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Sunbay Park Hotel

4.0 star property

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Photo gallery for Sunbay Park Hotel

Seasonal outdoor pool
Garden
Children's play area - outdoor
View from property
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Room service

Explore the area

View in a map
Via Aurelia Sud -km 68 750, Civitavecchia, RM, 53
  • Place, Piazza della Vita
    ‪4 min drive‬
  • Place, Forte Michelangelo
    ‪5 min drive‬
  • Place, Port of Civitavecchia
    ‪6 min drive‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Minibar, in-room safe, desk, blackout drapes

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sunbay Park Hotel

4-star Civitavecchia hotel close to Port of Civitavecchia
Spend the day relaxing on Sunbay Park Hotel's private beach or at a marina before returning for a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Sunbay Park Hotel offers 58 accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Civitavecchia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the hotel's private beach. After a day at the beach, enjoy amenities at Sunbay Park Hotel like a marina, a seasonal outdoor pool, and a children's pool.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a rooftop terrace and a garden. Complimentary self parking is available on site.

Sunbay Park Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Ristorante Le Terrazze - Overlooking the ocean and pool, this bar specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Pizzeria del Mare - This beachfront restaurant specializes in pizza and serves lunch and dinner. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 10 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pizzeria del Mare
  • Ristorante Le Terrazze

Things to do

  • Children's pool
  • Motor boating
  • Playground
  • Sailing
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Marina
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT058032A1MQQTITZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 07

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel SunBay Park
SunBay Park
SunBay Park Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Opening March 2018
SunBay Park Hotel Civitavecchia
Mercure Sunbay Park Hotel Opening March 2018
Mercure Civitavecchia Sunbay Park Opening March 2018
Mercure Sunbay Park Opening March 2018
Mercure Sunbay Park Hotel
Mercure Civitavecchia Sunbay Park
Mercure Sunbay Park
Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018)
SunBay Park Hotel
Sunbay Park Hotel Hotel
Sunbay Park Hotel Civitavecchia
Sunbay Park Hotel Hotel Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel

Reviews

Sunbay Park Hotel Reviews

7.2

Good

7.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 147 out of 608 reviews
Rating 8 - Good. 206 out of 608 reviews
Rating 6 - Okay. 126 out of 608 reviews
Rating 4 - Poor. 70 out of 608 reviews
Rating 2 - Terrible. 59 out of 608 reviews

Reviews

6/10 Okay

Emma

Traveled with partner
This property has a very beautiful view however it is not well kept and it needs improvement.
Stayed 4 nights in Aug 2025

6/10 Okay

Kellie, Lindsay

Traveled with family
Liked: Staff & service
Older property but perfect for a one night stay before a cruise
Stayed 1 night in Aug 2025

6/10 Okay

Sam

Disliked: Cleanliness, property conditions & facilities
The place is run down Restaurant can only pay with cash. Food was poor. Couldn't even get ice. More than have the chairs were in disrepair.
Stayed 1 night in Aug 2025

10/10 Excellent

rezarta

Liked: Cleanliness, staff & service, property conditions & facilities
If was convenient and clean. For kindly staff. Good Breakfast!!
Stayed 1 night in Aug 2025

6/10 Okay

Simone

Traveled with family and small children
Liked: Staff & service
For our overnight stay before our cruise we wanted somewhere close to the port. This hotel was budget friendly and a great location option. You could tell that the hotel had been around for awhile. It was clean and quaint but there were no modern upgrades to the face or entryway. My husband and the driver laughed at the fact that he had to self serve by grabbing a trolly to unload the luggage from the taxi. The process for checkin was short and seamless. The staff at the counter were very nice and accomodating. They assisted us with contacting taxi services to take us to and from the city centre of Civitacchia and also to the cruise port on the day of embarkation. The elevator didnt seem fully functional. It was very old and could only fit two people at a time. Thankfully, they gave us a room on the first floor so my son and I were able to walk up to meet the elevator that held the trolly with our bags.The staircase leading to the room was dark and the lights in the corridors were very dimmly lit and seem to operate on a sensor. It was a little creepy entering and exiting the room but for the most part we did not feel unsafe. The room and bathroom was clean and spacious...but again, we could tell that not much had been done to upgrade the aesthetics except for the wall paint and design. So anyone looking at pictures posted should manage their expectations. The breakfast buffet was small. Overall I would say its a decent option for short term stay i.e.3 nights max.
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
No extra pillows and the pillows supplied were very thin
Stayed 1 night in Aug 2025

10/10 Excellent

Victor, Lake orion

Stayed 1 night in Aug 2025

10/10 Excellent

mairin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente hotel limpio y personal amable buena ubicacion
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the on-site restaurant!
Stayed 1 night in Jul 2025

2/10 Terrible

maria

Disliked: Cleanliness
Unimpressed. Staff were NOT accommodating and most of them barely spoke English.
Stayed 1 night in Jul 2025

8/10 Good

Greg

If you are looking for Rustic charm and great service this is your hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Initial appearance is outdated, staff were okay at reception. The room is very outdated while the bathroom and shower were terrible. The toilet doesn't flush properly, and the shower has no hot water, at best just lukewarm. Water leaks out of the shower into the bathroom area. The restaurant and bar staff were very friendly and helpful and the food at dinner was very good. Breakfast not so much.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory, Sanford

Stayed 2 nights in Jun 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Men in italy are nicer than women

The lady was a witch. But the gentleman i guess got on to her. He went and checked. And came back and said our room was ready. A rustic hotel but ok. The next lady was very friendly and kind.
Stayed 1 night in Jun 2025

8/10 Good

shayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was close to the port and the views were lovely.
Stayed 1 night in Jul 2025

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Although the front staff was very friendly and helpful, the hotel itself is in very poor shape. The tile in the bathroom shower was covered in black mold, the room wreaked of something like Pinsol,
Stayed 1 night in Jul 2025

4/10 Poor

josee

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only 2 of the staff member were kind and helpful (youngest front desk lady and the tall man at the resto/bar. The furniture is falling appart and uncomfotable, the patio and doors so dirty and didn't want to use it. The shower room #201 had mold and conners in need of a deep cleaning. Matress are very thin and hard. Couldn't get snaks or drinks in between meals...one of the worst stay I've ever had. Thanks to those 2 employees that made my stay a bit better by truly wanting to give me a good experience. Wojld definatly not go back nor recommand this hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Anthony

Typical of Europe but very slow staff service in the Resturant. Otherwise - all fine
Stayed 1 night in Jun 2025

8/10 Good

Emerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lidia J

Liked: Cleanliness, staff & service
Disliked: Room comfort

1 night stay before Cruise

Stayed 1 night in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

andrea

Very clean Good customer service The property is old but most of the beds are absolutely terrible. Our backs were in so much pain. It’s hard to get to and Taxi drivers are not friendly at all. We had the hardest time getting from the train station to the hotel even though is only 7 minutes cab ride away.
Stayed 1 night in Jun 2025

6/10 Okay

Kate

Stayed 3 nights in Jun 2025

4/10 Poor

Brad

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The food in the restaurant was cold and unappetizing and the service in the restaurant was poor. We asked for numerous things and never received them
Stayed 1 night in May 2025

6/10 Okay

Soraya

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La ubicacion muy buena.la comida excellent. El hotel abandonado falta de cuido y limpieza las camas fatales.
Stayed 2 nights in May 2025