*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed on Monday:
- Outdoor pool
Property Features
Porto Real features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This Ciudad del Carmen hotel also offers tour/ticket assistance, a garden, and concierge services.
Porto Real has designated areas for smoking.
- Safe-deposit box at front desk
- Proposal/romance packages available
- Wheelchair accessible – no
- Number of outdoor pools - 1
- Designated smoking areas (fines apply)
- Fitness facilities
- Concierge services
- Designated smoking areas
- Laundry facilities
- Tours/ticket assistance
- Total number of rooms - 25
- Dry cleaning/laundry service
- Free WiFi
- Garden
- Food and water bowls
- Off-street parking
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Kitchenette
- Laundry facilities
- Separate dining area
- Full-sized refrigerator/freezer
- Refrigerator
Room Amenities
Porto Real offers 25 air-conditioned accommodations with irons/ironing boards. Each accommodation is individually furnished and decorated. Kitchenettes offer full-sized refrigerators/freezers, separate dining areas, cookware/dishes/utensils, and dishwashers. Bathrooms include showers. This Ciudad del Carmen hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Iron/ironing board
- Kitchenette
- Cookware, dishware, and utensils
- Shower only
- Separate dining area
- Dishwasher
- Full-sized refrigerator/freezer
- Cable TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 32
- TV size measurement: inch
- Housekeeping (surcharge)
- Towels provided
- Number of bathrooms - 1
- Number of beds 2
- Griddle
- Soap
- Shampoo
- Toilet paper
- Local maps
- Window screens
- Electrical adapters/chargers
- Wardrobe or closet
- Toothbrush and toothpaste not available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Pet deposit: MXN 1000 per stay
- Pet fee: MXN 100 per pet, per day
- Service animals are exempt from fees
- Laundry fee: MXN 0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 1:00 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Pets cannot be left unattended
Contactless check-out is available
Mobile key entry is not available
No front desk
Guests must register online prior to arrival
Host will greet you
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Smoke detector
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 100 per pet, per day, plus a deposit of MXN 1000 per stay
- Dogs and cats only
- 3 total pets
- Pets cannot be left unattended
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Porto Real Hotel
- Porto Real Ciudad del Carmen
- Porto Real Hotel Ciudad del Carmen
Hotel Reviews
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