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Ciudad Fernández Vacation Packages

On the positive: The person who took care of us and welcomed us to the hotel was helpful and courteous. On the negative: The bed was horrible, the pillows smelled, the one sofa in the room was old and stained, the shower curtain was moldy, the parking area is only for small cars, no AC, so the window was open with no big screen so we had a copy but buzzing in our ears during the night. This is a one night and never again!

The attention was very well

Great place we love it everything wasclose and nicely

Disappointing stay — in urgent need of maintenance and updates While the room was quite spacious and most of the staff were friendly, the overall experience fell short. The property feels dated and neglected rather than simply historic. One of the front desk receptionists was noticeably rude, which set a poor, unprofessional tone for the stay. Inside the room, the furniture showed heavy wear and tear; the desk surface was bumpy and deteriorated, and the chair was well past its prime. Although the room included a jacuzzi, it didn't look clean enough to comfortably use. Overall, the hotel lacks proper upkeep, giving the impression that management has disinvested in the guest experience. It is in serious need of a thorough deep clean and a modern renovation.

Es uno de los hoteles más bonitos que he visto en México. Es toda una experiencia increíble que hay que vivir si o si en San Luis Potosí. La decoración, los colores y la atención fue sensacional.