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Protea Hotel by Marriott Clarens

4.0 star property

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Photo gallery for Protea Hotel by Marriott Clarens

View from property
Front of property - evening/night
Lounge
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
Cnr Main And Van De Merwe Str, Clarens, Free State, 9707
  • Clarens Brewery
    ‪3 min walk‬
  • Clarens Kloof Mountain Trail
    ‪6 min walk‬
  • Richard Rennie Art Gallery
    ‪6 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Room, 1 King Bed, Non Smoking, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, Mountain View

  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

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About this property

Protea Hotel by Marriott Clarens

4-star Clarens hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Protea Hotel by Marriott Clarens offers 70 air-conditioned accommodations with safes and coffee/tea makers. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1475 square feet (137 square meters) include conference space. This Art Deco hotel also offers an outdoor pool, a terrace, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Protea Hotel by Marriott Clarens has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Adamo Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (ZAR 500 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Free secured self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 210 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Adamo Restaurant

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 210 per person
  • Fee for in-room wireless internet: ZAR 500 per night (rates may vary)
  • Late check-out fee: ZAR 500 (subject to availability)
  • Rollaway bed fee: ZAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Clarens Protea Hotel
Protea Clarens
Protea Hotel Marriott Clarens
Protea Marriott Clarens
Protea By Marriott Clarens
Protea Hotel by Marriott Clarens Hotel
Protea Hotel by Marriott Clarens Clarens
Protea Hotel by Marriott Clarens Hotel Clarens

Protea Hotel by Marriott Clarens Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 164 reviews
Rating 8 - Good. 52 out of 164 reviews
Rating 6 - Okay. 21 out of 164 reviews
Rating 4 - Poor. 7 out of 164 reviews
Rating 2 - Terrible. 2 out of 164 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful property. Comfortable stay and great views. Close to town centre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in heaven
Awesome hotel with superb staff centrally situated close to all that matters in beautiful clarence.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerda M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff was very nice and helpful! They had a wheel Chair we could use the entire time.
Stayed 2 nights in Aug 2024

8/10 Good

DR D

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful setting , close to everything Room had a smell but settled after airing excellent breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

CHUNG WEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
A very wonderful experience. Nice breakfast and well room service.
Stayed 1 night in Jul 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
We stayed two nights in the nice and quiet village of Clarens. The hotel is comfortable and has nice service and breakfast. Very convenient for walking the little downtown, do the hikings around or drive to the Golden Gate National Park. Recommended.
Stayed 1 night in May 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Prince

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely Satisfied
Stayed 1 night in Apr 2024

6/10 Okay

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Average stay.
It was lovely to stay in Clarens and at the Protea Hotel but there are wayyyyyy better options available. The buffet breakfast was very good. But the rooms were small and there wasn’t much in the room itself. I would have wayyyy rather used that money somewhere else.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tshire

They didn’t have common SA known teas and served some cheap foreign black tea 😩 Their breakfast chefs seemed inexperienced and under trained. Overall excellent location for the hotel. They could also do with newer towels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Our welcome was perfect, and giving us a choice of room, assisting with the app, always greeting us with a smile! When my husband lost his driver's license, the staff was there to help us! A place to return to.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and well kept up and great service
Stayed 1 night in May 2023

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was amazing enjoy very much staff very friendly
Stayed 2 nights in May 2023

10/10 Excellent

Lourencia

Stayed 2 nights in Apr 2023

10/10 Excellent

HYUNSOOK

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Stayed 1 night in Oct 2022

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
No room with a view
The hotel is well-sited, and in good condition, but when we stayed was very empty, and they still put us in a room with no view. The chef (who, for some reason, helped us with our luggage) attempted to convince reception to put us in a better room, but they were having none of it.
Stayed 1 night in Aug 2022

4/10 Poor

Shreya

Stayed 2 nights in Jul 2022

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Leigh-Ann

Stayed 1 night in Jun 2022

8/10 Good

Phoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022