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iStay Hotel Ciudad Juarez

3.5 star property

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Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Lobby
Exterior
Shower, hair dryer, towels
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym
$91
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Place, Paso del Norte International Bridge
    ‪4 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

iStay Hotel Ciudad Juarez

3.5-star Ciudad Juárez hotel, connected to a shopping center in Zona Pronaf
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
IStay Hotel Ciudad Juarez features an indoor pool and a fitness center. The hotel offers a restaurant. This 3.5-star property offers access to a business center.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

IStay Hotel Ciudad Juarez is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurante la Pergola - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante la Pergola

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Reviews

iStay Hotel Ciudad Juarez Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 704 out of 1136 reviews
Rating 8 - Good. 228 out of 1136 reviews
Rating 6 - Okay. 105 out of 1136 reviews
Rating 4 - Poor. 48 out of 1136 reviews
Rating 2 - Terrible. 51 out of 1136 reviews

Reviews

10/10 Excellent

Francisca

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Miguel

Liked: Amenities
Staff was very welcoming and professional. Room was clean and AC worked correctly.
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service
Great location service clean. Needs new curtains and some renovating but it's nice and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Surruge

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing, hotel staff was friendly. Will stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mariangel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Good location
Stayed 2 nights in Jun 2025

4/10 Poor

Alejandra

Traveled with family
Disliked: Property conditions & facilities
The air conditioner was not working properly. Pillows were hard and the bed were extremely slippery.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

6/10 Okay

Eliseo

Stayed 1 night in Jun 2025

4/10 Poor

victor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel not a Hotel.

This should be an advertised as a motel not a hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Stevany

Stayed 2 nights in Jun 2025

10/10 Excellent

Belem

Stayed 2 nights in Jun 2025

10/10 Excellent

Belem

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was average. Hotel was very comfortable. We had everything close by. Hotel breakfast was very good. We only struggled getting someone to clean and restock our room with towels and toilet paper.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valida Beth

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Delicious and complete breakfast. Excellent customer service. We will come back next yesr.
Stayed 3 nights in Jun 2025

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Luis

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Esmeralda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Jun 2025

10/10 Excellent

juan

Stayed 2 nights in Jun 2025

10/10 Excellent

Silbia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights and hotel felt secure and was clean. Included breakfast was our stay and that was delicious. Friendly staff and nice open area. Will stay again.
Stayed 3 nights in Jun 2025

6/10 Okay

Mayra

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Stayed 1 night in Jun 2025