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Koener Hotel & Spa

4.0 star property

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Photo gallery for Koener Hotel & Spa

Front of property
Exterior
Daily buffet breakfast (EUR 19 per person)
Indoor pool, open 10:00 AM to 8:00 PM, sun loungers
32-inch TV with cable channels, fireplace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
$101
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
14 Grand-rue, Clervaux, 9701
  • Place, Toy Museum
    ‪1 min walk‬
  • Place, The Family of Man Museum
    ‪1 min walk‬
  • Place, Clervaux Castle
    ‪3 min walk‬
  • Airport, Luxembourg (LUX-Findel)
    ‪60 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, individually decorated, desk

Comfort Double Room

8.2 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually decorated, desk

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Junior Suite

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, individually decorated, desk

Superior Suite

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Historic Suite, 1 Bedroom, Non Smoking, Bathtub

Premium bedding, in-room safe, individually decorated, desk

Historic Suite, 1 Bedroom, Non Smoking, Bathtub

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Koener Hotel & Spa

4-star Clervaux hotel with in-room fireplaces
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Koener Hotel & Spa offers 90 accommodations with fireplaces and safes. These individually decorated accommodations have separate dining areas. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Koener Hotel & Spa features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Koener Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Koener Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Secured, covered self parking on site (EUR 19 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Phone accessibility kit
  • Visual fire alarm

More

  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 20 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 19 per night
  • Pet fee: EUR 25 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per stay
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash

We should mention

Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Koener
Hotel Koener Clervaux
Koener Clervaux
Koener Hotel
Koener Hotel Clervaux
Koener
Hotel Koener
Koener Hotel Spa
Koener Hotel & Spa Hotel
Koener Hotel & Spa Clervaux
Koener Hotel & Spa Hotel Clervaux

Koener Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 246 reviews
Rating 8 - Good. 69 out of 246 reviews
Rating 6 - Okay. 30 out of 246 reviews
Rating 4 - Poor. 13 out of 246 reviews
Rating 2 - Terrible. 1 out of 246 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Room was great, comfortable and very clean. Restaurant was outstanding including the service. Great location , reasonable price. The only thing missing was a coffee machine or tea kettle in the room.
Stayed 1 night in Sep 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

This was a nice hotel. The property is a little tired but not enough to cause a problem. Our room was very clean, big and comfortable. TV worked, but had no English language channels. One criticism would be no tea or coffee making facilities in the room. There was a safe for valuables in the room. The hotel has a good pool and spa centre. Staff in the hotel were friendly and helpful. The area was nice and quite. There are about 4 restaurants right next to the hotel offering a good selection of menus. We managed to park for free just outside the hotel, but spaces are limited. I believe parking in the hotel is approx 15 euros. Overall a nice pleasant comfortable hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel in the centre of a small town. It was initially difficult to find and locate the entrance to the underground car park but this turned out to be very convenient and totally safe. Check-in was easy but we were surprised that the best way to reach our room was by going out of the front of the hotel to re-enter by another door. This was not a problem and the lifts were good. The room was excellent, with a nice view of the town square. It was large with a king size bed, and a very nice bathroom. The breakfast buffet in the restaurant was plentiful with a wide selection of hot and cold options. The spa was an added bonus. Overall, a superb hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a perfect mini break! I arrived utterly exhausted after a 12 hours journey and was immediately upgraded! Facilities are excellent, the Spa was immaculate. Food was delicious and generous. The only negative was the need to invest in air conditioning.
Stayed 2 nights in Jun 2025

10/10 Excellent

D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a quaint town.

The spa and breakfast exceeded the expectations. For the spa would have been nice to receive instructions for use at the beginning (for example, bring the towel from the room and at the end of your spa stay exchange it for a clean one). There is parking available but not free. The staff did not make that clear. The parking spots are pretty small. The only downside was the lack of clear communication from all staff.
Stayed 4 nights in Jun 2025

4/10 Poor

ROBERT, whitehouse station

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in was horrible. AFTER pulling into the parking garage entrance, there's a closed gate and a sign saying"check in first". After calling the front desk, we were grudgingly let into the garage "for just a couple minutes". That seemed rude -- not nearly enough time for us to unload and bring our luggage to the front desk. The hotel is at the end of a pedestrian street, so there's nowhere else to unload. At the front desk we find that "parking available" is a big MAYBE. You're supposed (try to) to reserve parking when you reserve a room. But there's only a couple dozen spaces in the garage, not nearly enough for all the guests. Front desk clerk rattled off the locations of 3 nearby parking lots but did not have maps. Turns out our room was in a separate building, reached by going outside, turning left, door on the left a ways down, before the statue. Glad it didn't rain while we were here. The location was fine for what we planned on doing, neighborhood and restaurants were good,
Stayed 3 nights in May 2025

6/10 Okay

Carl

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Average

Very expensive for a tired looking hotel. When you include extra charges for breakfast for a family of 3 it is rather costly. On a postive note the staff were very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bingham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon, Chalfont St Giles

Traveled with family
Liked: Amenities
Lovely hotel, brilliant pool and spa facilities Just be careful in the sauna if you blush easily!! Beautiful surroundings
Stayed 1 night in Aug 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

James

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

8/10 Good

Don, Portland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility is clean, comfortable and well maintained. The location is very good for visiting Clairvaux. The staff seemed friendly and tried to provide a good service. The restaurant food was good and the wait staff, although trying and working hard seemed a little confused - I think there were some internal misunderstandings about the hotel procedures among the staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sherry, Black Diamond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were small but comfortable. There is no air conditioning but a large fan in the room dealt with the heat. The area is quite nice with excellent dining options. We had a little trouble finding it but once we called it was easy.
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

A great place to relaxed

We love this property. All staff are great. Quiet and restful.
Stayed 4 nights in May 2023

10/10 Excellent

Krunoslav

Stayed 2 nights in Nov 2022

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in the center of the delightful village of Clervaux.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gudjon Helgi

Stayed 1 night in Aug 2022

10/10 Excellent

Obiely

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am frequently staying at this property during my business visit in Luxembourg for almost 20 years.
Stayed 1 night in Aug 2022