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Hotel Lucerna Ciudad Juarez

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Terrace/patio
Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Bar (on property)
Outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Air conditioning
  • Room service

Explore the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Plaza de las Americas
    8 min walk
  • Estadio 20 de Noviembre
    16 min walk
  • Paso del Norte Cultural Center
    17 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    26 min drive

Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Lucerna Select, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Lucerna Ciudad Juarez

4.5-star Ciudad Juárez hotel steps from Hospital de la Mujer
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Lucerna Ciudad Juarez features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room. This luxury hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Hotel Lucerna Ciudad Juarez has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 589 out of 1047 reviews" "
Rating 8 - Good. 161 out of 1047 reviews" "
Rating 6 - Okay. 116 out of 1047 reviews" "
Rating 4 - Poor. 86 out of 1047 reviews" "
Rating 2 - Terrible. 95 out of 1047 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was grwat and respectful
Stayed 1 night in Jul 2024

8/10 Good

Luis

Traveled with group
Liked: Staff & service, room comfort
Juarez Visit
Staff was friendly at all times. Specially bar and food court personnel. the room entry key kept failing and had to be re-programmed. Shower and bathtub not in good shape. Bed was comfortable, but need to invest in pillows.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and respectful
Stayed 1 night in Aug 2024

8/10 Good

Luis

Traveled with group
Liked: Staff & service, room comfort
Juarez 8/13-8/17
Staff was friendly at all times. Specially bar and food court personnel. the room entry key kept failing and had to be re-programmed. Shower and bathtub not in good shape. Bed was comfortable, but need to invest in pillows.
Stayed 4 nights in Aug 2024

4/10 Poor

Gonzalo

Stayed 1 night in Jun 2024

4/10 Poor

Gonzalo

Traveled with family
Disliked: Cleanliness, staff & service
Súper sucio el hotel
El hotel huele súper mal , las alfombras súper sucias , Falta de mantenimiento en el cuarto .
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Aldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

8/10 Good

Dalilah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

enrique

Liked: Staff & service
pool need some more help need cleaner and price was to High is better from the fiesta
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Pool was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible hotel is very clean if you have something you need very fast to accommodate. Excellent hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. The ac could use improvement.
Stayed 1 night in Jul 2024

6/10 Okay

gilbert

Disliked: Staff & service
Its in a good area with easy access to restaurants and casino. I ordered a cople of beers but its very expensive plus they automatically charge you the tip for room service .
Stayed 1 night in Jul 2024

2/10 Terrible

Martha, Aurora

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need remodel, rapid decline from the last time I stayed at this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

ADRIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place
Good hotel in a good location. Could use some maintenance but a good place overall.
Stayed 1 night in Jun 2024