Holiday Inn Ciudad Juarez by IHG

3.5 star property

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Photo gallery for Holiday Inn Ciudad Juarez by IHG

Pool
Front of property - evening/night
Lobby sitting area
Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes
Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪19 min walk‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 334 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • 413 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 641 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Ciudad Juarez by IHG

3.5-star Ciudad Juárez hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Ciudad Juarez by IHG offers 196 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 2088 square feet (194 square meters) include a conference center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Holiday Inn Ciudad Juarez by IHG is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A restaurant

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (2,088 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 982 reviews
Rating 8 - Good. 165 out of 982 reviews
Rating 6 - Okay. 52 out of 982 reviews
Rating 4 - Poor. 23 out of 982 reviews
Rating 2 - Terrible. 30 out of 982 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Gregorio

Liked: Cleanliness
Disliked: Staff & service

App and hotel dont communicate well

I always book this hotel through the app and had never had issues until today. I booked the room with two beds and paid for two breakfasts. Once I checked in I was told that the reservation was only for one person. I had to show them screenshots in order for them to validate them. I was told that because I chose to use a third party app they were having complications. I still only got a one bed instead of two. Which I decided to let it go and not make it a big deal but was disappointed because maybe I shouldn’t book anymore with the app.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 2 nights in Feb 2025

8/10 Good

Jasmery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff.
Stayed 1 night in Feb 2025

6/10 Okay

Kristian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buen detalle, me sacó una sonrisa!! Habitacion 242!! Gracias por su amabilidad.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Stayed 2 nights in Feb 2025

6/10 Okay

alejandra

Liked: Cleanliness, staff & service, room comfort
Nice hotel but air conditioning was not working and also the bar at the hotel is permanently closed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Stayed 3 nights in Feb 2025

2/10 Terrible

Jose

Stayed 6 nights in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in restaurant and check in are awesome!
Stayed 1 night in Jan 2025

8/10 Good

cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good no issues , rooms were nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y muy cómodas las camas.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

JINTAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Josue

Stayed 6 nights in Jan 2025

10/10 Excellent

Raul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great love it 5 stars
Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2025

10/10 Excellent

Artemio

Stayed 1 night in Dec 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good overall.

Friendly personal and very good for the price. Breakfast is really good. Good parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Norberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Dec 2024

4/10 Poor

MANUELA

Stayed 1 night in Dec 2024

8/10 Good

Blanca

Business traveler, Traveled with partner
Liked: Property conditions & facilities
“””
Stayed 1 night in Dec 2024