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Real Inn Ciudad Juárez by the USA Consulate

4.0 star property

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Photo gallery for Real Inn Ciudad Juárez by the USA Consulate

Outdoor banquet area
Suite Master | Premium bedding, in-room safe, desk, blackout drapes
Daily buffet breakfast (MXN 324 per person)
Lobby
Building design

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Place, Central Park
    ‪3 min walk‬
  • Place, Plaza Las Misiones
    ‪17 min walk‬
  • Place, American Consulate
    ‪2 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Dos Camas

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, blackout drapes

Deluxe King

7.8 out of 10
Good
(79 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite

7.6 out of 10
Good
(9 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Master

Suite Master | Premium bedding, in-room safe, desk, blackout drapes

Suite Master

8.6 out of 10
Excellent
(4 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Real Inn Ciudad Juárez by the USA Consulate

4-star Ciudad Juárez hotel close to American Consulate
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Real Inn Ciudad Juárez by the USA Consulate features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and laundry facilities. A complimentary area shuttle within 5 kilometers is available for guests. Onsite self parking is complimentary.

Real Inn Ciudad Juárez by the USA Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stock Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 324 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 324 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Real Inn Ciudad Juárez by the USA Consulate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 564 out of 1207 reviews
Rating 8 - Good. 231 out of 1207 reviews
Rating 6 - Okay. 159 out of 1207 reviews
Rating 4 - Poor. 103 out of 1207 reviews
Rating 2 - Terrible. 150 out of 1207 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jiajia

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
the worst hotel I ever had . the bed was dirty and the tower was broken . never go to this hotel .
Stayed 1 night in Oct 2025

8/10 Good

Victor A

Business traveler
Liked: Cleanliness
Well located near all you need
Stayed 2 nights in Oct 2025

8/10 Good

Alvaro

Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Stayed 1 night in Oct 2025

6/10 Okay

jaime

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Its outdated with terrible wall finishesi could get tge same service in a cheap american hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Building needs a facelift and they need new towels, pillows and bedding. Power outages was beyond hotel control. It was an auto accident that knocked out power. However, there was no hot water for approximately 36 hours that was very uncomfortable. However, the entire staff was fantastic!! Housekeeping was quick, friendly and patient. The front desk, room service, and maintenance people were quick to respond, and had great attituds
Stayed 4 nights in Oct 2025

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Rodrigo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t recommend it is not what you see in the pictures
Stayed 7 nights in Oct 2025

2/10 Terrible

kazumi

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water for first 4 days out of six days total stays. Air conditioning was very bad!! Dirty towels!!! Only thing good is cheap price for stay!!
Stayed 3 nights in Oct 2025

4/10 Poor

Nereida

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We got this hotel 2 nights and the fist night there wasn’t hot water to shower I couldn’t get my kids a shower because of the water one of the rooms had bugs on one of the beds
Stayed 2 nights in Oct 2025

4/10 Poor

Berenize

Stayed 1 night in Oct 2025

2/10 Terrible

Janette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️ 1 Star — Would 100% NOT RECOMMEND Checked in a day early and got room 1602 — the mattress was covered with bed bug eggs! They switched me to room 1600, but when I went to shower, there was no hot water. I called the front desk and was told they were fixing it and it would be ready by morning. Morning comes — still no hot water. I asked again, and they said they were still working on it. Later that night, I tried to shower again — still no hot water. When I called, they finally admitted the entire hotel doesn’t have hot water and that they should have told me when I checked in. Honestly, what’s the point of staying at a hotel if you can’t even take a proper shower? Absolutely unacceptable experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Edgar

Stayed 1 night in Oct 2025

8/10 Good

Cesar, AZUSA

Stayed 2 nights in Sep 2025

8/10 Good

Fabiana

Disliked: Property conditions & facilities
.
Stayed 6 nights in Sep 2025

10/10 Excellent

Marco

Stayed 2 nights in Oct 2025

10/10 Excellent

Gerardo

Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 18 nights in Sep 2025

8/10 Good

Jessica

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Oct 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando Daniel

Liked: Cleanliness, staff & service, room comfort

Seguro, cercano a todo.

Limpio, pero le hace falta mantenimiento o renovada hay algunas cosas que ya se ven muy usadas por no decir viejas.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Armando at the front desk is the best! Friendly and very professional, the others should learn from this man! They don't look very happy to be there.
Stayed 1 night in Oct 2025