Chateau d'Urspelt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau d'Urspelt

Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, free cabanas
Exterior
Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, free cabanas
Front of property
Executive Suite, 1 Bedroom | Deep soaking bathtub

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Am Schlass, Urspelt, Clervaux, LU9774
  • The Family of Man Museum
    4 min drive
  • Cube 521
    5 min drive
  • Saint-Maurice Abbey
    6 min drive
  • Spangdahlem (SPM-Spangdahlem Air Base)
    75 min drive

Room options

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Double Room (Castle)

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Chateau d'Urspelt

4-star Clervaux hotel close to Clervaux Castle
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Chateau d'Urspelt offers 56 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Clervaux hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Chateau d'Urspelt features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This business-friendly hotel also offers a spa tub, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Chateau d'Urspelt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Victoria - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Victoria

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Stereo

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (4,306 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.00 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50
  • Rollaway bed fee: EUR 50.00 per night
  • Facilities fee: EUR 60 per person and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

Property is also known as

Chateau d'Urspelt
Chateau d'Urspelt Clervaux
Chateau d'Urspelt Hotel
Chateau d'Urspelt Hotel Clervaux
d'Urspelt
d'Urspelt Chateau
Chateau d`Urspelt Hotel Urspelt
Chateau D'Urspelt Luxembourg
Chateau d'Urspelt Hotel
Chateau d'Urspelt Clervaux
Chateau d'Urspelt Hotel Clervaux

Chateau d'Urspelt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 288 out of 492 reviews" "
Rating 8 - Good. 160 out of 492 reviews" "
Rating 6 - Okay. 36 out of 492 reviews" "
Rating 4 - Poor. 5 out of 492 reviews" "
Rating 2 - Terrible. 3 out of 492 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jonas, London

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the property and the facilities. Restaurant felt overpriced for what it delivered. Breakfast was brilliant and highly recommended. Did not like the fact that there was limited air flow and air con in our room. Very hard to sleep in a family room without any airflow. Fans helped but let's just say, would expect a bit more than two fans whirring in the background to help us get some oxygen into the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Hester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite property! A beautiful place to unwind and refresh.
Stayed 1 night in Jul 2024

2/10 Terrible

Rasheeda, Houston

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I’m not sure why this place has four stars. The property is beautiful, but the service is the restaurant is terrible. Waited nearly 2 hours for our food. It was not worth a 2 hour wait. Staff apart from front desk, don’t speak English. The extra bed in our room was unportable and squeaky. We only had hand towels in our bathroom and had to request larger ones. Because it had been warm that day, it would appear this property died not have proper ventilation, especially in the “ fine dining” restaurant and breakfast area. It was stuffy and hot. The breakfast is fine but again for a four star hotel- not amazing. There were flies by and on the food plus in our room. I would not spend the money to stay there again. Disappointing stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Birna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Calm, friendly and nice hotel in a lovely village. Great service and very friendly staff. Thank you!
Stayed 1 night in Jul 2024

10/10 Excellent

Anouska

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel - the staff are excellent - very friendly and helpful, the food is amazing, the hotel and the rooms are spotless, very comfortable beds, nice roof top pool with a bar and courtyard seating area. It’s just a great place to stay. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Jari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Only issue was with the room request I had which they were not able to accommodate, but to be fair that was clear at the time of booking that may happen.
Stayed 1 night in Jun 2024

10/10 Excellent

Plutarco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bethany

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was a stunning property. My only regret is that I didn't have more time here!
Stayed 1 night in Jun 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in a castle! The grounds were beautifully maintained, rooms were clean and the bed was comfortable. We enjoyed spending time in the lounge as well the breakfast buffet in the morning. Would definitely love to come back and spend more time here.
Stayed 1 night in May 2024

10/10 Excellent

Melanie

Stayed 1 night in May 2024

10/10 Excellent

Nooshin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for the best hotel in Europe for the price, I highly recommend this one. It's a renovated castle where you'll feel like royalty. The staff is friendly, the rooms are impeccably clean, and the views are spectacular. At night, you can enjoy a bar located underground, where the ancient castle walls add a unique charm. This hotel offers an unforgettable experience.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very lovely stay
Beautiful room, and a stunning château. I was clean, comfortable, friendly, and helpful staff, amazing breakfast. Unfortunately, we did not have time to access and utilize the spa. We hope to return sometime in the future.
Stayed 1 night in Apr 2024

