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Courtyard by Marriott Cleveland Willoughby

3.0 star property

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Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Exterior
Interior entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Classic Park
    ‪5 min drive‬
  • Historic Kirtland
    ‪8 min drive‬
  • Legacy Village
    ‪13 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Cleveland Willoughby

3-star Willoughby hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Courtyard by Marriott Cleveland Willoughby features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and express check-in. Complimentary self parking is available on site.

Courtyard by Marriott Cleveland Willoughby is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 309 out of 625 reviews
Rating 8 - Good. 181 out of 625 reviews
Rating 6 - Okay. 72 out of 625 reviews
Rating 4 - Poor. 40 out of 625 reviews
Rating 2 - Terrible. 23 out of 625 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Staci

Business traveler
Liked: Cleanliness, staff & service, room comfort
Clean and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cordial hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very friendly. Facility was clean and room was cozy. Will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Lohn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly staff, very clean
Stayed 2 nights in Nov 2024

8/10 Good

Debi

Liked: Cleanliness, staff & service
Disliked: Amenities
Advertised hot tub but apparently not available because no permits..don't advertise what don't have. Make this trip monthly at least not sure if will trust this as my go to hotel, that I'm working to replace the hotel been using past 2 yrs.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 2 nights in Nov 2024

10/10 Excellent

Qwashaun

Stayed 1 night in Nov 2024

10/10 Excellent

Donovan

Nice and clean
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I needed to bring my dog in the hotel to check in and the front desk wouldn’t give me my key cards because of him. I didn’t even get a chance to tell him that my dog was going to stay with a friend. I already knew the hotel wasn’t pet friendly! He was very rude!
Stayed 1 night in Nov 2024

10/10 Excellent

carol

Stayed 1 night in Oct 2024

8/10 Good

Thad

Stayed 1 night in Oct 2024

8/10 Good

James, Anthem

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very pleasant and the hotel’s cleanliness was excellent
Stayed 1 night in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

DONALD JAMES, VERONA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
We enjoyed our stay at the Courtyard in Willoughby. The staff was friendly helpful and courteous. The woman at checkin was delightful. Our room was clean and comfortable. We will definitely book here again when we need to travel this way again.
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shawna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The glow up might not be super evident from the outside but inside is really nice! Our room was big and everything looked good. The staff were so sweet - front desk at night when we checked in and the young man working the breakfast/coffee bar in the morning. Kids loved the pool (and it looked clean!) It was great and we would recommend staying here.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

IHKEEM

Stayed 2 nights in Sep 2024

8/10 Good

James, Anthem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to restaurants and freeway.
Stayed 3 nights in Oct 2024

10/10 Excellent

DONALD JAMES, VERONA

Liked: Cleanliness, staff & service
Cx
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Stayed 2 nights in Sep 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as expected
Few hotel chains are as consistently dependable as Marriott.
Stayed 1 night in Oct 2024