Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Meeting facility
Breakfast, lunch and dinner served
Meeting facility
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
1260 Euclid Ave, Cleveland, OH, 44115
  • Cleveland State University
    ‪4 min walk‬
  • Progressive Field
    ‪7 min walk‬
  • Cleveland Arcade
    ‪7 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪9 min drive‬

Room options

Suite, 1 Bedroom

  • 533.7 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Lake Erie View)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 411 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

3.5-star hotel in Downtown Cleveland
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Cleveland at Playhouse Square by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 13079 square feet (1215 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza Cleveland at Playhouse Square by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ghost Light Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 714 out of 1118 reviews
Rating 8 - Good. 234 out of 1118 reviews
Rating 6 - Okay. 96 out of 1118 reviews
Rating 4 - Poor. 45 out of 1118 reviews
Rating 2 - Terrible. 29 out of 1118 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The security officer was rude, sarcastic, racist.. Called my husband Craig. That’s not his name nor was it appropriate.

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and check in was easy! We love that we can check in at 3pm because most places don't allow check in until 4.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 1 night in Sep 2024

8/10 Good

Marcie

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stacie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could walk to everything
Stayed 3 nights in Nov 2024

10/10 Excellent

AIMEE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Alex was awesome, the staff was attentive and we had 1 problem that was promptly fixed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carl Hugh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable beds and great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at this hotel. We arrived early and David at the front desk helped us get checked in.
Stayed 1 night in Nov 2024

8/10 Good

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is expensive!
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

abbey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you’re seeing a show at Playhouse Square
Stayed 1 night in Nov 2024

10/10 Excellent

Salvatore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nowadays unfortunately, what is unique is friendly people. And the staff there is no doubt unique! Top notch!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. My go to in Cleveland.
Stayed 1 night in Nov 2024

10/10 Excellent

JOSHUA, Van Buren

Stayed 3 nights in Oct 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don’t recommend
bad customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

Nate

Stayed 2 nights in Oct 2024

6/10 Okay

Gary

Liked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID, ACUSHNET

Stayed 2 nights in Sep 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Excellent breakfast in the restaurant.
Stayed 4 nights in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy walk to the Cavs game.
Stayed 1 night in Nov 2024

10/10 Excellent

Eleanor

Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024