Holiday Inn Ciudad Juarez, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Ciudad Juarez, an IHG Hotel

Pool
Exterior
Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Front of property - evening/night
Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    3 min walk
  • Barbacoa "El Guero de los 4 Vientos
    3 min walk
  • Ciudad Juarez Bus Station
    20 min walk
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    14 min drive

Room options

Standard Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 334 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Accessible

  • 413 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 641 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Ciudad Juarez, an IHG Hotel

3.5-star Ciudad Juárez hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Ciudad Juarez, an IHG Hotel offers 196 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 2088 square feet (194 square meters) include a conference center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Holiday Inn Ciudad Juarez, an IHG Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A restaurant

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (2,088 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Sunday and Saturday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 878 reviews" "
Rating 8 - Good. 151 out of 878 reviews" "
Rating 6 - Okay. 46 out of 878 reviews" "
Rating 4 - Poor. 20 out of 878 reviews" "
Rating 2 - Terrible. 29 out of 878 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abel

Stayed 1 night in Aug 2024

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Son muy amables en el servicio del restaurante! Los cuartos muy cómodos!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Erika, Deer Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal es excelente. Me gusta el ambiente familiar que ellos ofrecen y siempre nos hacen sentir en casa. La comida es excelente a cualquier hora del día.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alma R

We love
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Traveled with family and small children
I feel safe staying here. It’s clean and modern hotel. The front staff need to improve we were not greeted by anyone they were not courteous during check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Petronilo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Great customer service
Stayed 1 night in Aug 2024

10/10 Excellent

olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Erika, Deer Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el personal y limpias las habitaciones y además seguras a la hora de conducirte a tu habitación.
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 5 nights in Aug 2024

10/10 Excellent

Emilie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. It was safe the staff was friendly the place was clean. It was near shopping mall and any store you may need including grocery store at walking distance. Also family friendly which is a big plus for me 👍
Stayed 2 nights in Aug 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property!!
Stayed 1 night in Aug 2024

10/10 Excellent

Guadalupe

Stayed 2 nights in Jul 2024

8/10 Good

Alia

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful and comfortable hotel. Everything is updated and modern, except the noisy air conditioners in the rooms, which unfortunately made it difficult to relax peacefully. A good split air system with a peaceful streamlined sound would be a tremendous improvement to this property. That is the only problem with this hotel in my opinion. Otherwise, it would be EXCELLENT.
Stayed 2 nights in Aug 2024

6/10 Okay

Edgar

Traveled with family
The smell on the room it was kind a bad I think it’s the carpet
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024