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Staff were great at check in and breakfast, room was spotless and everything felt very new. Room was really well equipped, wish I was staying longer😅

Will go back!

absolutely gorgeous hotel, the spa was amazing, we loved the location, and best of all each and every person we met there was just so gracious and helpful. The main conceirge saved our lives by fixing a train reservation I had completely fumbled - he found us a far better train, at a far better price, and helped us navigate the difficult reservation system. we would not have been able to do without him. other travelers told us they had taken the front desks help in many other ways all to excellent effect, as well. We will definitely come back some time, and tell our friends to do the same! Cindy

Lovely big rooms nice meal and loved the spa!

Room was great, spacious and well thought out with charging points. breakfast was good, the hot food sadly wasn't under any heat lamps so the bacon, sausages and hash browns etc were cold so saw lots of daily waste as no-one ate them. everything else was good! Staff were really friendly and still getting to know the hotel as well as so new! Beds were good, shower was good (sadly only 4 coffee pods and then have to pay for extras), good soundproofing. Ski hire shop in basement was well stocked and so easy for in and out each day biggest negative was the room was too hot, even with all radiators switched off it was like an oven which didn't help with sleeping and staff didn't have a solution. I spend around 200 nights a year in hotels if not more and for a new hotel these guys are going the right way. hope to be back to see it!