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Best Western Plus Mentor-Cleveland Northeast

2.5 star property

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Photo gallery for Best Western Plus Mentor-Cleveland Northeast

Lobby
Breakfast, lunch, dinner served; American cuisine
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed) | 1 bedroom, in-room safe, desk, laptop workspace
Business center
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
$107
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
8434 Mentor Avenue, Mentor, OH, 44060
  • Place, James Garfield National Historic Site
    ‪13 min walk‬
  • Place, Mentor Ice Arena
    ‪5 min drive‬
  • Place, Historic Kirtland
    ‪6 min drive‬
  • Airport, Cleveland, OH (CGF-Cuyahoga County)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(60 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(64 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed)

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Fireplace

Executive Room, 1 King Bed, Non Smoking, Fireplace | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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Reception
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About this property

Best Western Plus Mentor-Cleveland Northeast

Mentor hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Best Western Plus Mentor-Cleveland Northeast offers 49 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus Mentor-Cleveland Northeast features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 300 square feet (28 square meters) include a conference center. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

Best Western Plus Mentor-Cleveland Northeast is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Skye Restaurant & Pub - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Skye Restaurant & Pub

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (300 square feet of space)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (42 inch wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 8:30 PM

Property is also known as

Best Western Lawnfield
Best Western Lawnfield Inn
Best Western Plus Lawnfield
Best Western Plus Lawnfield Inn
Best Western Plus Lawnfield Inn Mentor
Best Western Plus Lawnfield Mentor
Lawnfield
Lawnfield Inn
Best Western Lawnfield Hotel
Best Western Mentor
Best Western Plus Lawnfield Hotel Mentor
BEST WESTERN PLUS Lawnfield Inn & Suites Mentor, Ohio
Best Western Plus Lawnfield Inn And Suites
Mentor Best Western
Best Western Plus Lawnfield Inn & Suites Mentor Ohio
Best Western Plus Lawnfield Inn Suites
Best Western Plus Lawnfield Inn Suites
Best Western Plus Mentor Cleveland Northeast
Best Western Plus Mentor-Cleveland Northeast Hotel
Best Western Plus Mentor-Cleveland Northeast Mentor
Best Western Plus Mentor-Cleveland Northeast Hotel Mentor

Best Western Plus Mentor-Cleveland Northeast Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated, comfortable. Front desk staff friendly and efficient.
Stayed 1 night in Aug 2025

10/10 Excellent

Craig, Johnstown

Stayed 1 night in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Julianne

Traveled with family
Disliked: Amenities, property conditions & facilities
Advertised as a 3 star hotel but it felt like only a 2. I was disappointed that the restaurant is closed for the time being. There are several restaurants nearby though. The property and room was clean but dated and worn. The beds were a bit lumpy but not unbearable.
Stayed 2 nights in Aug 2025

10/10 Excellent

WILLIAM

Stayed 3 nights in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Loved the look of the place. The staff weee all very friendly and helpful The only thing I might do differently is change up the breakfast food with some pancakes or sausage, gravy and biscuits. The scrambled eggs can sometimes get a little moist and no flavor
Stayed 2 nights in Aug 2025

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay. Closed Restaurant!?

My only issue is that this is the second time I have stayed there and the restaurant was not open.
Stayed 3 nights in Jul 2025

8/10 Good

Clare, Carbondale

Traveled with partner
Liked: Staff & service
Shower didn't drain
Stayed 1 night in Aug 2025

10/10 Excellent

Jong Min

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Mahmoud

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Property looks descent from outside, My hotel room furniture were worn out, leather chair is torn, bathroom door needs painting, not enough towels, shampoo was extremely small for two people.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2025

10/10 Excellent

MR GARY L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Great breakfast items. Classic older hotel but everything was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, clean, friendly
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different design of the lobby and the exterior compared to most hotels. I was disappointed that the restaurant they advertised having had been closed for awhile due to staffing issues.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hard to view tv from anywhere but bed!
Stayed 4 nights in Jul 2025

6/10 Okay

Brian

Liked: Room comfort
Disliked: Cleanliness, staff & service

Well...Expected Better

This was a second time to this location. We left disappointed and discouraged. We have a King Suite Room. 1. Our shower wall had a large amount of a woman's hair who had previously used the room. 2. Arriving at 9:10 a.m. for a free breakfast...ends at 9:30 a.m. There was little or no breakfast to enjoy. A new batch of scrambled eggs did arrive @ 9:15 a.m. There were a few sausage links that looked like they had been there for a while. There was no bacon or breakfast potatoes. I asked if anything else was going to be prepared...no was the answer I received. Upon checking out, my expressed her concerns. There was little no concern for their lack of effort to be better than average or at least average. When you pay over $330 for a two-night stay, you HAVE to be better than that. We will not be back. Shame on you!
Stayed 2 nights in Jul 2025

6/10 Okay

Susan M

Stayed 2 nights in Jul 2025

4/10 Poor

Jeffrey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bar open, no restaurant open, no room service, and the pool burned your eyes. It smelled like bleach not chlorine.
Stayed 4 nights in Jul 2025

6/10 Okay

Anneke

Traveled with partner
Liked: Cleanliness
Although the property is older and very nice we were disappointed that the lounge and restaurant was closed. The room was older but clean and we did have a few ants on the side table. They are probably due for there bug spray of the property.
Stayed 1 night in Jul 2025

10/10 Excellent

Christina, Painesville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms might be dated and worn, but the beds are clean and comfortable. Breakfast is made well and yummy! Check-in was a breeze. It’s quiet inside making you think you are the only one’s there.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historical aspects of the property. It was unfortunate that the bar/restaurant were not open, however. The breakfast area as neat, clean, and well-stocked. The gentleman working the breakfast room was great! Helpful and friendly. Check in and out was efficient and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachelle

Traveled with family
Liked: Amenities
Clean friendly upscale area
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept hotel with friendly service. Zero complaints.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpfull.
Stayed 3 nights in Jul 2025