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Hotel Smart Cruise

3.0 star property

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Photo gallery for Hotel Smart Cruise

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, free minibar items
Exterior
Hallway
Lobby
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
VIa Braccianese Claudia 4 -6, Civitavecchia, RM, 00053
  • Place, Largo della Pace
    ‪3 min walk‬
  • Place, Port of Civitavecchia
    ‪8 min walk‬
  • Place, Forte Michelangelo
    ‪10 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(55 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite (Turkish bath)

1 bedroom, premium bedding, down comforters, free minibar items

Superior Suite (Turkish bath)

10.0 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Triple Room

9.8 out of 10
Exceptional
(9 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Double or Twin Room

1 bedroom, premium bedding, down comforters, free minibar items

Premium Double or Twin Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Smart Cruise

3-star Civitavecchia hotel walkable to Largo della Pace
Valet parking, a microwave in a common area, and a convenience store are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking and a TV in a common area. Change of towels is available on request.
Hotel Smart Cruise offers 10 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Smart Cruise features a convenience store, a communal living room, and a microwave in a common area. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Smart Cruise is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 10 per day)
  • Uncovered valet parking on site (EUR 10 per day)
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 180 per room (one-way)
  • Uncovered self parking fee: EUR 10 per day
  • Uncovered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number IT058032A1CWPVR4JQ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Smart Cruise Hotel
Hotel Smart Cruise Civitavecchia
Hotel Smart Cruise Hotel Civitavecchia

Reviews

Hotel Smart Cruise Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 367 reviews
Rating 8 - Good. 32 out of 367 reviews
Rating 6 - Okay. 7 out of 367 reviews
Rating 4 - Poor. 0 out of 367 reviews
Rating 2 - Terrible. 0 out of 367 reviews

Reviews

10/10 Excellent

JEFFREY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the transportation for the port.
Stayed 1 night in Jul 2025

10/10 Excellent

Phil, Grand Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. The only suggestion is bring some bandaids or black tape to cover all the led lights from thermostat, fire, plugs etc. super quiet, and staff was super accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

François

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic and friendly. Hotel very close to shuttle to the port. Would definitely recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to cruise port and very clean.
Stayed 1 night in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise stay

Hotel was clean and comfortable. Plenty of restaurants nearby. Be ware shuttle they offer from airport is very expensive.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best
Stayed 1 night in Jul 2025

10/10 Excellent

Venessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing & great friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel smart stay

We had lots of communication prior to check in. I appreciate that. We contacted the front desk and they took care of the food under the bed. The biggest problem was the air conditioner was locked and our room was an oven. We sweat all night and couldn’t sleep well as a result. Breakfast was lovely. Simple but did the job. Workers were kind and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent service from friendly efficient staff, organised shuttle bus from ciampino airport and driver was waiting for us with a trolley as we arrived. Cannot recommend this hotel highly enough, we’ll be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy, Riga

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, quiet and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Friendly staff, did our Landry, folded, and placed in the room. Bed comfortable. AC cold. Snacks available. Bathroom roomy.
Stayed 1 night in Jul 2025

6/10 Okay

Candace

Traveled with partner
Liked: Staff & service
Perfect location for the cruise port!
Stayed 1 night in Jul 2025

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent hotel stay at Hotel Smart Cruise. Very clean room and the beds were really comfortable. They also provide an airport transfer (at an additional cost) which was ideal. Hotel is situated 2 mins walk from Cruise shuttle buses. There’s also a tasty pizzeria on the corner.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience before our cruise
Stayed 1 night in May 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
It was warm and friendly plenty of dinning option and places to walk to.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerensa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn and Peggy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, very clean room in a quiet area, close to transport to the ferry terminal. Staff were very helpful, friendly and polite. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff has been incredible. We were caught up in the transportation strike and hotel staff went above and beyond to make sure we had a room and transportation. Can’t say enough about HSC.
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
John was a great host to the hotel. Very helpful and kind.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Tailored for those going on a cruise.
Stayed 1 night in Jun 2025