Zebra Deluxe 3 Bedrooms

Zebra Deluxe 3 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Zebra Deluxe 3 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Giraffe Deluxe Twin

Giraffe Deluxe Twin | In-room safe, desk, free WiFi, bed sheets

Giraffe Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Panda Deluxe King

Panda Deluxe King | In-room safe, desk, free WiFi, bed sheets

Panda Deluxe King

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cendrawasih Deluxe Twin

Cendrawasih Deluxe Twin | In-room safe, desk, free WiFi, bed sheets

Cendrawasih Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Elephant 3 Bedrooms

Elephant 3 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Elephant 3 Bedrooms

  • 538 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

View all photos for Lion 2 Bedrooms

Lion 2 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Lion 2 Bedrooms

  • 258.3 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Leopard Executive King

Leopard Executive King | In-room safe, desk, free WiFi, bed sheets

Leopard Executive King

  • Sleeps 2
  • 1 King Bed

View all photos for Panda Executive Twin

In-room safe, desk, free WiFi, bed sheets

Panda Executive Twin

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Dolphin 3 Bedrooms

Dolphin 3 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Dolphin 3 Bedrooms

  • 258.3 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panda Deluxe Twin

Panda Deluxe Twin | In-room safe, desk, free WiFi, bed sheets

Panda Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Giraffe Deluxe King

Giraffe Deluxe King | In-room safe, desk, free WiFi, bed sheets

Giraffe Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Giraffe Suite King

Giraffe Suite King | In-room safe, desk, free WiFi, bed sheets

Giraffe Suite King

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Giraffe Executive King

Giraffe Executive King | In-room safe, desk, free WiFi, bed sheets

Giraffe Executive King

  • Sleeps 2
  • 1 King Bed

View all photos for Leopard Executive Twin

Leopard Executive Twin | In-room safe, desk, free WiFi, bed sheets

Leopard Executive Twin

  • Sleeps 2
  • 2 Twin Beds

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About this property

Royal Safari Garden Resort & Convention

3.5-star Cisarua resort with 2 restaurants, connected to the convention center
Along with 2 restaurants, this resort has a water park (surcharge) and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club, and a coffee shop/cafe are onsite.
Royal Safari Garden Resort & Convention offers 320 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Cisarua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Guests can experience the thrill of a safari, and take advantage of a water park (surcharge). An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a water park (surcharge), Royal Safari Garden Resort & Convention features a waterslide and an outdoor pool. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 53820 square feet (5000 square meters) include conference space. This family-friendly resort also offers a children's pool, a terrace, and a complimentary children's club. Onsite self parking is complimentary.

Royal Safari Garden Resort & Convention has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Dsavana Resto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Sky Garden - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: IDR 138,000 for adults and IDR 78,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dsavana Resto
  • Sky Garden

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Horseback riding/rentals
  • Mini golf
  • Outdoor pool
  • Playground
  • Safari
  • Segway rentals/tours
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 53,820 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 138000 for adults and IDR 78000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Heating is not provided

We should mention

Pool access available from 8:00 AM to 5:00 PM
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Royal Safari Garden Resort Convention Cisarua
Royal Safari Garden Resort Convention
Royal Safari Garden Convention Cisarua
Royal Safari Garden Convention
Royal Safari Garn Convention
Royal Safari & Convention
Royal Safari Garden Resort & Convention Resort
Royal Safari Garden Resort & Convention Cisarua
Royal Safari Garden Resort & Convention Resort Cisarua

Royal Safari Garden Resort & Convention Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 4 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Bed and bathroom is too old
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Great hotel
Very nice We loved it
Stayed 3 nights in Aug 2018

6/10 Okay

Sherif, Maryland, USA

Liked: Staff & service
Good facility poorly maintained
The hotel had seen its glorious days. Physical facilities are poorly maintained. Restaurant is below par. Staff had no concern that everything was empty, and needs to be replenished. Internet is only at the lobby and restaurant.
Stayed 1 night in Nov 2017

4/10 Poor

Arief, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recomeded hotel room
4 stars hotel feels like 2 stars, I've got no balcony room, no good views, old style room interiors, bath room not comfort, beeakfast not good, animal show is ok, animal rodong is ok, old style game, sports facilities ok, old style pool for children only,

8/10 Good

Rinita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
more promo and discount please
Good hotel

10/10 Excellent

B Narendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😍😍😍
A great one stop hotel for family. Pelayanan perfect from the beginning till the end. Receptionist atas nama Alya sangat perfect dan mengerti pekerjaannya dengan baik, pengetahuan mengenai brand sangat excellent, Breakfast staff Mbak Ellisah, sangat attentive dan tau dengan baik guestnya yang menginap lebih dari 1 malam. fasilitas yang sangat terjaga dengan baik dan makanan yang disajikan baik breakfast, stall tenant ataupun room service dengan rasa yang sangat baik. definitely will be back for another staycation
Stayed 2 nights in Dec 2024

