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Hotel Vilaflor

3.0 star property

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Photo gallery for Hotel Vilaflor

Garden
View from property
Terrace/patio
Bicycling
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

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Condominio El Cortijo de las Flores, 48.5 Carretera Ciudad Vieja, Antigua Guatemala, Sacatepequez, 03012
  • Central Park
    ‪6 min drive‬
  • Antigua Guatemala Cathedral
    ‪6 min drive‬
  • Casa Santo Domingo Museum
    ‪7 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, individually decorated, individually furnished, desk

Standard Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
  • Laundry
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About this property

Hotel Vilaflor

3-star Ciudad Vieja hotel with free parking, connected to the convention center
A sauna, a 24-hour front desk, and tour/ticket assistance are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is not available.
Hotel Vilaflor offers 12 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Plasma televisions come with cable channels. Business-friendly amenities include desks and phones. A nightly turndown service is provided and amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Vilaflor features a sauna, tour/ticket assistance, and a front-desk safe. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee

Things to do

  • Bicycle rentals
  • Sauna
  • Yoga classes

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In the mountains

Spa

  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2009
  • Colonial architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Kitchen

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GTQ 300.00 per stay (for stays between 18 January - 31 December)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Vilaflor Antigua Guatemala
Vilaflor Hotel
Vilaflor Hotel Antigua Guatemala
Hotel Vilaflor Hotel
Hotel Vilaflor Antigua Guatemala
Hotel Vilaflor Hotel Antigua Guatemala

Hotel Vilaflor Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 10 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place no longer operates as a Hotel

We got to the "hotel" and they told us that the hotel closed over 3 months ago. It is now a private property.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice hotel, but bed was uncomfortable and bit small. The rooms were clean and the hotels staff was also very helpful.

8/10 Good

Canche, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Upon our late check-in there was a problem with our reservation, our reservation was for the Master Suite and there was an error so we were given the Jr. Suite. However, the situation was managed very well the next day by the hotel manager. She offered her apologies and was very attentive to our needs. I give her a 10 for her attitude and willingness to accommodate us and fix this mistake. We were compensated with a free night certificate for the Master Suite in a future occasion, which we will use very soon. What could have been a bad situation, was turned into a very positive one by the good service of all the staff. They all deserve the best scores.

10/10 Excellent

Peter, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ian, Mexico

Liked: Cleanliness, property conditions & facilities

Nice hotel, but probably best to have own transpor

The hotel gave us a nice welcome, with drink and a wet towel. There is no restaurant but they have take away menus and order food for you. The breakfast is individually prepared and the egg, ham and cheese in a whole wheat bap is delicious. We had a rather frustrating time trying to get taxis into town. None of the ones called by the hotel arrived on time and it was a bit stressful waiting while they phoned around trying to find alternatives, when already late for a meeting. That said, they advised they would review who they use for the future.

8/10 Good

Hector, Riverside, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Vilaflor Ciudad Vieja Guatemala

Gorgeous hotel. Staff was very accommodating and attentive from arrival time to check out. Peaceful surroundings. Wonderful haven away from the hustle and bustle of everyday living. A must for newly weds. Necessary to call in for clarification of meals. The information page states free continental breakfast, I was charged for two additional breakfasts per day. The breakfast is limited to two per room. There were six members in my group. Normally free continental breakfast is for all members of the party. This information was not given until checkout.

8/10 Good

Mara, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for couples

The staff was wonderful and helpful. I thought the hotel was a lot closer to Antigua, Guatemala and they refunded me 3 days out of my 5 day stay. I stayed one night and they only charged for an extra night and refunded the rest, and also paid for my transport to my new hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kelly, Honduras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel, but not ideal location

Vilaflor hotel is beautiful. The rooms are lovely and the attention to detail that went into each room is wonderful. The staff are very friendly and helpful. The hotel itself is lovely and well kept, the problem for us was the location. It is not within walking distance of Antigua. If you have a car this is not a problem, we didn't and taking a taxi back and forth adds up. The hotel did offer a shuttle service, but the pick up was at 6p.m not allowing us to enjoy the nightlife of Antigua.

10/10 Excellent

Linda, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice, comfortable, quiet little hotel.

This hotel was brand new when we stayed there recently; in fact a few parts are still under construction. It was a lovely, peaceful environment, in a very secure situation (two manned gates guard access to the complex). The hotel rooms and public areas (including a litle chapel on the second floor) were simply but beautifully adorned with flowering plants, antiques, and artwork. Volcano views from the rooftop terrace are as always, awe inspiring. The staff of extremely friendly and helpful young men and women went way above and beyond to add to our wonderful experience. Someone seemed to be available whenever we needed something and went out of their way to serve our needs in the most pleasant and respectful manner imaginable, making us feel most welcome.

10/10 Excellent

Hugo, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendado

Un hotel precioso, tranquilo y la atención es casi personalizada, perfecto para un lindo fin de semana

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De repetirla!!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

El hotel está super bonito, es una hacienda como a 5 minutos en coche de la ciudad de Antigua, está muy bien porque no hay tanto ruido. El único problema fue que reservamos por internet y llegando no tenían el cuarto que nosotros habíamos apartado y no dieron uno más pequeño, no sabes si realmente fue error o fue adrede, pero la verdad el hotel vale la pena, solo hay que ponerse listos con esto

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities

Buena Relacion Precio Valor

Es un hotel tipico para viajeros, bastante sencillo, pero limpio y el servicio es bastante bueno. Esta a 4 cuadras del centro de la ciudad y cerca de muchos restaurantes, teatros y tiendas. Si su viaje es de negocios o no necesita lujos excesivos, este hotel esta perfecto.

8/10 Good

melany

Liked: Cleanliness, property conditions & facilities, room comfort

Aussicht des Vulkan Landschaft

Anfangs war ich die einzige Gast im Hotel, Ich genoss die Kolonial still des Hotel und die ruhe nach der Reise. morgens den Frühstücks mit den ruft des Papagei und die hilfreiche und freundliche angestellten.allerdings lag den Hotel nicht so nah an Antigua und deshalb nicht so Praktisch.die Taxi service musste man vorbestellen, per Bus tagsüber, mit dem tuk tuk für den lustig rück fahrt.Es Lohnte sich die fahrt für den Garten und die Vulkan Landschaft.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

No incluia desayuno

Nos cobraron aparte los desayunos, solo nos incluyeron dos por habitacion, los cuartos no eran swits eran habitaciones normales, no nos dieron factura contable de nuestra estadia, dijeron que se las pidieramos a ustedes. Por favor se las encargo mucho

8/10 Good

Marlon, Guatemala, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel vilaflor, esta un poco complicado el ingreso

el hotel es muy bonito aunque pequeño, y esta un poco retirado de la Antigua Guatemala, practicamente esta en la entrada a Ciudad Vieja. El precio por habitacion es bajo en relacion a la calidad y el servicio.