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Courtyard by Marriott Cleveland Willoughby

3.0 star property

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Photo gallery for Courtyard by Marriott Cleveland Willoughby

Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
35103 Maplegrove Rd, Willoughby, OH, 44094
  • Classic Park
    ‪5 min drive‬
  • Historic Kirtland
    ‪7 min drive‬
  • Legacy Village
    ‪15 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Cleveland Willoughby

3-star Willoughby hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Courtyard by Marriott Cleveland Willoughby features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and express check-in. Complimentary self parking is available on site.

Courtyard by Marriott Cleveland Willoughby is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 10 for adults and USD 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 10 for adults, and USD 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

Courtyard by Marriott Cleveland Willoughby Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 324 out of 653 reviews
Rating 8 - Good. 192 out of 653 reviews
Rating 6 - Okay. 74 out of 653 reviews
Rating 4 - Poor. 40 out of 653 reviews
Rating 2 - Terrible. 23 out of 653 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

6/10 Okay

Kelly, Azle

Liked: Staff & service, amenities, property conditions & facilities
The hotel was great the only problem is my bed had odd spots all over it like it hadn't been cleaned
Stayed 2 nights in Feb 2025

6/10 Okay

DONALD, VERONA

Stayed 3 nights in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times over the years . Property is nice , rooms clean and staff very nice . Also less than 30 min drive to Cleveland Clinic main campus and it is more reasonably priced than hotels there
Stayed 1 night in Feb 2025

10/10 Excellent

Stanley

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in the county

Great hotel. Will visit again
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i came with my grandson so they could going swimming and they had a great time. but it was cold in there
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Very quiet and comfortable room, lots of space except the bath area is a little limited. I like the patio outside the room too. Nice hot cocoa bar upon check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Atmosphere

This is our 3rd time visiting the property and always..... they show up and prove why they're the best. We visited the hotel bar this time and it was awesome. Sharon made us feel like we were home and we definitely visit her again on our next stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosemarie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

It was very clean. The bed was very comfortable. Wished they offer continental breakfast. Will definitely stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Deionty

Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. And the bartender in the evening she was very pleasant
Stayed 1 night in Jan 2025

10/10 Excellent

Ann, Swanton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly! Everything was clean! Breakfast was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Very friendly staff. Convenient to highways.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Everything was clean. We enjoyed the food and drink at the Bistro. It was nice not to have to go out in the cold weather for something to eat.
Stayed 1 night in Jan 2025

10/10 Excellent

Luanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, check in was fast and efficient. Clean rooms and comfy beds.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Brittany

Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Traveled with family
Disliked: Property conditions & facilities
The room itself was nice. Beds were very comfortable. However, we were traveling with teenagers. The hot tub was not operating and the pool was not heated. It was absolutely too cold to swim in. There is no free breakfast which we were aware of. The breakfast they offered was EXPENSIVE! $12 for a warmed up frozen croissant sandwich! Thank goodness there was a Cracker Barrel, Bob Evan’s and Sheetz near by. The elevator smelled terrible and it was slow. It made a lot of clicking and grinding noise as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

We had an amazing stay over the weekend. My fiance and I do a "sweetheart getaway' every weekend. We choose a different local hotel and enjoy a weekend staycation that includes food, fun, and a comfortable room. This property by far has been the best hotel that we've stayed at. Front desk staff were courteous, efficient and knowledgeable of the area for dining and entertainment. The room was gorgeous with an incredibly cozy bed and a nice room set up. We didn't swim but the pool and gym were clean and had modern equipment. They have a 24/7 bistro set up in the lobby which was all stocked. Complimentary hot chocolate upon arrival was just what we needed after coming in from a snow storm. This is definitely at the top of our list to add to our frequently visited spots às I'm 100% certain that we'll be coming back. The price was outstanding for the amenities. I fell in love with the balcolny and our sophisticated sofa bed. Well done!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Avis

Stayed 1 night in Dec 2024

10/10 Excellent

Dominique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I don't like that the pool is not heated. I do like that the staff is very friendly and allow early check-in
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jan 2025