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Real Inn Ciudad Juárez by the USA Consulate

4.0 star property

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Photo gallery for Real Inn Ciudad Juárez by the USA Consulate

Outdoor banquet area
Interior entrance
Building design
Daily buffet breakfast (MXN 324 per person)
Outdoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Gym
$93
includes taxes & fees
Oct 24 - Oct 25

Explore the area

View in a map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Place, Central Park
    ‪3 min walk‬
  • Place, Plaza Las Misiones
    ‪17 min walk‬
  • Place, American Consulate
    ‪2 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Dos Camas

Deluxe Dos Camas | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Dos Camas

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King

7.8 out of 10
Good
(79 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(9 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Master

Suite Master | 1 bedroom, premium bedding, in-room safe, desk

Suite Master

8.6 out of 10
Excellent
(4 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Real Inn Ciudad Juárez by the USA Consulate

4-star Ciudad Juárez hotel close to American Consulate
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Real Inn Ciudad Juárez by the USA Consulate features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 9 meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and laundry facilities. A complimentary area shuttle within 5 kilometers is available for guests. Onsite self parking is complimentary.

Real Inn Ciudad Juárez by the USA Consulate is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Stock Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 324 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 324 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Real Inn Ciudad Juárez by the USA Consulate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 552 out of 1195 reviews
Rating 8 - Good. 231 out of 1195 reviews
Rating 6 - Okay. 160 out of 1195 reviews
Rating 4 - Poor. 108 out of 1195 reviews
Rating 2 - Terrible. 144 out of 1195 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2025

6/10 Okay

Jose

Traveled with family and small children
Disliked: Property conditions & facilities
Necesita mas atencion en los accesorios de los baños. Se estan callendo los porta papeles. Esta muy descuidado el hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Francisco

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Well, never come back to that hotel
Stayed 4 nights in Jul 2025

6/10 Okay

Victor

Traveled with family
Disliked: Amenities
For one night its okay i guess.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Raul

Stayed 1 night in Jul 2025

6/10 Okay

adrian

Stayed 1 night in Jul 2025

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

rafael

Stayed 3 nights in Jul 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
No customer service , rude stuff
Stayed 1 night in Jul 2025

6/10 Okay

imelda

Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
My experience is so good
Stayed 1 night in Jul 2025

2/10 Terrible

RAQUEL

Disliked: Staff & service, property conditions & facilities
Air conditioner was not functioning and the room was hot. Changed to another room and still the AC was blowing hot air and the reception lady said AC were motion sensor; therefore we had to be moving around the room in order for the AC to blow cool air. Will not be staying again!!!
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Fernando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a comfortable place

AC not working. Got moved from a king size room to a double full size beds. Also AC not working in that room. The sheets had blood stains. The towels were extremely old and stained. The pool had a terrible smell and very dirty.
Stayed 1 night in Jul 2025

2/10 Terrible

cynthia

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Their no ac the room felt super hot and went to ask the office to fix it. Supposedly they sent maintenance but my room felt hot.
Stayed 2 nights in Jul 2025

2/10 Terrible

Armando

Disliked: Property conditions & facilities
I didn’t like there was no A/C and lady told me after checking in
Stayed 1 night in Jun 2025

10/10 Excellent

Polo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Annel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should be closed
Stayed 1 night in Jun 2025

6/10 Okay

Soledad

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

2/10 Terrible

Sebastian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff told us that the a/c was not working and that they was nothing to do about it. They did not give us our refund. Horrible experience.
Stayed 1 night in Jun 2025

2/10 Terrible

Grecia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was not working, and staff seemed to not care, and they were also aware of the issue and didn't let us know upon check-in. Working on getting a refund that seems to have gotten nowhere because there's apparently never a manager on site that can help with issuing a refund.
Stayed 2 nights in Jun 2025

8/10 Good

Raul

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Juan

Stayed 1 night in Jun 2025