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Comfort Inn - Independence

2.5 star property

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Photo gallery for Comfort Inn - Independence

Coffee service
Lobby
Reception
Seasonal outdoor pool
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$110
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
6191 Quarry Ln, Independence, OH, 44131
  • Place, Topgolf
    ‪16 min walk‬
  • Place, Brandywine Falls
    ‪7 min drive‬
  • Place, Cleveland Metroparks Zoo
    ‪9 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(41 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn - Independence

Independence hotel close to Cuyahoga Valley National Park
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Comfort Inn - Independence offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn - Independence has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 22 2025 to September 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn
Comfort Inn Independence Hotel
Comfort Inn - Independence Hotel
Comfort Inn - Independence Independence
Comfort Inn - Independence Hotel Independence

Comfort Inn - Independence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 172 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

4/10 Poor

Felicia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for the pool because i have 2 kids . Was not notified that pool had been out of service for awhile . Felt like their should have been some discount but was told no . So it was a bummer for the kids . Room was smelling of musty dirty water . Carpet seemed to be damp . Customer service was not good . Asked for clean towels and had to go get them myself . Lady who does breakfast was not so nice . Was not a good experience or stay .
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

8/10 Good

Nadine

Traveled with family
Liked: Cleanliness, staff & service
Rooms need maintenance and a deep cleaning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

One Night Stay

Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Stayed 1 night in Jul 2025

4/10 Poor

sharon

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The hallway where the stairs are was dirty and did not get cleaned the whole time that I was there. The breakfast was really good and the staff was really nice.
Stayed 4 nights in Jul 2025

2/10 Terrible

JENNIFER

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My extended family & I booked this location back in February because it had a pool, When we arrived in July we were told that the pool was no longer available. Neither Expedia or the hotel itself contacted us to inform us of this change. When I asked if there was going to be compensation The clerk pretty much said no and to contact Expedia. While Expedia did compensate us for the rooms, I feel the hotel itself should have done a better job at informing Expedia of the changes and making our stay more comfortable considering it is July with 100° weather. Also, please review when booking a room because there standard room with two beds (room 220 )did not come with a refrigerator or a microwave & the TV did not work. Room 216 The phone and TV did not work . Of course we contacted the front desk and nothing was resolved. maintenance did not even came to the rooms. The furniture is old. There needs to be major renovation. Upon arriving I did check the bottom sheets which everything look good but I should have checked the top one too and come to find out in the morning I seen a blood smear. Room 221 was fine No complaints from family members in that room
Stayed 2 nights in Jul 2025

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

RICHARD

Liked: Staff & service

OK for a single guy passing thru on a short visit

Pool out of service (although they called a day before to inform). 16-year-old TV with broken remote control, change channels manually. Low water pressure. Bathroom fan linked to bathroon light. Internet good. AC good.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Beds horrible, carpet was gross
Stayed 1 night in Jun 2025

4/10 Poor

david

Stayed 1 night in Jul 2025

6/10 Okay

Okoye

Traveled with family
Liked: Cleanliness, staff & service
When I called to confirm my stay, a staff told me I had to pay $100 in cash when I arrive for a deposit I was confused
Stayed 1 night in Jun 2025

10/10 Excellent

loris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was in place and staff were accommodating
Stayed 6 nights in Jun 2025

2/10 Terrible

ROSHAUNA

Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet appeared to be shampooed prior tp our arrival. We could feel the dampness on our feet. Walking on our socks caused them tobe damp. There was the aroma of damp carpet in the air. The air conditioning could not remove the humidity from the room. I sweated all night. In the morning, I mentioned the issues to the front desk. The receptionist indicated they could not give us a credit.
Stayed 1 night in Jun 2025

2/10 Terrible

Valeria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First when entered we were told the pool is not working and probably wont be till August. Wish i would have know that. The room had plenty spiders. The door for the bathroom wouldn't close all the way. A few of the outlets didnt work. It didnt really feel that clean, holes and scrapes on the walls and in the corners in the bathroom.
Stayed 2 nights in Jun 2025

6/10 Okay

Kara

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Aurelius

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Colbert

Nice staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness
Nice hotel. Not much to do around it. Pool was not u and running very disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to downtown attractions and Cuyahoga National Park. Area seemed to be safe. Lots of dining options nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angelique

Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient location.
Stayed 1 night in Jun 2025

8/10 Good

Erica

Stayed 3 nights in Jun 2025