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Hotel Smart Cruise

3.0 star property

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Photo gallery for Hotel Smart Cruise

Deluxe Double or Twin Room | Premium bedding, down comforters, free minibar items, in-room safe
Shower, rainfall showerhead, free toiletries, hair dryer
Lobby sitting area
Lobby
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
VIa Braccianese Claudia 4 -6, Civitavecchia, RM, 00053
  • Largo della Pace
    ‪3 min walk‬
  • Port of Civitavecchia
    ‪11 min walk‬
  • Piazza della Vita
    ‪13 min walk‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Double or Twin Room

  • 183 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite (Turkish bath)

Premium bedding, down comforters, free minibar items, in-room safe

Superior Suite (Turkish bath)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Triple Room

  • 183 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double or Twin Room

Premium bedding, down comforters, free minibar items, in-room safe

Premium Double or Twin Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Smart Cruise

3-star Civitavecchia hotel walkable to Largo della Pace
Valet parking, a microwave in a common area, and a convenience store are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking and a TV in a common area.
Hotel Smart Cruise offers 10 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Hotel Smart Cruise features a convenience store, a communal living room, and a microwave in a common area. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Smart Cruise is a smoke-free property.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 10 per day)
  • Uncovered valet parking on site (EUR 10 per day)
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email 2 weeks before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 180 per room (one-way)
  • Uncovered self parking fee: EUR 10 per day
  • Uncovered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number IT058032A1CWPVR4JQ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Smart Cruise Hotel
Hotel Smart Cruise Civitavecchia
Hotel Smart Cruise Hotel Civitavecchia

Hotel Smart Cruise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 247 out of 272 reviews
Rating 8 - Good. 19 out of 272 reviews
Rating 6 - Okay. 6 out of 272 reviews
Rating 4 - Poor. 0 out of 272 reviews
Rating 2 - Terrible. 0 out of 272 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Stayed 1 night in Jan 2025

10/10 Excellent

David, South Windsor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a very trying day with our MSC ship not being able to dock in Civitavecchia. And then having a bus ride from Naples back 3 hour this place was amazing Luca was an absolute pleasure and gentleman. He had organised for someone to meet us and then organised a transfer to the airport on his luxury van. The place was spotless and very modern . Beds were comfortable and Luca also offers a complementary breakfast. Wow amazing can’t praise this hotel enough.
Stayed 1 night in Jan 2025

10/10 Excellent

Don

Stayed 1 night in Nov 2024

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HSC met every expectation. The shuttle we arranged with them was on time, in good repair and convenient. The room was exceptionally clean, the bed/bedding was/were comfortable and the bathroom was clean and well-appointed. It was literally less than a block from the entrance to the cruise port (we walked with our luggage to board our ship). There were restaurants nearby, and shopping areas as well. We would stay there again in a heartbeat. Many thanks to the owner and manager - they made the beginning of our trip comfortable and easy. 5 stars.

10/10 Excellent

Fletcher

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Cruise Terminal. We were able to walk there. Friendly and helpful staff. Plenty of shops and restaurants nearby. The beach and train station is nearby
Stayed 1 night in Sep 2024

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice
Stayed 3 nights in Nov 2024

10/10 Excellent

Rey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is maintained as brand new. The room was spotless, the shower and bathroom area very spacious and very clean. The fellows attending to the hotel are friendly and caring. The hotel is also only a three-minute walk to the cruise shuttle bus area. Would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachael, royal palm beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night before we got on the cruise ship. It was so convenient and just around the corner from the cruise ship bus pick up . Luca and his team were very responsive to all our questions. I highly recommend staying here!!
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

We had a large group and all the rooms were fabulous. Each of the rooms were very clean and pristine. The bathrooms were amazing with oversized showers.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Key system and ease of checking in
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tech forward
Stayed 2 nights in Nov 2024

10/10 Excellent

CYNTHIA, O Fallon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Close to the cruise buses. Only negative is that the beautiful marble in the shower can get really slippery when wet. I think the product used to clean it lifts after you turn on the shower. Other than that definitely a must stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
From first making the reservation to checkout Luca was amazing. He could answer all our questions and was so friendly. It was super convenient having him pick us up at the airport, quick and efficient.
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met at the door and carried our luggage. Walked us to restaurant for dinner. Very clean comfortable and quiet!
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed here one night prior to a cruise. The hotel was very clean & has been recently remodeled. Lovely bathroom, very comfortable bed. The staff are all very friendly & helpful. John directed us to a restaurant 1 block away. Delicious pizza & pasta. Easy walking distance to the free shuttle to the cruise port. Excellent experience. I would definitely stay here again when cruising out of Civitavecchia
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner John goes out of his way to make sure that your stay is very comfortable and you get in to your room with no problems! Well done!
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Nov 2024

10/10 Excellent

Janean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very nice. They were clean. The owner was awesome as well. He was very courteous and helpful. I would definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to cruise port. We walked to dining and shopping. Very clean and staff very friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crafted

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, lovely clean and comfortable room, thank you!
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the port for those getting on a cruise.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extremely well kept amd the staff John, Luca amd Flavia are excellent. Great breakfast treats with coffee or tea. The beds, pillows and bathrooms are amazing.The walk to the free bus tho the shio is the easiest in town. We had 5 pieces of luggage amd it was simple to get to the ship free.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay pre-cruise. Quiet and comfortable. John was super helpful at check-in.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024