10/10 Excellent

Agus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Jie Khie

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leopard room
Menyenangkan dan pasti kembali lagi
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
서비스가 없을무
예약) 호텔스닷컴에 올려진 호텔정보가 잘못되어 사진만 보고 예약했다가 도착하자마자 직원과 아규생겼습니다. 비교적 최근에 지어진 기린방으로 알고 예약했으나 하위등급인 레오파드룸을 주려고 하네요 아규끝에 기린방 받았지만 기다리는 내내 애는 울고 힘들었어요 객실) 2개 객실 모두 실내바닥이며 욕실바닥에 긴 머리카락.. 구석에 머리카락 덩어리 있는 정도.. 서비스) 도착 후 오후 4시 룸서비스 연결안됨, 프론트 연결안됨 객실내 타월 2장뿐이라 추가요청했더니 그대로 소식 두절.. 욕실 청소 다시 해달라 부탁한것도 알았다해놓고 오질않았네요 조식) 협소한 장소 빈약한 메뉴. 방번호 적고 한참 기다려 겨우들어갔습니다. 미고렝, 나시고렝, 치킨 등 특별할것없는 빈약한 메뉴 그대로임 부대시설) 새공원이 제법 크게 갖춰져있구요 세살아이가 매우 좋아할정도의 산책로, 작은 놀이기구시설 있습니다. 총평) 매우 별로 였으나 이 지역에 그나마 이정도의 호텔이 드물어서 기대치를 낮추고 한번쯤 방문해볼것을 권함...
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Pertama liat keren hotelnya sesuai dg harga tp pelayanan receptionist yg memberi kunci kamar yg masih berisi penghuni lain membuat saya langsung berpikir hotel ini standar. Setelah melihat fasilitas kamar pun sgt biasa dan dilengkapi sprei yg sobek sobek pinggirannya hehe. Belum lg wahana/fasilitas didalamnya harus bayar spt mobil wara wiri yg digunakan utk mengelilingi hotel&Permainan anak2. Mohon ditingkatkan pelayanan serta fasilitas hotel sesuai dg bintangnya.
Stayed 1 night in Sep 2018

10/10 Excellent

sri bimo adhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satu dari sedikit hotel terbaik utk liburan keluarga di daerah Puncak. Bahkan rasanya hanya sedikit hotel di Indonesia yg menyelenggarakan atraksi2 hiburan keluarga. Hebatnya mayoritas atraksinya gratis. Totally worth the value
Stayed 1 night in Aug 2018

4/10 Poor

Alpen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sedang renovasi
Hotelnya sedang renovasi. suasana juga sepi pengunjng, jd agak sunyi
Stayed 3 nights in Aug 2018

8/10 Good

Mohammad

Untuk setaraf hotel bintang 4 RSGH pelayanannya kurang maksimal. Bantal dikamar hanya disediakan 2, yang mana biasanya hotel menyediakan 4 bantal. Dan bantal sangat tipis, tidak tersedia hair dryer dan juga sisir dikamar mandi. Kebersihan toilet kurang, kami bermalam di kamar Leopard. Fasilitas untuk anak2 Oke, Breakfast di Hotel ini lumayan Lengkap dan Enak. Thx

8/10 Good

reza, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, bad expedia
i book breakfast included. but expedia cannit confirm to the hotel that it include breakfast. please cek when booking with expedia, the web page and the actual might be different
Stayed 1 night in Feb 2018

6/10 Okay

Ali

Liked: Property conditions & facilities, room comfort
مقبول
المنتجع مقبول ، ولكن يجب أن يكون طلبك في الاستقبال او في حال الحجز في قسم الزرافة ( فقط ) أم الاقسام الأخرى غير مؤهلة للسكن ، الفطور مقبول ومتنوع
Stayed 1 night in Aug 2017

10/10 Excellent

Budi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liburan Keluarga
Lokasi sangat strategis tidak terlalu sulit dijangkau, sangat aman dan nyaman untuk berlibur bersama keluarga, area hotel yang sangat luas dengan beragam permainan sehingga tidak membosankan dan tidak perlu susah harus keluar menikmati hiburan, keramahan pelayanan sangat baik, secara keseluruhan semua diatas rata-rata, berharap bisa kembali berlibur di royal safari garden bersama keluarga
Stayed 1 night in Jun 2017

8/10 Good

Hardy, jakarta

Liked: Staff & service, property conditions & facilities, room comfort
Hotel dengan Lokasi strategis
Fasilitas hotel yg bagus dan lengkap dengan sarana bermain anak. Sayangnya sesang renovasi.

8/10 Good

Asmin, Bekasi

Liked: Staff & service
Tempat Yang Menyenangkan Buat keluarga dengan anak
Cukup Menyenangkan, karena lokasi hotel sangat strategis dan gampang cari makan. dekat dengan Pizza Hut, tinggal nyeberang jalan depan hotel. Kanan kiri hotel ada minimarket alfamart maupun indomaret. seberang hotel juga byk yg jualan buah dan makanan.