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Four Points by Sheraton Ciudad Juárez

3.5 star property

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Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Lobby
Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Breakfast available
$128
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Paso del Norte International Bridge
    ‪6 min drive‬
  • Place, American Consulate
    ‪9 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

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About this property

Four Points by Sheraton Ciudad Juárez

3.5-star Ciudad Juárez hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Four Points by Sheraton Ciudad Juárez features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

A business center is on site at this 3.5-star property. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. A shuttle from the hotel to the airport is complimentary to guests (available on request). Complimentary self parking is available on site.

Four Points by Sheraton Ciudad Juárez is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Sardinero - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Reviews

Four Points by Sheraton Ciudad Juárez Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 355 out of 511 reviews
Rating 8 - Good. 74 out of 511 reviews
Rating 6 - Okay. 38 out of 511 reviews
Rating 4 - Poor. 21 out of 511 reviews
Rating 2 - Terrible. 23 out of 511 reviews

Reviews

8/10 Good

Armando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff really friendly and helpful...great room service Did not like that there were several prostitutes around the halls and my 3 year old kid was looking at them !!!
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

10/10 Excellent

Amalia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very kind the front desk, I like the parking underground, very safe system, the attached steakhouse , good and perfectly grilled, the room clean and big, so nice overall, highly recommended.
Stayed 1 night in Jul 2025

10/10 Excellent

Lluvia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love stay in this property always a Have a good experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que estoy en està propiedad y de verdad, me encanta. La recomiendo ampliamente. Es un Lugar muy limpio, muy serviciales sis empleados y sobre Todo. Un Lugar muy seguro...
Stayed 2 nights in Jun 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Carlyne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

MIGUEL

Stayed 1 night in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Juan

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Safety concerns.
Stayed 1 night in May 2025

10/10 Excellent

Lluvia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I recommend the hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ramon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception was not great needs better customer service was not to impressed with treatment from staff
Stayed 1 night in Jun 2025

4/10 Poor

Ramon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Customer service at front desk not friendly at all will consider staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Luz, El Paso

Stayed 1 night in May 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in May 2025

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent location with all services
Stayed 4 nights in May 2025

2/10 Terrible

Angelica

Stayed 1 night in May 2025

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
It's a beautiful hotel with some shortcomings. First, the water was barely warm. I reported this to the desk and tney told me tontuen the handle to the left. Thanks a lot dor for that. Second, there was no hair dryer in tbe room. I called the desk and tney said they would send one right up. Ten minutes later, i went to the desk to get one and was told i they had taken it to he mmust have missed him
Stayed 1 night in May 2025

10/10 Excellent

ROSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in May 2025

10/10 Excellent

Jesus, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in May 2025

10/10 Excellent

Susana

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

To expensive for whats really there

Stayed 1 night in May 2025