The location on the map is not accurate, please contact the staff for guidance or to open the door. When you stand in Piazza S. Clemente, and look south, you will see the hotel's terrace, the entrance door is from Via delle Piagge. The staff is incredibly kind and helpful with any request, the kitchen is at your disposal all the time if you want a coffee or a snack. Note: stop at Piazza S. Clemente to drop off your luggage (you go up the stairs to the entrance, there is no elevator), if you are lucky you will find parking there and if not continue down Via Panico where you will find more free parking.