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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Interior detail
Exterior
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
$106
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, blackout drapes, soundproofing

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(82 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, blackout drapes, soundproofing

Quadruple Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(88 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Urban Ciudad Juárez by US Consulate

Ciudad Juárez hotel close to Star Medica Hospital Ciudad Juarez2
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Krystal Urban Ciudad Juárez by US Consulate features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Krystal Urban Ciudad Juárez by US Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 620.12 for adults and MXN 620.12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 620.12 for adults and MXN 620.12 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Reviews

Krystal Urban Ciudad Juárez by US Consulate Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1233 out of 1832 reviews
Rating 8 - Good. 276 out of 1832 reviews
Rating 6 - Okay. 152 out of 1832 reviews
Rating 4 - Poor. 76 out of 1832 reviews
Rating 2 - Terrible. 95 out of 1832 reviews

Reviews

10/10 Excellent

Sheyla

Stayed 2 nights in Jul 2025

6/10 Okay

iliana

Traveled with partner
Property smelled the sewer, bathroom smelled like it. Bathroom was dirty and outdated.
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its a nice and calm 😌 hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Froyl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Excellent service and an extra spacious room.
Stayed 1 night in Jul 2025

8/10 Good

Raul Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta cómoda toda la experiencia, no es lo mejor pero está bien.
Stayed 1 night in Jul 2025

2/10 Terrible

Joana

Stayed 2 nights in Jul 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Javier

Stayed 4 nights in Jun 2025

2/10 Terrible

Daniel

Stayed 1 night in May 2025

8/10 Good

Elvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sarahy

Traveled with partner
Disliked: Property conditions & facilities
Pool was dirty and had very little sitting area
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Ana Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jonathan

Stayed 1 night in Jul 2025

8/10 Good

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our choice was very welcomed by the staff. Thank you all!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John Paul

Liked: Cleanliness, amenities
The lobby the check-in area nothing out of place. Everything is very neat.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Jun 2025

6/10 Okay

Veronica

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Recomendable, con restricciones

El hotel es comodo y bien ubicado, sus instalaciones viejas y sin mantenimiento. El extractor del baño generaba un ruido que era muy complicado mantener la luz encendida. El buffette y servicio de restaurante excelente!! Uno de los accesos al Hotel, cerrado definitivamente lo que dificulta salir facilmente.
Stayed 1 night in Jun 2025

10/10 Excellent

RAFAEL

Stayed 1 night in Jun 2025

4/10 Poor

Willie

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms spit with mucus on the walls restrooms were dirty as some one had used it feces on the toilet one one of the rooms 214 to be exact and linen and pillows did not smell like they were wash the other room AC was out although they did fix it took them over an hour. Breakfast was over price 21 dollars to be exact and food was cold
Stayed 2 nights in Jun 2025

10/10 Excellent

Karla

Stayed 1 night in Jun 2025