*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Valles features an outdoor pool and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This 3.5-star property offers access to a business center. Event facilities measuring 10764 square feet (1000 square meters) include a conference center. This Colonial hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite self parking is complimentary.
- Daily
- Couples/private dining
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Wine release events
- 24-hour front desk
- Conference space
- Free breakfast
- Business center
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 1935
- Free self parking
- Free WiFi
- Computer station
- Swimming pool
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 1000
- Terrace
- Luggage storage
- Free RV, bus, truck parking
- Number of restaurants - 2
- Free full breakfast
- Conference space size (feet) - 10764
- Conference center
- Snack bar/deli
- Ballroom
- Pool umbrellas
- Reception hall
- Laundry facilities
- Total number of rooms - 85
- Number of floors - 2
- Number of buildings/towers - 3
- Arcade/game room
- Wedding services
- Garden
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Playground on site
Room Amenities
Hotel Valles offers 85 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. Smart televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Ciudad Valles hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Free bottled water
- Access via exterior corridors
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- Down comforter
- Towels provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 2
- Window screens
- Bed sheets not available
Parking
Free self parking , Free RV, bus, truck parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.
Restaurant "La Palapa" - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner.
Steak House "Del Bosque" - Overlooking the garden, this restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Bar "Del Bosque" - Overlooking the garden, this bar specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 9:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 10
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 8:30 AM to 10:30 PM.
Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Hotel Valles
- Hotel Valles Ciudad Valles
- Valles Ciudad Valles
- Hotel Valles Hotel
- Hotel Valles Ciudad Valles
- Hotel Valles Hotel Ciudad Valles
Hotel Reviews
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