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Hampton Inn by Hilton Ciudad del Carmen Campeche

3.0 star property

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Photo gallery for Hampton Inn by Hilton Ciudad del Carmen Campeche

Outdoor pool
Exterior
2 bars/lounges, poolside bar
Restaurant
Two queens | In-room safe, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Gym
  • Laundry

Explore the area

Map
Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen, CAM, 24157
  • Norte Beach
    ‪7 min drive‬
  • El Zacatal Bridge
    ‪7 min drive‬
  • Our Lady of Carmen Church
    ‪8 min drive‬
  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪12 min drive‬

Room options

View all photos for Queen studio shower only

Flat-screen TV

Queen studio shower only

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Two queens

Two queens | In-room safe, blackout drapes, iron/ironing board

Two queens

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Flat-screen TV

Room, 1 Queen Bed, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen bed

In-room safe, blackout drapes, iron/ironing board

Queen bed

  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen studio suite

Flat-screen TV

Queen studio suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Reception

Courtyard by Marriott Ciudad del Carmen Campeche

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, (1001)
The price is $67
per night
$79 total
includes taxes & fees
Apr 5 - Apr 6
Courtyard by Marriott Ciudad del Carmen Campeche

About this property

Hampton Inn by Hilton Ciudad del Carmen Campeche

3-star Ciudad del Carmen hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Hampton Inn by Hilton Ciudad del Carmen Campeche offers 120 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Ciudad del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hampton Inn by Hilton Ciudad del Carmen Campeche features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 17168 square feet (1595 square meters) include a conference center. This Ciudad del Carmen hotel also offers a library, a terrace, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Hampton Inn by Hilton Ciudad del Carmen Campeche is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hampton Inn by Hilton Ciudad del Carmen Campeche has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,168 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Ciudad Carmen Campeche
Hampton Inn Hilton Ciudad Carmen Campeche Ciudad del Carmen
Hampton Inn Hilton Ciudad Carmen Campeche Hotel
Hampton Hilton Ciudad Carmen
Hampton Inn by Hilton Ciudad del Carmen Campeche Hotel

Hampton Inn by Hilton Ciudad del Carmen Campeche Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 416 reviews
Rating 8 - Good. 122 out of 416 reviews
Rating 6 - Okay. 42 out of 416 reviews
Rating 4 - Poor. 22 out of 416 reviews
Rating 2 - Terrible. 18 out of 416 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

FERNANDO ESTRADA

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Nada que ver con la marca Hampton... descuidado, puerta de baño dificil de cerrar, faltaron toallas, sucio. Para ser un hotel de paso, para viajeros, nos toco la posada de empleados. Nuestro cuarto estaba a 10 mts de la fiesta. El ruido era insoportable y debiamos descansar para continuar nuestro viaje. Mal mal para Hampton. Debieron hacerlo en otra parte del hotel. Varios huespedes del piso 1 nos quejamos.
Stayed 1 night in Dec 2024

8/10 Good

Anton

Stayed 2 nights in Sep 2024

6/10 Okay

Jorge

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We went to the breakfast area before 8 am and the dining area was a mess. I picked up a cup to dispense coffee, the cup was dirty with stains. There were a lot of dirty dishes on the counter from previous guests that the hotel staff had not picked up since who knows when and there were not enough choices of food, pretty much run out of eggs and pastries. I requested the receptionist to talk to the general manager to complain about the situation, she said that the managers was going to come over to my table or call my room, none of those happened, manager was not brave to face the situation. At check out the receptionist apologised for the situation but no word from management.
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Jun 2024

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-room WiFi is a joke
Out of a two week stay, the in-room WiFi worked less than 1/2 of that. The staff seemed quite unconcerned. The WiFi on my plane rides to and from had better overall reception and uptime.
Stayed 13 nights in Apr 2024

8/10 Good

Shane Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking could use some improvement.
Stayed 12 nights in Jan 2024

10/10 Excellent

Hope

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very attractive and was able to accommodate my group, which varied from three rooms for part of the stay to seven rooms for two nights. I really appreciated the free breakfast, too. My only suggestion would be to place a hair dryer in the room where I stayed, if possible. I think most travelers expect a hair dryer at Hampton Inns.
Stayed 1 night in Feb 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ariadna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything ok but the staff needs to be more kind
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Stayed 2 nights in Feb 2023

2/10 Terrible

Scott

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet wasn’t working the shower didn’t work properly I tried to fix myself. All these thing just didn’t happen they been that way for a while
Stayed 1 night in Jun 2022

4/10 Poor

Bonnie

Stayed 1 night in May 2022

4/10 Poor

ROBERTO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The shower is not in a good condition , also there is a guy who is trying to open the doors of the rooms without knocking the door
Stayed 3 nights in Dec 2021

10/10 Excellent

adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Nov 2021

10/10 Excellent

Roger Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Very nice hotel. Reception employee could use more training, not welcoming at check in.Everything else, great staff at breakfast area and the room cleaning lady.
Stayed 1 night in Aug 2021

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in town.
This is an excellent option when needing to go through Ciudad Del Carmen. I like the convenience in location and nearby restaurants and amenities.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms, nice area, gym and on site parking
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
......................................................................................….good location
Stayed 1 night in Jan 2020

10/10 Excellent

Roderick, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
………...........................….good location for business.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the rooms were very nice. We had a very nice stay.
Stayed 1 night in Jan 2020

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed there 4/5 times and the staff are really good. Hotel rooms also. Usual complaint that nearly all of the tv channels are in Spanish. There have a very flexible approach to breakfast which shud be good but the quality of the food is poor. Its only a small thing but they serve the scrambled eggs at 05,55 in a hugh plate and they are almost inedible by 0630. They should learn to bring out more smaller servings.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of this hotel is very good for business,
Stayed 2 nights in Oct 2019