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Gamma Ciudad Juarez

3.5 star property

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Photo gallery for Gamma Ciudad Juarez

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Terrace/patio
Deluxe Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Lincoln No. 722 Zona Pronaf, Ciudad Juárez, CHIH, 32315
  • Plaza de las Americas
    ‪3 min walk‬
  • Paso del Norte Cultural Center
    ‪13 min walk‬
  • Estadio 20 de Noviembre
    ‪17 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Gamma Ciudad Juarez

3.5-star hotel in Zona Pronaf
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Gamma Ciudad Juarez offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations are furnished with king sofa beds. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Gamma Ciudad Juarez features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 16490 square feet (1532 square meters) include a conference center. This Colonial hotel also offers a terrace, multilingual staff, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in July 2022.

Gamma Ciudad Juarez is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Restaurante y bar - Overlooking the pool and garden, this buffet restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 265 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante y bar

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (16,490 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 990 per pet, per night, plus a deposit of MXN 3500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 265 for adults and MXN 180 for children
  • Pet deposit: MXN 3500 per stay
  • Pet fee: MXN 990 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gamma Ciudad Juarez Hotel
Best Western Plus Plaza Juarez Ciudad Juarez
Best Western Plus Plaza Juarez Hotel
Best Western Plus Plaza Juarez Hotel Ciudad Juarez
Hotel Plaza Juarez Ciudad Juarez
Hotel Plaza Juarez
Plaza Juarez Ciudad Juarez
Plaza Juarez
Ramada Ciudad Juarez Hotel Ciudad Juarez
Gamma Hotel
Gamma Ciudad Juarez Hotel
Gamma Ciudad Juarez Ciudad Juárez
Gamma Ciudad Juarez Hotel Ciudad Juárez

Gamma Ciudad Juarez Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 960 reviews
Rating 8 - Good. 250 out of 960 reviews
Rating 6 - Okay. 98 out of 960 reviews
Rating 4 - Poor. 45 out of 960 reviews
Rating 2 - Terrible. 48 out of 960 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Staff & service
No lo recomiendo pueden encontrar mejores hoteles por calidad precio. Mucho ruido el clima en las habitaciones. A veces prefieres tener calor que escuchar el ruido del clima toda la noche.
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias!
Stayed 1 night in Nov 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good
Stayed 4 nights in Oct 2024

10/10 Excellent

peter

Stayed 1 night in Oct 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Traveled with family
Liked: Property conditions & facilities, room comfort
It was very nice. But our whole time there we had to take cold showers. Called the front desk more than 3 time. Room service was called several time. Its a really nice place, but they need to be a little more attentive. Rooms were pretty clean but could do better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arisbeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean great customer service, will definitely recommend and come back !
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to add a little more products to the room. More towels, toilet paper, tissue, etc.
Stayed 1 night in Oct 2024

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very clean rooms, only needs to improve the customer services at front desk ...rude when help is need it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay the staff is amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, close to the border. Fast and easy access to the bridge. Pretty good restaurants around the area
Stayed 1 night in Oct 2024

8/10 Good

Enterprise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leonardo

Stayed 1 night in Sep 2024

10/10 Excellent

Montserrat

Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and very nice place. We got a room in the back one of that had the storage and work supplies but over all great stay. They lock up where cars are parked and walking distance to grocery store and resturants.
Stayed 1 night in Aug 2024

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean, rooms are really spacious. We hang out by the pool mostly and we had a great time.
Stayed 1 night in Aug 2024

6/10 Okay

LG

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024