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Robinson Rancheria Resort and Casino

3.0 star property

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Photo gallery for Robinson Rancheria Resort and Casino

Iron/ironing board, free WiFi, bed sheets
Exterior
Casino
King Suite, Non-Smoking | In-room dining
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
1545 E Highway 20, Upper Lake, CA, 95464
  • Robinson Rancheria Resort and Casino
    โ€ช2 min walkโ€ฌ
  • Running Creek Casino
    โ€ช3 min driveโ€ฌ
  • Holiday Harbor
    โ€ช5 min driveโ€ฌ

Room options

View all photos for King Suite, Non-Smoking

King Suite, Non-Smoking | Iron/ironing board, free WiFi, bed sheets

King Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for King Room, Accessible, Non-Smoking

Iron/ironing board, free WiFi, bed sheets

King Room, Accessible, Non-Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non-Smoking

Queen Room, Non-Smoking | Iron/ironing board, free WiFi, bed sheets

Queen Room, Non-Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room, Non-Smoking

Iron/ironing board, free WiFi, bed sheets

King Room, Non-Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Robinson Rancheria Resort and Casino

3-star Upper Lake hotel close to Meadow Pointe Residential Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a 24-hour front desk.
Robinson Rancheria Resort and Casino offers 48 air-conditioned accommodations with washers/dryers and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This Upper Lake hotel also offers a seasonal outdoor pool, a picnic area, and an elevator. Onsite self parking is complimentary.

Robinson Rancheria Resort and Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Robinson Rancheria Resort and Casino has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room washer/dryer
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Conference center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to November
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Robinson Rancheria Resort Casino Upper Lake
Robinson Rancheria Resort Casino
Robinson Rancheria Casino Upper Lake
Robinson eria Casino Upper
Robinson Rancheria And Casino
Robinson Rancheria Resort and Casino Hotel
Robinson Rancheria Resort and Casino Upper Lake
Robinson Rancheria Resort and Casino Hotel Upper Lake

Robinson Rancheria Resort and Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 345 out of 741 reviews
Rating 8 - Good. 263 out of 741 reviews
Rating 6 - Okay. 74 out of 741 reviews
Rating 4 - Poor. 34 out of 741 reviews
Rating 2 - Terrible. 25 out of 741 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Samantha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was issues with payments . I was told I would get my refund but because of my banks I may not. Itโ€™s been pending for over a month
Stayed 1 night in Feb 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Staffing was slim and dining options limited. Slots had poor returns.
Stayed 1 night in Mar 2025

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not that impressed with the service

Wasnโ€™t told when reservation were made that Iโ€™d be charged 100 on my card for deposit and if I didnโ€™t use my card I needed to give them 200 cash! Outrageous. Still waiting on my refund on my card
Stayed 1 night in Mar 2025

8/10 Good

celestino

Business traveler
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually avoid staying at casino hotels if there are other alternatives, as many allow smoking and one is in the proximity of the casino, which usually means walking right through it to get to the front desk, etc. That isn't the case with this casino hotel. Check-in is off to the side as one walks into the building, as is the elevator (yes, one, but it was never busy - we were there Wed. to Fri. - maybe it's more in demand on the weekend, but we couldn't say). What passes for a full restaurant is only open Thur. through Sun., so what looks and functions much like a combination deli - pizza dispensary is a little limited with its options. There are a few restaurants in the area, though it's a bit of a drive. The same would be true for other lodging facilities in the Upper Lake area, so there's no good way to improve on that. It's a small town environment. Our room(s) were clean and comfortable. We stayed in standard king(s). I add the "(s)" because we experienced a not-so-minor-glitch during the first night. The typical wall-mounted unit failed to respond to the thermostat setting and continued to heat until we woke up in the night because the room was 84 degrees. We switched off the heat and turned on the A/C, which cooled the room off, but it continued cooling, as before, so it was brisk until we woke up in the morning. So, we switched it to heat, which was effective, but not energy efficient. They switched rooms for us. The second room was fine. We'll return again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pavel

Stayed 1 night in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay again!

The rooms very clean bed so comfortable so I got a pretty good night
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and especially the security were very polite, helpfully,and vary insitefull.yr hr department did a really good job with the staff these ones are keeper please don't change a thing๐Ÿ˜๐Ÿ‘ I'll see you next week.i appreciate you Robinson
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
only had 1 snake bar.
Stayed 1 night in Jan 2025

8/10 Good

DANICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience is great, room was clean, and request for more pillows was immediate.
Stayed 1 night in Jan 2025

6/10 Okay

Donald

Traveled with partner
Ok but the no smoking in a casino thing is really dumb
Stayed 2 nights in Dec 2024

8/10 Good

Reyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 3 people and Bathrooms Towels were for 1 person, asked assistant for TV then I was told by the front desk if I didn't figure out myself to call them, nobody came along with me to teach me how to do it, I am always visiting them, seems like no improvement at all about Hotel Service,
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

8/10 Good

Sherlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All employees were helpful and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Amenities
Nice rooms and comfortable bed
Stayed 2 nights in Dec 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Thomas M

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Service was not friendly like we were an inconvenience
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

10/10 Excellent

Reyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't liked that Bathroom Towels are only served for 1 person when the Room is 3 peoples staying overnight.
Stayed 1 night in Dec 2024