Consul Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Consul Suites

Terrace/patio
Terrace/patio
Suite Double | Living area | 32-inch Smart TV with cable channels, TV, Netflix
Single Suite | Soundproofing, iron/ironing board, free WiFi
Suite Double | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Fuente de Eros 4635, Jardines del Lago, Ciudad Juárez, CHIH, 32616
  • Plaza Las Misiones
    12 min walk
  • Star Medica Hospital Ciudad Juarez2
    15 min walk
  • American Consulate
    20 min walk
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    14 min drive

Room options

Suite Double

  • Sleeps 4
  • 2 Double Beds

Single Suite

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Consul Suites

Ciudad Juárez hotel with coffee shop/cafe
Along with an outdoor pool, this smoke-free hotel has a coffee shop/cafe and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Consul Suites offers 12 accommodations with complimentary bottled water and complimentary toiletries. 32-inch Smart televisions come with cable channels, first-run movies, and pay movies.

Bathrooms include showers. This Ciudad Juárez hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Ciudad Juárez hotel also offers an outdoor pool, a terrace, and a garden. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in December 2022.

Consul Suites is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 100.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 100.00 per night
  • Bed sheets fee: MXN 500.00 per bed, per stay (or guests may bring their own)
  • Equipment fee: MXN 300.00 per stay
  • Towels fee: MXN 200.00 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Consul Suites Hotel Ciudad Juarez
Consul Suites Ciudad Juarez
Consul Suites Hotel
Consul Suites Ciudad Juárez
Consul Suites Hotel Ciudad Juárez

Consul Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 10 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 12 out of 30 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

John, El Paso, TX

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend this hotel or Expedia to anyone when it comes to booking a hotel.
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Ive used them before and was pleasently satisfied.
Stayed 2 nights in Aug 2020

2/10 Terrible

Charles, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is really bad quality in this property. I don't recommend stay there
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 6 nights in Dec 2019

8/10 Good

Ashley, Alabama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Felt very safe but had to get someone to open the gate every time I wanted to leave or come back on the property. Mini fridge in room but needs a microwave. Hot water. Took out garbage and made bed when requested but never changed out towel or cleaned while I was out without asking.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jul 2019

10/10 Excellent

Blanca Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 9 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room available
It sucks that you book and then there is no room when you get to the hotel Speaks poorly about Expedia
Stayed 1 night in Feb 2018

6/10 Okay

migue, Texas

Liked: Staff & service
Under development
Neighborhood is under development you can see Macdonald’s from there but municipalities need to work on roads leading to the place, price is not expensive but you will get what you pay for. Friendly staff but seems like they exagerate safety at their gate.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful!!!
Had a good experience at this hotel. We felt safe staying here and the room was comfortable it had enough space. They took us to were we needed to go. I would choose consul suites again if i would to come back. I definately recommend this place to everyone!!!
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good
Its was close to we were going and best experinces..
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Online Reservations
Made my reservesation online morning of my arrival day. I get to the hotel just find out they are completely booked don't understand how this happens we you advertise there are rooms available. Need my money returned!!
Stayed 1 night in Jan 2018

10/10 Excellent

marcos, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made my stay.
They took me too all my appointments, and helped me with everything I needed.
Stayed 6 nights in Jan 2018

8/10 Good

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

Manny, Yonkers NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Nice experience. If I have to come back I'll be choose Consul Suites.
Stayed 5 nights in Sep 2017

2/10 Terrible

Verified traveler

Lost
Directions led me to a deademd in juarez
Stayed 1 night in Sep 2017

2/10 Terrible

Baruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

4/10 Poor

Andrea K.

Disliked: Cleanliness, staff & service, property conditions & facilities
my opinons for others
not good at all. there was no cleaning everyday like they told me and, you have to pay an extra 200 pesos to get the tv remote control and there is no refridgearator in the room. I would not go back to this hotel. I would not reccomend it.
Stayed 8 nights in Aug 2017

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomiendo
Pésimo servicio, muy mala experiencia, no hay agua caliente, te hacen cobros extras y no te dicen de que son, Zona muy fea y poco segura
Stayed 4 nights in Mar 2020

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
fue una estadia maravillosa me queria quedar viviendo alli
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Son muy irresponsables no lo recomiendo a nadie No respetan las reservaciones
Stayed 1 night in Apr 2019

6/10 Okay

pilar alvaro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
inconvenientes con la reservación pero la calidez humana de las personas que etienden me convenció de un plan alternativo pero incómodo por tener que cambiar de habitación al segundo día
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

GUADALUPE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019