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Hotel Relais Santa Genoveffa

3.0 star property

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Photo gallery for Hotel Relais Santa Genoveffa

Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Superior Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Outdoor dining
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning
  • Breakfast included
  • Pool

Explore the area

Map
Podere santa Genoveffa 29, Civitella Paganico, GR, 58045
  • Abbey of San Lorenzo al Lanzo
    ‪12 min drive‬
  • Terme Petriolo
    ‪17 min drive‬
  • Castello Banfi
    ‪32 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Room

  • 323 sq ft
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Bed

View all photos for Classic Double or Twin Room, Pool View

Classic Double or Twin Room, Pool View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Classic Double or Twin Room, Pool View

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Relais Santa Genoveffa

3-star Civitella Paganico hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a snack bar/deli, and a seasonal outdoor pool.
Hotel Relais Santa Genoveffa offers 19 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Civitella Paganico hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Relais Santa Genoveffa features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Relais Santa Genoveffa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Hotel Relais Santa Genoveffa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 12:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 200.00 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Genoveffa Civitella Paganico
Relais Santa Genoveffa Civitella Paganico
Relais Santa Genoveffa
Relais Santa Genoveffa
Hotel Relais Santa Genoveffa Hotel
Hotel Relais Santa Genoveffa Civitella Paganico
Hotel Relais Santa Genoveffa Hotel Civitella Paganico

Hotel Relais Santa Genoveffa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just such a nice quiet hotel ,great value , pleasant simple rooms , lovely pool and garden . More of a B&B guest house as it does not have a restaurant, but there are several good ones within a mile or so.
Stayed 5 nights in Aug 2019

8/10 Good

Ulrike

Liked: Cleanliness, staff & service

Solide

Obwohl das Hotel ganz in der Nähe einer großen Straße liegt, ist es dort sehr ruhig. Unser Zimmer war sehr einfach aber ausreichend. Es könnte jedoch mal eine Renovierung gebrauchen , vor allem die Türen haben sehr geklemmt. Das Hotel verfügt über einen sehr schönen Pool und genügend Liegen und Sonnenschirme. Das Frühstück war exzellent. Das Personal ist sehr freundlich und hilfsbereit.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location bella e accogliente

Accoglienza gradevole , personale gentile e disponibile, clima familiare... come essere a casa...
Stayed 1 night in Apr 2018

10/10 Excellent

Óscar, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un pequeño paraiso en la Toscana

Relax total, magnífico entorno, piscina y jardín, ideal para desconectar o para visitar la Toscana. Silvio, Ángela y todo el staff MUY atentos y serviciales.
Stayed 4 nights in Aug 2017