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Best Western Airport Inn & Suites Cleveland

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Interior entrance
Lobby
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Parking available
  • Gym

Explore the area

Map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    4 min drive
  • Baldwin Wallace College
    6 min drive
  • NASA Glenn Research Center
    9 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    4 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Airport Inn & Suites Cleveland

Brook Park hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Airport Inn & Suites Cleveland features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Airport Inn & Suites Cleveland is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 397 out of 1007 reviews" "
Rating 8 - Good. 262 out of 1007 reviews" "
Rating 6 - Okay. 132 out of 1007 reviews" "
Rating 4 - Poor. 97 out of 1007 reviews" "
Rating 2 - Terrible. 119 out of 1007 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is typical of what you would expect from a hotel servicing an airport, but the stay was pleasant and the woman working the front desk, as well as replenishing the breakfast in the kitchen every morning, was quite nice and took pride in her job and worked hard to make sure the guests enjoyed their stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice hotel. Only negative was film on the window so you could not see out.
Stayed 2 nights in Sep 2024

8/10 Good

JEANINE, Union City

Stayed 1 night in Aug 2024

10/10 Excellent

Kenyette

Liked: Cleanliness, staff & service, property conditions & facilities
that this property had a shuttle to airport since i had a early flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and they stored my bags which was very helpful. Room and bathroom were clean ✅ Elevator was working (just letting you know, because a lot of reviews have said that it was not working). Breakfast was great. There was a lot of options and a lady worker was very nice. Ordered a airport shuttle (while checking in), no problems there at all. Ride was fast (literally 5 min 🤣).
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Larry, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located near the airport and rental car lot. The property had plenty of parking on site. The staff were helpful and pleasant and advised me of the services they offered. The room was spacious and neat. The bed was comfortable and had four pillows of differing firmness. There was a desk in the room. Breakfast was included each morning consisting of hot items such as eggs, sausage and pancakes as well as pastries, cereal, coffee and juice.
Stayed 4 nights in Sep 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vicki

Liked: Amenities, property conditions & facilities
It was a good atmosphere. The room was decent and very clean
Stayed 1 night in Sep 2024

8/10 Good

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The beds were very hard which isn't my favorite. The elevator didn't work for a day when we were there and the staff said it's broke a lot. Showers were a little dirty. Staff was very helpful.
Stayed 3 nights in Sep 2024

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and average for a Best Western property. The breakfast was very good BUT...the hours for breakfast were not good. Breakfast ending at 9 am is too early, 10 am would have been much better especially since we were on long weekend vacation.
Stayed 2 nights in Sep 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was no soap in bathroom so we had to call the front desk. I thought front desk clerk could have been friendlier. Only 1 thin blanket on bed so we couldnt use air conditioner. In room refrigerator froze our beer.
Stayed 1 night in Sep 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Airport and Interstate
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Amenities
Very private
Stayed 1 night in Sep 2024

10/10 Excellent

jullane, Midwest City

Stayed 1 night in Aug 2024

6/10 Okay

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel Nice pool Great price
Stayed 1 night in Sep 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Run down property, elevator broken,
Stayed 2 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience shuttle to airport. Have enjoyed stays before, but last stay I was put in a 2 queen beds, instead of the king bed I reserved
Stayed 2 nights in Sep 2024

8/10 Good

Bernadette

Traveled with group
Liked: Staff & service
Beds were good, breakfast was nice, it was quiet and convenient to airport. Stayed one Wed night then again the following Mon--in the same room. The sink drainage was never improved, kleenex was never replenished, and shower is very weak but was warm.
Stayed 1 night in Sep 2024

8/10 Good

Robbie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stuff could be better but overall convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Rhoda

Stayed 1 night in Aug 2024

4/10 Poor

Karen

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Meh
The elevator was out. 3rd floor room. When I asked what would happen if that didn’t work for us i was told the reservation would be cancelled and we could find someplace else at 10:30 pm. The room was ok, but the toilet ran.
Stayed 1 night in Sep 2024