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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Business center
In-room safe, desk, laptop workspace, blackout drapes
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
$80
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
16501 Snow Rd, Brook Park, OH, 44142
  • Place, I-X Center
    ‪4 min drive‬
  • Place, Baldwin Wallace College
    ‪5 min drive‬
  • Place, NASA Glenn Research Center
    ‪6 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Queen Suite with Sofa Bed - Non-Smoking

  • Sleeps 4

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About this property

Best Western Airport Inn & Suites Cleveland

Brook Park hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Airport Inn & Suites Cleveland features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Airport Inn & Suites Cleveland is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 519 out of 1120 reviews
Rating 8 - Good. 292 out of 1120 reviews
Rating 6 - Okay. 148 out of 1120 reviews
Rating 4 - Poor. 79 out of 1120 reviews
Rating 2 - Terrible. 82 out of 1120 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Great service at front desk
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

deserae

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Cleanness was questionable. My room reeked of cigarette smoke (non-smoking room) and air conditioner seemed to be blowing stale air and mold around. The hallways in the hotel looked as if they had not been cleaned nor vacuumed in 10 yrs.
Stayed 1 night in Aug 2025

6/10 Okay

heidi

Disliked: Cleanliness, staff & service, property conditions & facilities
it was dirty and run down
Stayed 1 night in Aug 2025

4/10 Poor

Frank, Fallston

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor condition. No one at desk when I checked in and when I checked out. Room number was taped to the door.
Stayed 1 night in Aug 2025

6/10 Okay

Cheryl

Traveled with family
Disliked: Room comfort

A budget choice

The bed was not comfortable. It was old and felt like laying on springs. It was fairly noisy and the AC unit was noisy. It was budget price and we got what we paid for. Shower gel was empty, not enough towels in the room to begin with.
Stayed 1 night in Aug 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities

Good value

This hotel is a very good value. Lobby and public areas, hallways are clean enough, though could use more attention. Room is quiet, spacious, with newer laminate floors and updated bathroom. Good water pressure. 2 queen mattresses are older spring-coil, and could benefit from replacement. Climate control was excellent. Breakfast had very good balanced choices and variety with attentive staff. Front desk was friendly and accommodating. Plenty of parking. Recommend at this price point.
Stayed 1 night in Aug 2025

10/10 Excellent

Iris

Stayed 1 night in Aug 2025

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A bit shabby and run down. Frosted windows in room did not allow for view of the outside. Lighting in the room was poor.
Stayed 1 night in Aug 2025

10/10 Excellent

Karthikeya

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful. The property needs major cleaning and renovations. Again, the staff were very good. The building just needs work.
Stayed 1 night in Aug 2025

10/10 Excellent

Darcelle

Traveled with partner
Liked: Property conditions & facilities
The staff was very friendly and the rooms were very nice. The only thing I did not like is that we had to pay for parking while gone on our trip, thought it would be a nice gesture to be free since we paid that much to stay there. Other than that great place to stay and very convenient to the airport and close
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and comfortable. Note: was upgraded to a kitchenette site but the kitchenette didn't have any dishes or silverware. We didn't care and this didn't factor into our review but I just wanted to warn anyone that you may find this to be a problem for you
Stayed 1 night in Jul 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better, but everything else was great!
Stayed 1 night in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and satisfactory
Stayed 2 nights in Aug 2025

10/10 Excellent

melany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport. Accommodating and the shuttle was on time
Stayed 1 night in Aug 2025

8/10 Good

Pang-Chen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was a breeze. Room was updated, clean washrooms. Pool was nice for kids.
Stayed 2 nights in Aug 2025

6/10 Okay

Kara

Traveled with family and small children
Liked: Staff & service
Okay for one night. Couldn’t see out our window it was so dirty/humid between the glass. Could hear other guest’s doors slamming closed very easily. AC unit was also noisy. Bed was too soft for our taste. But the Airport shuttle service was great!
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kyle

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were spacious. Shower was narrow. Beds were comfortable. The pool was gross. It was super cloudy with some chunks of something floating on the top. The pool room smelled musty like the floor hadn’t been cleaned in a long time. No one was swimming due to the condition of the water. The breakfast was pretty good.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The daily breakfast was very good. Bed was very comfortable and the internet was adequate. The property has been updated but the windows were frosted and you couldn't see out. Kind of weird to us. It was very convenient to the airport and for all of our day trips we did.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Looks okay at first

The beds were very cheap; you could hear and feel the springs and the metal they were on. The shower had a long black hair in it, and the bath mat had dirt foot prints on one side. The air conditioner/heater was super moldy, so my son needed Benadryl, and we had to sleep with it off- it was hot. I pulled a shorter hair out of my mouth at breakfast the next day from the scrambled eggs. There were also no thresholds for the doors- there was a hallway rug, the concrete floor beneath, and the room flooring- kind of weird- made the room bright. We didn’t sleep well.
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Traveled with family
Property was dirty, air conditioning loud
Stayed 1 night in Jul 2025

10/10 Excellent

bchara

Stayed 3 nights in Jul 2025