10/10 Excellent

Prabhu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really calm and cozy property with very friendly people. Great value for money.
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Cleanliness
Check your bill !! Reception young girl with glasses in morning added 50 Euro to the bill. Lucky we noticed, then she would not believe us so took us 40mins in the carpark on their weak wifi to prove to her that we had clearly already paid for 3 people - sad price gouging or bad training, no apology of course - either way it destroyed our confidence in this place. (Man in evening was delightful though). Pros: Breakfast good. Cons: lots of Ants in room, No aircon or fans. Lots of Flies in room - as window had to be a tiny bit open as way too hot with no fans to sleep. Rock hard beds.
Stayed 1 night in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2022

10/10 Excellent

Dan

Stayed 4 nights in Aug 2022

6/10 Okay

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Good property but average service
We had a really mixed stay as some parts of the experience were great and others weren’t. The good: The spa is incredible. Amazing facilities, good treatments and the cave pool is something I’ve never experienced in a spa before. The château itself is very beautiful and the outdoor areas are really relaxing and romantic. The breakfast buffet was great. Good food, lots of choice and lovely to eat in the courtyard. The food and presentation at dinner was good. The bad: The service was just not good at times. The staff seemed a bit too busy and overworked, and whilst they were trying their best, things would get forgotten. At dinner our wine never came but then appeared on the bill. We had to go inside to ask about the bill as no one had come to our table for so long. They said they would bring an allergy friendly amuse bouche and then we had to ask multiple times and it took a while. The menu at dinner is a little limiting, especially if you have allergies. If you stayed a couple of nights, you might run out of choices. Also, they ran out of cheese at 8:45pm, so we couldn’t have the dining option we wanted which made it more limiting. The room was a little bit shabby in areas with paint peeling etc. It was also extremely hot, so difficult to get much sleep. The view wasn’t a courtyard/garden view as advertised, we could just see the car park. Our late checkout was forgotten so we had to go to the desk in our robes, locked out.
Stayed 2 nights in Aug 2022

6/10 Okay

Rolando

Traveled with family
Liked: Cleanliness, amenities
El hotel nos pareció un poco estrecho y con instalaciones no muy cómodas Los pasillos no están climatizados y nos toco un día cálido Existen varios desniveles entre pasillos La habitación ok , pero nos pareció caro para lo que ofrecen Tuvimos muy mala experiencia en el restaurante , nos tuvieron sentados durante una hora y solo nos pudieron servir la entrada Al final cancelamos varios de los platillos Y todavía tuvimos problemas con la cuenta Ellos pretendían que les firmáramos por el total alegando que tenían problemas con el sistema, y que al día siguiente aclaráramos en la recepción Nos negamos a firmarla
Stayed 1 night in Jul 2022

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The door to to the restaurant was left open, so there were dozens of flies that needed to be constantly swatted away from food and drink. The food was excellent, but they should have had a better cooling system to keep all the flies out. The room heating and cooling only worked with a room card inserted, so the room was stuffy when we checked in. We left a card in while at dinner and overnight, and it only got to a decent temperature by morning. When we went to breakfast, we took the card. When we came back, it was immediately stuff again, so we checked out. The pool was nice, but there are houses directly on the other side of the pool wall, so people could see in. The pictures make you think that the property is out in the countryside, but it doesn’t feel that way when you can see houses right next door. Was woken up at 7 in the morning to farm equipment being sprayed down, which was right next to the room and under the window. There are a few bits that of a château, but the majority of the finishes are faux attempts to look aged, so they could have done a better job in decorating because it comes off with the impression of an attempt to give a château feel but only on a cursory glance. The staff was very helpful and friendly. I was excited about this stay and really wanted to like it, but it was ultimately disappointing.
Stayed 1 night in Jul 2022

10/10 Excellent

Hein

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and classy hotel in a beautiful location. Service and food is top notch
Stayed 1 night in Jun 2022

10/10 Excellent

Constantin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay is an incredible, memorable experience. It’s a truly special place. Highly recommended.
Stayed 2 nights in Apr 2022

6/10 Okay

Willy

Stayed 1 night in Mar 2022