Hotel Lucerna Ciudad Juarez features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Hotel Lucerna Ciudad Juarez has designated areas for smoking.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.
Credit card pre-authorization
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Gap period enforced between guest stays - 48 hours
Pool access available from 9:00 AM to 10:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.