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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Lobby
1 bedroom, in-room safe, desk, laptop workspace
Business center
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym

Explore the area

Map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Lobby

La Quinta Inn & Suites by Wyndham Cleveland - Airport North

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1594)
$136 nightly
The price is $136 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Cleveland - Airport North

About this property

Best Western Airport Inn & Suites Cleveland

Brook Park hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Airport Inn & Suites Cleveland features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Airport Inn & Suites Cleveland is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2025

2/10 Terrible

Deshawn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Looks like under construction beds outside every where was weird
Stayed 1 night in Apr 2025

10/10 Excellent

Marcia

Stayed 1 night in Mar 2025

2/10 Terrible

Charlie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was under construction. Was not informed. And I booked a single bed room when I got there I was given a double bed room and was told there were no more single rooms. But I checked in like and said there was one available.
Stayed 4 nights in Apr 2025

4/10 Poor

Suzanna

Disliked: Cleanliness, property conditions & facilities

Dirty

The room was dirty! We were only there for one night. They changed us to a handicap accessible room which I booked, but was not available so they put us in a suite which was larger and more than we needed but we needed the accessibility so that was nice. But it was not cleaned very well at all!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
We didnt have hot water and when we called to let them know they argued with us then came up to check it out and they apologized it was reversed hot and cold they would work on fixing it..... what a joke.....
Stayed 1 night in Apr 2025

6/10 Okay

Barbara

Traveled with family and small children
Disliked: Amenities
The hotel is being renovated. The front desk did not understand English real well. Our pull out couch bed still have the plastic on it the manufacture so obviously it had not been opened. There was no sheets or pillows for that pullout couch in the room. Our flight left before breakfast started.. It wasn’t a bad hotel for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet and close to the highway and had lots of restaurants around
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was absolutely amazing I can’t remember the female manager BUT knowing my handicap condition and another situation that came up she handled everything without making me feel like a burden and not heard !!! Her a fry two housekeepers that took care of me and the main race guy deserve a raise !!!
Stayed 6 nights in Apr 2025

10/10 Excellent

LUANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

weiyue

Stayed 1 night in Apr 2025

10/10 Excellent

Janis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Denise

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
This hotel was being renovated. I hated looking at construction material and stepping on debris. The sofa sleeper's mattress had stains and there were food and other garbage in the sofa when we opened it up. The cleaning staff was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property has little parking. Property was under construction and vary dirty from it. Our room was recently remodeled and you could tell it was rushed and not finished the right way carpet was uneven tile had gaps you could stub your toe on. Not the best food
Stayed 1 night in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sheila

Stayed 1 night in Apr 2025

10/10 Excellent

lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening receptionist was absolutely amazing. We ended up leaving our car there and using their transportation to the airport. So very kind
Stayed 1 night in Mar 2025

4/10 Poor

Juan P

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn’t clean dusty, the sheets not clean, no WiFi available, very poor quality
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly, very accomodating, helpful. Although the property is currently being remodeled, it was very clean, the room was updated, beds comfortable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Axel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff. Best attention to details ever. Sharp shuttle time.
Stayed 1 night in Mar 2025

6/10 Okay

Ashay

Traveled with group
Disliked: Amenities
Overall the experience was fine. The room Was clean but the tv and microwave was a bit dated. One of the pillows had a stain on it so I asked for a new pillow. They asked if I wanted to change the pillow case I told them No I wanted a new pillow and they seemed to have an attitude about that.
Stayed 2 nights in Mar 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025