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Hotel Smart Cruise

3.0 star property
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Photo gallery for Hotel Smart Cruise

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, free minibar items
Lobby sitting area
Exterior
Hallway
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi
$201
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
VIa Braccianese Claudia 4 -6, Civitavecchia, RM, 00053
  • Largo della Pace
    ‪3 min walk‬
  • Port of Civitavecchia
    ‪8 min walk‬
  • Piazza della Vita
    ‪11 min walk‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(52 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite (Turkish bath)

1 bedroom, premium bedding, down comforters, free minibar items

Superior Suite (Turkish bath)

10.0 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, premium bedding, down comforters, free minibar items

Deluxe Triple Room

9.8 out of 10
Exceptional
(9 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double or Twin Room

1 bedroom, premium bedding, down comforters, free minibar items

Premium Double or Twin Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Smart Cruise

3-star Civitavecchia hotel walkable to Largo della Pace
Valet parking, a microwave in a common area, and a convenience store are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking and a TV in a common area. Change of towels is available on request.
Hotel Smart Cruise offers 10 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Smart Cruise features a convenience store, a communal living room, and a microwave in a common area. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Smart Cruise is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 10 per day)
  • Uncovered valet parking on site (EUR 10 per day)
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 180 per room (one-way)
  • Uncovered self parking fee: EUR 10 per day
  • Uncovered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number IT058032A1CWPVR4JQ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Smart Cruise Hotel
Hotel Smart Cruise Civitavecchia
Hotel Smart Cruise Hotel Civitavecchia

Hotel Smart Cruise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 298 out of 332 reviews
Rating 8 - Good. 26 out of 332 reviews
Rating 6 - Okay. 8 out of 332 reviews
Rating 4 - Poor. 0 out of 332 reviews
Rating 2 - Terrible. 0 out of 332 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right near the port! Staff was excellent! I want to mention that John and a female staff member (so sorry we forgot her name!) quickly resolve the devasting problem when someone accidently took our garment bag (it had our attire for a wedding were going to attend after the cruise) to their cruise ship while we were having lunch and waiting for our room to be prepared for check-in. Fortunately, they were able to get to the port and retrieve our garment bag which now included a bottle of prosecco!
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great!!!
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, property conditions & facilities
Luca and his team did a great job! The hotel looks new and is convenient to port as well as a great pizza place and seafood restaurant for dinner. Hotel also had transportation available from airport and to port for a fare fee.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca and his staff were fabulous. They did everything to make our stay perfect. Hospitality at its finest. Excellent customer service from the time we booked until the time we left for our cruise.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose, Aventura

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room was good
Stayed 1 night in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Would recommend and would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. Greeted us with a smile every single day Gave us many helpful tips. The room was clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was just amazing from start to finish. Fantastic communication. Highly recommend. Can’t say enough great things about the staff.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service - soft pillows and nice comfortable bed. Luca and John exceptional
Stayed 1 night in May 2025

10/10 Excellent

ANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night prior to a cruise

Stayed one night prior to a cruise. Convenient location. Great service. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pre-cruise stay!
Stayed 1 night in May 2025

10/10 Excellent

Brigit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The bed was comfortable. John at reception and Luca the manager were very welcoming, helpful and easy to reach if needed.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Smart Cruise. We were greeted by John who was extremely friendly and very attentive. He explained how everything worked and was able to provide eating and shopping suggestions to our party. Room was great. Clean and AC worked great. Very convenient to the cruise port as well. Hotel offered shuttle and took care of our bags. I highly recommend this hotel. A++
Stayed 1 night in May 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, room was newly renovated, near free shuttle to the ship, would come back to this hotel anytime. Restaurants close. Everything great
Stayed 1 night in May 2025

10/10 Excellent

john

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luca, Rafa and John were WONDERFUL. So fun, helpful and professional!! We would absolutely stay here any time!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Ok, but will not revisit

Small room with little natural light, ventilation poor and bathroom stayed damp all night after shower. Staff lovely but this is NOT a hotel as you know it, being only c 12 rooms on one floor, noise from corridor and (when we stayed) another guest was let into our room when we were in bed! Location for port good, though.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities
Great location next to the port . Very well managed Room were very spacious . Great service , we enjoyed are stay and would recommend it.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before going on a cruise. From that perspective, this hotel is simply spectacular. Its a small hotel, with modern, clean rooms and a staff that went out of its way to ensure guests are taken care of. There"s plenty of dining options within easy ealking distance. The shuttles from the airport and to the ship were point to point. Overall, an absolutely wonderful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra, Woorim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fresh and clean and has everything you need for an overnight stay. Centrally located and within walking distance to town centre, shops and restaurants. Very well looked after with personalised care by Luca and his team.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Luca , John and shuttle driver Raffaella were really friendly and informative. Luca was in touch with me up until our arrival. He greeted us at the front door. We felt very welcomed and appreciated. They made our first impressions of our vacation in Italy very lovely. I wouldn’t definitively stay here again next time!
Stayed 1 night in Apr 2025