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Hotel Santa Fe

3.0 star property

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Photo gallery for Hotel Santa Fe

Front of property - evening/night
Exterior
Single Room | Hypo-allergenic bedding, desk, laptop workspace, bed sheets
Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Ciudad Juárez, CHIH, 32000
  • Cathedral of Our Lady of Guadalupe
    ‪10 min walk‬
  • Paso del Norte International Bridge
    ‪10 min walk‬
  • American Consulate
    ‪12 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (2060)
$99 nightly
The price is $99 total
includes taxes & fees
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About this property

Hotel Santa Fe

3-star hotel in Centro
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Other amenities include a coffee shop/cafe, a children's pool, and concierge services.
Hotel Santa Fe offers 67 accommodations with complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site.
Hotel Santa Fe features an indoor pool and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This Ciudad Juárez hotel also offers a terrace, karaoke, and concierge services.

Hotel Santa Fe has designated areas for smoking.

Hotel Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Karaoke

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from noon to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Fe Ciudad Juarez
Santa Fe Ciudad Juarez
Hotel Santa Fe Hotel
Hotel Santa Fe Ciudad Juárez
Hotel Santa Fe Hotel Ciudad Juárez

Hotel Santa Fe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 196 reviews
Rating 8 - Good. 50 out of 196 reviews
Rating 6 - Okay. 30 out of 196 reviews
Rating 4 - Poor. 18 out of 196 reviews
Rating 2 - Terrible. 18 out of 196 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

jon

Traveled with group, Business traveler
Liked: Cleanliness, staff & service

I recommend this hotel I will stay there again

The accommodations were clean and the service was outstanding
Stayed 1 night in Feb 2025

2/10 Terrible

Thania, Moab

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Paul, KEMAH

Stayed 1 night in Oct 2024

10/10 Excellent

Yanirys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin queja alguna, el personal muy atento y profesional.
Stayed 2 nights in Oct 2024

10/10 Excellent

carlina

Stayed 1 night in Sep 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruno

Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Stayed 1 night in Jul 2024

4/10 Poor

Aaron

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Habían cucarachas
Stayed 2 nights in Jul 2024

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy old night
Stayed 2 nights in May 2024

4/10 Poor

Adelphe

Stayed 1 night in Jun 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Maritza

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was ok good stay
Stayed 3 nights in Apr 2024

6/10 Okay

Joanna

Stayed 1 night in Jun 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

1st time here. Great place to stay, convenient for walking and shopping. Save the receipt for a free breakfast. Very nice and clean room.
Stayed 1 night in Nov 2022

10/10 Excellent

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

RICHARD

Stayed 1 night in Oct 2022

8/10 Good

JOAQUIN

Stayed 1 night in Sep 2022

10/10 Excellent

Gabriela

Stayed 1 night in Aug 2022

10/10 Excellent

Sonia

Stayed 1 night in May 2022

8/10 Good

Teddy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Super Slow Check-in

The check-in process took almost 20 minutes, and I was the only guest checking in. Something about the system and the credit card terminal. After waiting so long in the lobbying I was ready to cancel and stay at a different hotel. The guy at the front desk got upset with me when I was ready to cancel. He wanted to argue about it, a simple apologize from him would have been nice. I finally got checked in after a long wait. It would be nice if the front desk was probably trained on checking in Expedia reservations, and giving hospitable customer service.
Stayed 1 night in May 2022

2/10 Terrible

Mario

Thief

Me robaron unos mazapanes de mi bolsa y me dejaron su garra sucia junto a mis dulces. La que decidió robarme se apresuró tanto que se le olvidó su garra en el ropero.
Stayed 2 nights in May 2022

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in late from flight delay and room was filthy dirty smoke burns on table and bed sheet stains. Front desk not willing to credit of any days. Advertising through your company was a false attraction and already in process dispute the charges this hotel Santa Fe Ciudad Juarez should close down and no star at all. I will stay at a Farm with animals better than this motel not hotel. Thank you for your understanding. Thank
Stayed 3 nights in May 2022