2/10 Terrible
richard
Oct 18, 2024
I do not know.We did not stay.We were displaced from our house because of the Hurricane Milton.When we got to the hotel we found out they had no air.They manger was willing to refund the money but i res.the room through a 3rd party.EXPEDIA.I talked to 5 people 4 out of the 5 hung up onme.I understand no refund esp if the reason is if they found another hotel but we had no air which had nothing to do withme. I was told even after i told them our house we copuld not get to .They told me they could refund the $150 bucks but i had to pay right then a $80 dollar charge which would be taken out of my bank right then and the refund would be put back in 7 days.I did not have money like that .The people who i talked to were horriable people and the way i was treated already being stressed because of the hurricane I will NEVER EVER USE YOU GUYS AGAIN AS WELL AS ANYONE I KNOW.!!
richard
Stayed 1 night in Oct 2024