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City Express by Marriott Ciudad del Carmen

3.0 star property

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Photo gallery for City Express by Marriott Ciudad del Carmen

Exterior
Free daily full breakfast
Lobby
Reception
Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Gym
  • Laundry
  • Housekeeping
$54
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Av. Juarez 1 Col. Justo Sierra., Ciudad del Carmen, CAM, 24114
  • Place, Domo del Mar Convention Center
    ‪8 min walk‬
  • Place, Carmen XXI Convention Center
    ‪10 min walk‬
  • Place, Norte Beach
    ‪15 min walk‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds

Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

City Express by Marriott Ciudad del Carmen

3-star Ciudad del Carmen hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
City Express by Marriott Ciudad del Carmen offers 129 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
This Ciudad del Carmen hotel has its very own private beach. City Express by Marriott Ciudad del Carmen features an outdoor pool and a fitness center. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. An area shuttle within 10 km and a shuttle from the hotel to the airport (available on request) are complimentary for guests. Onsite uncovered self parking is complimentary.

City Express by Marriott Ciudad del Carmen is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free airport drop-off shuttle from 7:00 AM to 2:00 PM on request
  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 8:00 PM

Property is also known as

City Express Ciudad Carmen
City Express Ciudad Carmen Ciudad del Carmen
City Express Ciudad Carmen Hotel
City Express Ciudad Carmen Hotel Ciudad del Carmen
City Express Ciudad del Carmen
City Express by Marriott Ciudad del Carmen Hotel
City Express by Marriott Ciudad del Carmen Ciudad del Carmen

City Express by Marriott Ciudad del Carmen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 277 out of 560 reviews
Rating 8 - Good. 155 out of 560 reviews
Rating 6 - Okay. 75 out of 560 reviews
Rating 4 - Poor. 29 out of 560 reviews
Rating 2 - Terrible. 24 out of 560 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

jose

Liked: Amenities
Very good staff . Desk was very helpful at check in . Room attendant and breakfast staff very attentive. Room was good size with good ac unit . Pool was a welcome relief in the hot and humid weather . Area around was very inviting and able to catch a super cheap bus to the downtown area . Ps . Your hotel sign at the front of the building did not turn in at night . PSs although they advertise as a free shuttle to airport they actually can not enter airport property. Just be honest in advertisement .
Stayed 3 nights in Aug 2025

6/10 Okay

Sara

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel needs some renovations, its kind of old.

6/10 Okay

Eugenio

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Muy mal el check in

El hotel y ubicación muy bien pero el check in tarda mucho para que te den la habitación de hecho se las daban primero a clientes que llegaron después de nosotros, espere 40min y no me la daban tuve q salir y regresar más tarde porque me aburrí de esperar
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Good location - nice breakfast

Functional hotel in a great location, with good breakfast, friendly staff, parking and near the restaurants on the Malecon. The room was fairly small, but good air - conditioning.
Stayed 1 night in Apr 2025

10/10 Excellent

E.L., Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet and clean.
Stayed 1 night in Mar 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tobias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tobias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

2/10 Terrible

Trent, Kelowna

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left early waiting on refund
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Stayed 5 nights in Jul 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio
Stayed 1 night in May 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, so convenient next to the beach and close to malecón
Stayed 2 nights in Apr 2024

4/10 Poor

Ma Estela

Traveled with partner
Disliked: Cleanliness
Olor a drenaje en el baño Los muebles sucios y el mueble de lavabo también El escritorio tenía manchas de refresco
Stayed 1 night in Mar 2024

10/10 Excellent

Ever

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for such affordable price!! Next to the beach, highly recommended!!
Stayed 1 night in Jan 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estamos agradecidos, todo bien, Desayuno excelente y los te y el café muy sabroso . Podrían renovar algunas toallas.
Stayed 5 nights in Aug 2023

6/10 Okay

Luis Alejandro

Stayed 1 night in May 2023

10/10 Excellent

Joaquin E.

Liked: Cleanliness, staff & service, property conditions & facilities
Works for the price
Stayed 2 nights in May 2023

10/10 Excellent

Marc

Stayed 4 nights in Feb 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel on the malecon. Walking distance to an abundance of food trucks and restaurants. Beautiful ocean views. Great breakfast. Only negative was that the windows in the room do not open so the air often felt stale.
Stayed 7 nights in Jan 2022

10/10 Excellent

Fernando

Stayed 1 night in Jan 2022

8/10 Good

José, Emiliano Zapata

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and friendly hotel. More than I expected considering the price.
Stayed 1 night in Jan 2022

8/10 Good

Rock

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay staff very friendly, room was clean and comfortable bed. Was a one night stop.
Stayed 1 night in Nov 2021

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool Cuidad Del Carmen

Nice hotel very convenient for beach restaurants
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 1 night in Apr 2021