Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Business center

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
$100
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    ‪5 min drive‬
  • Baldwin Wallace College
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Best Western Airport Inn & Suites Cleveland

Brook Park hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Airport Inn & Suites Cleveland features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Airport Inn & Suites Cleveland is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 472 out of 1026 reviews
Rating 8 - Good. 268 out of 1026 reviews
Rating 6 - Okay. 129 out of 1026 reviews
Rating 4 - Poor. 78 out of 1026 reviews
Rating 2 - Terrible. 79 out of 1026 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sadie

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Peeling paint, keys did not work after going to desk 3 times.
Stayed 3 nights in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
I was quickly picked up from the airport. Check-in was fast. The room was comfortable. Hot breakfast was ready at 6:00 am and was good. I only stayed one night and everything was as expected or better.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The shuttle to the airport was perfect
Stayed 1 night in May 2025

6/10 Okay

Judd

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, this hotel was a mess! No molding on the walls, painting done months ago, but not finished. The room numbers were written with masking tape slapped on the doors. Overall it was just icky. I will say the staff was quite nice though-but I wouldn’t recommend the property.
Stayed 2 nights in May 2025

10/10 Excellent

alison

Liked: Staff & service, amenities, property conditions & facilities
Close to airport. Provides transportation to/from airport. Also, keeps my car while on vacation for half the price of the airport.
Stayed 1 night in May 2025

8/10 Good

BRIAN

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quick layover

Quick layover from unexpected flight change. Only stayed in room 4 hrs. Did nit use any of the amenities.
Stayed 1 night in May 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

John, Ottawa

Stayed 1 night in May 2025

8/10 Good

Jean

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet area and shuttle available 24 hrs
Stayed 1 night in May 2025

6/10 Okay

Bandon

Traveled with family
Liked: Staff & service
Pool not heated at all, breakfast wasnt bad
Stayed 1 night in May 2025

10/10 Excellent

Ankitha

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

Gerald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpfull staff
Stayed 8 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in May 2025

6/10 Okay

Richard

Traveled with partner
Disliked: Property conditions & facilities
Property was close to airport and in a quiet neighborhood. Building was not in great shape and airport transport could only take three to four people as transportation was by a citizen their car.
Stayed 1 night in May 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Stay

Only bad thing I can say was we had kids running up and down the hall slamming doors. Also someone going in and out of the stairs all night long. Should have called the front desk but let them know in the morning.
Stayed 1 night in May 2025

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Larry

Stayed 1 night in May 2025

8/10 Good

Leonid

Traveled with family
Liked: Staff & service, amenities
The air conditioner in the room did not cool.
Stayed 3 nights in May 2025

6/10 Okay

RENEE

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We we roomed on the first floor right next to the loud construction workers. The driver didn’t show up for our shuttle. Fortunately the clerk drove us. It will be nice once construction is done and ppl are willing to work again.
Stayed 1 night in May 2025

8/10 Good

Sharon

Business traveler, Traveled with partner
Liked: Cleanliness
Beds were comfortable
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

10/10 Excellent

Shwetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to come back and catch up on sleep to. All of the amenities are there and were satisfactory for me. The bed was comfortable. The only two cons for my stay were that the walls were pretty thin and I could hear everything happening in the hallway almost as clearly as I would if I had the door open. The other con was the lights in the room were a harsh white. I personally prefer warm yellow light to the hotel's cold white ones. That being said, these cons didn't really get in the way of my comfort during my stay.
Stayed 1 night in May 2025

2/10 Terrible

Angela

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked nothing
Stayed 4 nights in May 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast room too small and crowded Staff excellent Facility clean
Stayed 1 night in May 2025